ZipRecruiter

Log In

1

Weekend Helpdesk Jobs in Hackensack, NJ (NOW HIRING)

City of New York

IT Helpdesk Representative

Manhattan, NY · On-site

$70K - $80K/yr

The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving ...

Senior Helpers

Weekend Caregivers

Paramus, NJ · On-site

$14.50 - $18.25/hr

Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with a respectful and inclusive work ...

Senior Helpers - Bergen County

Weekend Caregivers

Paramus, NJ · On-site

$14.50 - $18.25/hr

Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with a respectful and inclusive work ...

Lincoln Park Center

Weekend PTA

Lincoln Park, NJ · On-site

$28.50 - $37.75/hr

We provide our team with everything necessary to help you succeed and grow! Come join us as an PTA ... Availability on weekends a must! Join us a PTA today! INDMP

Lincoln Park Care Center

Weekend PTA

Lincoln Park, NJ · On-site

$28.50 - $37.75/hr

We provide our team with everything necessary to help you succeed and grow! Come join us as an PTA ... Availability on weekends a must! Join us a PTA today! INDMP

previous page

Showing results 41-60

All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Hackensack, NJ

Weekend Helpdesk information

See Hackensack, NJ salary details

$13

$25

$36

How much do weekend helpdesk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend helpdesk in Hackensack, NJ is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $28.32 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Hackensack, NJ?

The most popular types of Helpdesk jobs in Hackensack, NJ are:

What are popular job titles related to Weekend Helpdesk jobs in Hackensack, NJ?

For Weekend Helpdesk jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Hackensack, NJ look for?

The top searched job categories for Weekend Helpdesk jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Weekend Helpdesk jobs?

Cities near Hackensack, NJ with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Hackensack, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,519 per year, or $25.2 per hour.

IT Helpdesk Representative

City of New York

Manhattan, NY • On-site

$70K - $80K/yr

Full-time

Re-posted 6 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

621st of 846 rated public administrative organizations

Job description

Company Description
Job Description
The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a commitment to providing exceptional customer service. Responsibilities include, but are not limited to, the following:
-Under general direction, with wide latitude for independent initiative and judgment, provide technical assistance, service functions, and administrative tasks in maintaining, troubleshooting, repairing, or replacing computer/software components for DOP staff.
-Annotate and monitor inquiries and service requests.
-Provide technical support and troubleshooting for hardware, software, and network issues.
-Respond to and resolve user inquiries via phone, email, or in-person.
-Document and track all support requests and resolutions in the helpdesk system.
-Maintain and update technical documentation and user guides.
-Collaborate with other IT team members to address complex issues and improve overall IT services.
-Provide training and support to end-users on various IT systems and applications.
-Follow call and email "scripts" when handling different topics and respond with updates in a timely manner.
-Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
-Maintain accurate documentation of communication on service requests and work orders performed.
-Check indicators and determine the proper functioning of equipment to resolve hardware and software issues.
-Follow standard operating procedures and policies as directed by management.
-Create e-mail templates and draft user tutorials. Create and update reports and spreadsheets and other data-entry tasks.
*Maximum salary is not guaranteed.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What City Of New York employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply