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Weekend Front Desk Jobs in Springfield, MA (NOW HIRING)

... our front desk during check in/out. No optical experience? No problem! You will be provided ... Some weekend and evening shifts required. The wage range for this position is $15.45 to $20.15 ...

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Weekend Front Desk information

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$7

$15

$19

How much do weekend front desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for weekend front desk in Springfield, MA is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What is a weekend front desk?

Weekend front desk jobs typically involve managing the reception area of an office, hotel, gym, or other facility during weekends. Responsibilities often include greeting visitors, answering phone calls, handling reservations or appointments, and providing general customer service. These positions require strong communication skills, organization, and the ability to handle multiple tasks efficiently. Weekend front desk staff play a key role in ensuring smooth operations and a positive experience for guests or clients during non-standard business hours.

What are the key skills and qualifications needed to thrive as a weekend front desk associate?

To excel as a Weekend Front Desk Associate, you need strong customer service skills, basic administrative abilities, and typically a high school diploma or equivalent. Familiarity with reservation or appointment software, phone systems, and office equipment is often required. Outstanding interpersonal skills, reliability, and the ability to multitask enable you to create a welcoming environment and efficiently handle guest inquiries. These skills are crucial for ensuring smooth front-desk operations and positive guest experiences during busy weekend shifts.

What are some common challenges faced by weekend front desk staff and how can they be managed?

Weekend Front Desk staff often encounter unique challenges, such as managing increased guest check-ins and check-outs, handling special requests with limited managerial support, and resolving unexpected issues during off-peak hours. To manage these, it's important to stay organized, communicate clearly with both guests and team members, and utilize checklists or standard operating procedures. Building strong relationships with housekeeping, maintenance, and security teams can also help ensure smooth operations and quick problem resolution during busy weekend shifts.

What is the difference between Weekend Front Desk vs Front Desk Agent?

AspectWeekend Front DeskFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentWeekend shifts at hotels, resorts, or clinicsDay or evening shifts at hotels, offices, or facilities
Employer & IndustryHotels, healthcare, or service industriesHotels, corporate offices, or service industries
Search & Comparison IntentWeekend front desk roles, weekend receptionist jobsFront desk jobs, hotel receptionist roles

The main difference between a Weekend Front Desk and a Front Desk Agent is the scheduling focus. Weekend Front Desk roles specifically cover weekend shifts, often in hospitality or healthcare settings, while Front Desk Agents may work weekdays or varied hours. Both roles require similar skills and credentials but differ mainly in scheduling and shift timing.

What are the most commonly searched types of Front Desk jobs in Springfield, MA?

The most popular types of Front Desk jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Weekend Front Desk jobs?

Cities near Springfield, MA with the most Weekend Front Desk job openings:

Infographic showing various Weekend Front Desk job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $31,595 per year, or $15.2 per hour.

$18.85/hr

Part-time

Posted 21 days ago


Job description

Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040

We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
  • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

  • Customer Service experience, in a hotel setting preferred.
  • Hilton experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .

What We Offer You:

$18.85/hr

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program