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Weekend Front Desk Jobs in Rochester, NY (NOW HIRING)

Homewood Suites Rochester

Front Desk Agent

Rochester, NY · On-site

$16 - $17/hr

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient ...

Schulte

Front Desk Agent: 7am- 3pm and 3pm-11pm

Victor, NY · On-site

$13.75 - $17.25/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Benchmark

Hotel Front Desk Agent-PT

Hilton, NY · On-site

$15 - $16/hr

You will be escorting and orienting the guest to the front desk for check-in. * You will park and ... Must be available to work various shifts including weekends and holidays Compensation: $15.00 - $16 ...

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Weekend Front Desk information

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How much do weekend front desk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for weekend front desk in Rochester, NY is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by Weekend Front Desk staff and how can they be managed?

Weekend Front Desk staff often encounter unique challenges, such as managing increased guest check-ins and check-outs, handling special requests with limited managerial support, and resolving unexpected issues during off-peak hours. To manage these, it's important to stay organized, communicate clearly with both guests and team members, and utilize checklists or standard operating procedures. Building strong relationships with housekeeping, maintenance, and security teams can also help ensure smooth operations and quick problem resolution during busy weekend shifts.

What are the key skills and qualifications needed to thrive as a Weekend Front Desk Associate, and why are they important?

To excel as a Weekend Front Desk Associate, you need strong customer service skills, basic administrative abilities, and typically a high school diploma or equivalent. Familiarity with reservation or appointment software, phone systems, and office equipment is often required. Outstanding interpersonal skills, reliability, and the ability to multitask enable you to create a welcoming environment and efficiently handle guest inquiries. These skills are crucial for ensuring smooth front-desk operations and positive guest experiences during busy weekend shifts.

What are weekend front desk jobs?

Weekend front desk jobs typically involve managing the reception area of an office, hotel, gym, or other facility during weekends. Responsibilities often include greeting visitors, answering phone calls, handling reservations or appointments, and providing general customer service. These positions require strong communication skills, organization, and the ability to handle multiple tasks efficiently. Weekend front desk staff play a key role in ensuring smooth operations and a positive experience for guests or clients during non-standard business hours.

What is the difference between Weekend Front Desk vs Front Desk Agent?

AspectWeekend Front DeskFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentWeekend shifts at hotels, resorts, or clinicsDay or evening shifts at hotels, offices, or facilities
Employer & IndustryHotels, healthcare, or service industriesHotels, corporate offices, or service industries
Search & Comparison IntentWeekend front desk roles, weekend receptionist jobsFront desk jobs, hotel receptionist roles

The main difference between a Weekend Front Desk and a Front Desk Agent is the scheduling focus. Weekend Front Desk roles specifically cover weekend shifts, often in hospitality or healthcare settings, while Front Desk Agents may work weekdays or varied hours. Both roles require similar skills and credentials but differ mainly in scheduling and shift timing.

What are the most commonly searched types of Front Desk jobs in Rochester, NY? The most popular types of Front Desk jobs in Rochester, NY are:
What are popular job titles related to Weekend Front Desk jobs in Rochester, NY? For Weekend Front Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Front Desk jobs in Rochester, NY look for? The top searched job categories for Weekend Front Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Weekend Front Desk jobs? Cities near Rochester, NY with the most Weekend Front Desk job openings:
Weekend Front Desk jobs near you

Front Desk Agent

Homewood Suites Rochester

Rochester, NY • On-site

$16 - $17/hr

Other

Re-posted 29 days ago

Job description

Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Rochester
2095 Hylan Dr.
Rochester, NY 14623
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

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