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Weekend Epic Help Desk Jobs in Michigan (NOW HIRING)

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk - Weekends

Greenville, MI · On-site

$12.50 - $13.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Front Desk Clerk

Boyne Falls, MI · On-site

$13.25 - $16.25/hr

We will help you reach your goals and build your future. Our Team Members are the HEART of what we ... Open to working a variable of shifts, including weekends and holidays. What will I be doing:

90 General Clerk

Troy, MI · On-site

$17.25 - $21/hr

Provides first-level technical support by responding to help desk tickets and phone requests ... weekends and holidays is required. Compensation and Benefits: Competitive salaries are just the ...

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Help maintain productivity levels at or above budgeted standards. * Run room status reports and ... E.D. * Flexibility to work nights, weekends, and holidays. * Ability to lift 15 pounds or less ...

Waterpark Desk Attendant

Boyne Falls, MI · On-site

$12.25 - $15.75/hr

Whether you're ringing up wristbands or solving mysteries like missing goggles, you'll help keep ... You don't mind trading a few evenings, weekends, or holidays for some extra cash (and maybe some ...

... accurate and helpful information about our products and services, enhancing the customer ... schedule that will include weekends, evenings, and holiday shifts. • Must have reliable ...

Waterpark Desk Attendant

Boyne Falls, MI · On-site

$12.25 - $15.75/hr

Whether you're ringing up wristbands or solving mysteries like missing goggles, you'll help keep ... You don't mind trading a few evenings, weekends, or holidays for some extra cash (and maybe some ...

Showing results 41-60

Weekend Epic Help Desk information

What is a Weekend Epic Help Desk?

A Weekend Epic Help Desk is a specialized IT support service that assists healthcare professionals with issues related to the Epic electronic health record (EHR) system during weekends. Staffed by knowledgeable technicians, this help desk addresses problems such as login issues, system errors, workflow support, and troubleshooting for users working outside of regular business hours. The goal is to ensure continuous, reliable access to patient records and support critical clinical operations when standard weekday support may not be available.

What is the difference between Weekend Epic Help Desk vs Weekend IT Support Specialist?

AspectWeekend Epic Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support
Industry UsageIT service providers, tech companiesIT departments, tech firms
Common Search IntentTechnical troubleshooting, customer supportHardware/software issues, user assistance

The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.

What are the key skills and qualifications needed to thrive as a Weekend Epic Help Desk professional?

To thrive as a Weekend Epic Help Desk professional, you need strong problem-solving abilities, knowledge of healthcare workflows, and experience with the Epic electronic health record (EHR) system, often supported by relevant Epic certifications or healthcare IT experience. Proficiency with ticketing systems, remote desktop tools, and Epic modules such as Hyperspace or MyChart is typically required. Excellent communication, patience, and the ability to stay calm under pressure are essential soft skills for assisting users and coordinating with technical teams during off-hours. These skills ensure timely resolution of technical issues, minimize disruptions to patient care, and provide effective support during critical weekend shifts.

What are some common challenges faced by Weekend Epic Help Desk staff, and how can they prepare for them?

Weekend Epic Help Desk staff often encounter high call volumes and urgent issues, as many healthcare providers rely on timely support outside standard business hours. A key challenge is troubleshooting complex problems with limited access to in-person resources or escalations. To prepare, it's important to develop strong communication and problem-solving skills, familiarize yourself with the most frequent Epic system issues, and stay updated on organizational protocols. Collaborating closely with on-call technical teams and documenting issues clearly can also help ensure smooth transitions and effective resolutions.

What are the most commonly searched types of Epic Help Desk jobs in Michigan?

The most popular types of Epic Help Desk jobs in Michigan are:

What are popular job titles related to Weekend Epic Help Desk jobs in Michigan?

For Weekend Epic Help Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Weekend Epic Help Desk jobs in Michigan look for?

The top searched job categories for Weekend Epic Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Weekend Epic Help Desk jobs?

Cities in Michigan with the most Weekend Epic Help Desk job openings:

Front Desk and Sales Associate Weekends

Goldfish Swim School

Rochester, MI • On-site

$12.25 - $15.50/hr

Other

Posted 12 days ago


Job description

Job Title: Front Desk and Sales Associate

Reports to: Assistant Manager - Sales

FLSA Status: Part time, Non-Exempt

Summary: We’re looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you’ll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.

Duties and Responsibilities:

Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.

Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.

Guide families through the student registration process using effective sales and customer service techniques.

Handle customer concerns and complaints professionally, with a solution driven approach.

Assist families with merchandise and vending purchases.

Make calls to resolve open account issues with professionalism and care.

Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.

Enforce safety rules and administer first aid when necessary.

What We’re Looking For:

A natural communicator who is comfortable on the phone and in person with families of all backgrounds.

Comfortable learning new software - we’ll train you on our systems.

Organized, dependable, and proactive about following through on tasks and commitments.

Previous customer service or administrative experience preferred.

Basic computer skills.

Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.

Must be available for evening and weekend shifts.

What Success Looks Like:

Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.

Enrollment numbers grow because follow-up is consistent and conversations are genuine.

The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.

Families feel confident they’re in the right place from their very first interaction.

Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you’re often the very first voice a family hears - and the reason they choose us.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.