Weekend Customer Jobs in Georgia (NOW HIRING)

Benefits:

Paid time off

Training & development

Part-Time Remote Customer Service Representative

Aaron Services: Plumbing, Heating & Cooling Fully Remote Within Georgia | Approximately 22 Hours per Week, With Additional Hours Available

Help Us Deliver an Exceptional Customer Experience

Aaron Services is a family-owned plumbing, heating, and cooling company serving homeowners throughout the greater Atlanta area suburbs since 1978. We’re looking for a friendly, dependable Customer Service Representative to join our team in a part-time, fully remote position.

You’ll often be the first person a customer speaks with, so professional, reassuring communication and a commitment to excellent service are essential. We’re a positive, upbeat team with high standards, and we’re always happy to support one another.

Schedule

Friday: 8:30 a.m.–4:30 p.m.

Saturday: 7:30 a.m.–2:30 p.m.

Sunday: 7:30 a.m.–2:30 p.m.

Additional hours may be available based on company needs and employee availability.

Primary Responsibilities

Respond to incoming customer contacts by phone, email, and text

Schedule plumbing, heating, and air-conditioning appointments in ServiceTitan

Gather and accurately record customer, property, and service information

Communicate clearly and professionally throughout the scheduling process

Convey messages and important information to technicians, managers, and other team members

Maintain accurate customer records

Assist with other administrative work as needed

Help ensure every customer receives friendly, responsive service

Remote-Work Requirements

The employee must be located in and perform all work from within Georgia.

During scheduled hours, the employee must work from a quiet, distraction-free workspace and remain available at a computer to answer calls, respond to messages, schedule appointments, and fulfill the responsibilities of the position. Reliable high-speed internet and a dependable computer setup are required.

What We’re Looking For

Highly professional and friendly verbal and written communication skills

A genuine desire to help and book customers

Dependability and the ability to work scheduled shifts independently

Strong attention to detail and organizational skills

Comfort managing calls, emails, texts, and multiple tasks

A calm, pleasant, and solution-oriented approach

The ability to learn new software, processes, and service information

Preferred Experience

The following experience is helpful but not required:

Customer service or dispatch experience with a plumbing or HVAC company

Experience using ServiceTitan

Experience with Google Chat, Google Docs, or other Google products

We’re willing to train the right person who brings excellent communication skills, dependability, a positive attitude, and a strong commitment to customer service.

You’ll Thrive Here If You…

Genuinely enjoy helping people and making stressful situations easier

Communicate with warmth, confidence, and professionalism

Stay organized while managing calls, texts, emails, and scheduling needs

Are dependable, self-motivated, and take ownership of completing your work

Enjoy working independently while supporting a positive, upbeat team

About Aaron Services

Aaron Services has been family-owned and operated since 1978. We’ve built our reputation by treating customers honestly, communicating clearly, and providing dependable home services. Our team takes pride in supporting one another and maintaining the high standards that have earned us more than 2,500 five-star reviews.

If you’re looking for a steady remote position with a positive team and enjoy helping customers feel heard and taken care of, we’d love to hear from you.

This is a remote position.