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Weekend Customer Support Jobs in Chicago, IL (NOW HIRING)

ADAS Customer Support Technician

Elmhurst, IL ยท On-site

$24.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position - it is a high-skill, high-impact technical support role that ...

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RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL ยท On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Us Deliver the "Wow" Factor At Orbus, our customer promise is simple: "You'll love doing business with us." As a Customer Support Associate, you are an ambassador of the company. This is not ...

Customer Support Technician II (Hybrid)

Schaumburg, IL ยท Hybrid

$60K - $65K/yr

  • Medical

  • Dental

  • Retirement

Department Overview The Customer Support Technician II is a reactive role within the Astro Infrastructure Technical Support Organization. TSO provides remote technical support Monday through Friday ...

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL ยท On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

Help Us Deliver the "Wow" Factor At Orbus, our customer promise is simple: "You'll love doing business with us." As a Customer Support Associate, you are an ambassador of the company. This is not ...

Customer Services Support Operator

Buffalo Grove, IL ยท On-site

$17.50 - $22.25/hr

Job Title: Customer Services Support Operator Location(s): Buffalo Grove, IL (Hybrid: 2 days onsite: Tuesday & Wednesday temporarily, may be fully remote during office renovation) Key ...

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Spanish Speaker- Customer Support Role

Chicago, IL ยท On-site

$36K - $42K/yr

  • Retirement

  • PTO

The Customer support person would be responsible for directly supporting our clients in use of our connected health devices and other technology solutions (web based and apps). The interaction is ...

Showing results 41-60

Weekend Customer Support information

See Chicago, IL salary details

$11

$23

$58

How much do weekend customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for weekend customer support in Chicago, IL is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $27.26 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Chicago, IL?

The most popular types of Customer Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Weekend Customer Support jobs?

Cities near Chicago, IL with the most Weekend Customer Support job openings:

Infographic showing various Weekend Customer Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,649 per year, or $23.9 per hour.

ADAS Customer Support Technician

The Boyd Group

Elmhurst, IL โ€ข On-site

$24.50 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Company: Mobile Auto Solutions

Great Teams Don't Happen by Accident

Built with Intent. Driven by YOU.

At the Mobile Auto Solutions, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that's built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.

This position is not remote and requires consistent, in-person attendance to perform all essential job functions.

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position - it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction.

This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer's vehicle calibrated and back on the road safely.

Key Job Responsibilities

  • Perform remote vehicle scanning, programming, and calibrations for the collision shop via telephone and online chat. Document the work performed and generate the related invoice.
  • Collaborate with our ADAS Customer Support Techs and Team Leads about best practices, training opportunities, and career growth.
  • Access the OEM software tools and service information to ensure all procedures are followed and calibrations are completed successfully.
  • Other duties as assigned

Education and/or Experience Required

  • High School diploma or GED required
  • 1 to 3 years working in a technical field or technical call center environment required

Required Skills/Abilities

  • Strong PC skills including proficiency in Microsoft or Google environments
  • Superior customer service skills required
  • Ability to read and learn OEM service information and procedures
  • Strong problem-solving capabilities required
  • Ability to communicate effectively both verbally and in writing with customers required
  • Ability to multi-task required
  • Automotive experience or Automotive education experience preferred

Other Requirements

  • Must be able to hear on a telephone and at times with others speaking

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
MAS offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$24.50 - $30 / Hourly