ZipRecruiter

Log In

1

Weekend Customer Support Jobs in Baton Rouge, LA

DSI

Retail Support Specialist

Baton Rouge, LA

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...

DSI

Retail Support Specialist

Baton Rouge, LA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...

DSI

Retail Support Specialist

Baton Rouge, LA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...

next page

Showing results 1-20

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Baton Rouge, LA

Weekend Customer Support information

See Baton Rouge, LA salary details

$10

$22

$54

How much do weekend customer support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for weekend customer support in Baton Rouge, LA is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Baton Rouge, LA? The most popular types of Customer Support jobs in Baton Rouge, LA are:
What are popular job titles related to Weekend Customer Support jobs in Baton Rouge, LA? For Weekend Customer Support jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Baton Rouge, LA look for? The top searched job categories for Weekend Customer Support jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Weekend Customer Support jobs? Cities near Baton Rouge, LA with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Customer Service Representative

Customer Service Representative

Southern Air Heating Cooling & Plumbing

Baton Rouge, LA

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Looking to TRADE UP to a better opportunity? Southern Air of Baton Rouge is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team.

Why join our team: 

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work. 

  • Uncapped Pay Potential 
  • Medical, Prescription, Dental, Vision Insurance 
  • Disability and Term Life Insurance 
  • Matching 401(k) 
  • On-going training & development and growth opportunities 
  • Paid Holidays 
  • Paid Time Off (PTO) 

What you will do: 

  • Manage incoming calls from customers 
  • Schedule and manage customer estimates 
  • Identify and assess customers’ needs to achieve full satisfaction of work provided 
  • Manage customer and technician schedules 
  • Renew and manage maintenance agreements 
  • Build relationships with customers and provide top-level service and support 
  • Maintain accurate and detailed records of customer needs, requests, and tasks performed 
  • Appropriately handle and de-escalate customer complaints and concerns 

Who you are: 

  • 1-5 years of call center or customer support experience preferred 
  • Valid driver’s license with clean motor vehicle record 
  • Experience with MS Office products preferred 
  • Experience with Service Titan preferred 

Who we are: 

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. 

We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).  

If this sounds like the perfect opportunity for you, don’t wait! Apply today! 

We are an Equal Employment Opportunity Employer 

Job Type: Full-time 

Salary: $15-18 per hour 

Benefits: 

  • Matching 401(k) 
  • Health Insurance 
  • Dental and Vision Insurance 
  • Life and Disability Insurance 
  • Paid Time Off 
  • Ongoing Training and Development 

Ability to commute/relocate: 

  • Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required) 

Experience: 

  • Call Center or Customer Support (1+ year required) 

Work Location: In person 


USD $15.00/Hr.
USD $18.00/Hr.

Apply