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Customer Support Associate Jobs in Baton Rouge, LA

The Administrative Support Associate provides a wide variety of administrative, and staff support ... High School diploma or equivalent Technical Skills and Competencies Strong customer service ...

Support Associate - Soma

Baton Rouge, LA · On-site

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Baton Rouge, LA · On-site

$14.75 - $19.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Baton Rouge, LA · On-site

$14.50 - $18/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Baton Rouge, LA · On-site

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a ...

Support Associate - Soma

Baton Rouge, LA

$14.50 - $18/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Baton Rouge, LA

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a ...

Sales Support Associate

Port Allen, LA · On-site

$16.25 - $21/hr

Job Purpose Performs administrative, clerical, and data entry duties to support sales operations ... Answer incoming calls from customers and internal contacts, take messages, and follow up as ...

Sales Support Associate

Port Allen, LA · On-site

$16.25 - $21/hr

Job Purpose Performs administrative, clerical, and data entry duties to support sales operations ... Answer incoming calls from customers and internal contacts, take messages, and follow up as ...

Sales Support Associate III

Gonzales, LA · On-site

$14.75 - $19/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Gonzales, LA · On-site

$14.75 - $19/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Gonzales, LA · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Customer Support Associate information

See Baton Rouge, LA salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer support associate in Baton Rouge, LA is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Baton Rouge, LA? The most popular types of Customer Support jobs in Baton Rouge, LA are:
What are popular job titles related to Customer Support Associate jobs in Baton Rouge, LA? For Customer Support Associate jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Baton Rouge, LA look for? The top searched job categories for Customer Support Associate jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Support Associate jobs? Cities near Baton Rouge, LA with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,429 per year, or $17.5 per hour.

$13 - $16.25/hr

Other

Re-posted 28 days ago


Franciscan Missionaries of Our Lady Health System rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers


Job description

Administrative Support Associate

The Administrative Support Associate provides a wide variety of administrative, and staff support services to a department such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to visitors. The Administrative Support Associate works at the direction of the reporting supervisor to complete projects and generally coordinate the daily functions of the department as they relate to the reporting supervisor. This role is perfect for administrative assistants or secretarial professionals seeking to support non-clinical departmental operations in a dynamic healthcare environment.

Responsibilities

• Answer phones and provide information to callers and visitors. • Purchase and order supplies for the department. • Process mail and handle routine correspondence. • Take notes and meeting minutes. • Update databases and handle basic spreadsheet tasks. • Draft correspondence, schedule appointments, and maintain files. • Coordinate daily departmental functions under supervisor direction. • Other administrative (non-clinical) duties as assigned

Qualifications

Experience: 2 years in a secretarial or administrative assistant role.

Education: High School diploma or equivalent

Technical Skills and Competencies • Strong customer service orientation with excellent interpersonal and communication skills. • Proficiency in telephone etiquette and business correspondence. • Familiarity with Microsoft Office Suite. • Effective time management and data entry skills. • Ability to monitor and assess performance.


What Franciscan Missionaries of Our Lady Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Franciscan Missionaries of Our Lady Health System logo

About Franciscan Missionaries of Our Lady Health System

Sourced by ZipRecruiter

The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

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