Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager
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Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer ...
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Customer Success Manager
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Customer Success Manager
San Francisco, CA · On-site
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The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster ...
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Customer Success Manager
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San Jose, CA · On-site
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Sacramento, CA · On-site
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Customer Success Manager
Sacramento, CA · On-site
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer Success Manager
San Diego, CA · On-site
Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
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San Rafael, CA · On-site
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Customer Success Manager
Los Angeles, CA · On-site
Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer Success Manager
Los Angeles, CA · On-site
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As the Customer Success Manager you will serve as the primary point of contact for assigned accounts and are responsible for cultivating and maintaining strong customer relationships. You ensure high ...
As the Customer Success Manager you will serve as the primary point of contact for assigned accounts and are responsible for cultivating and maintaining strong customer relationships. You ensure high ...
Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of our AI-powered research platform. If you love building relationships, driving adoption, and helping ...
New
Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of our AI-powered research platform. If you love building relationships, driving adoption, and helping ...
New
As the Customer Success Manager you will serve as the primary point of contact for assigned accounts and are responsible for cultivating and maintaining strong customer relationships. You ensure high ...
As the Customer Success Manager you will serve as the primary point of contact for assigned accounts and are responsible for cultivating and maintaining strong customer relationships. You ensure high ...
Customer Success Manager
Palo Alto, CA · On-site
Customer Success Manager Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock ...
Customer Success Manager
Palo Alto, CA · On-site
Customer Success Manager Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock ...
Weekend Customer Success Manager information
What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?
| Aspect | Weekend Customer Success Manager | Part-Time Customer Support Specialist |
|---|---|---|
| Credentials | Customer success certifications, relevant experience | Basic customer service skills, sometimes certifications |
| Work Environment | Client-facing, strategic engagement, remote or office | Support center, call center, or remote |
| Employer & Industry | Tech, SaaS, subscription services | Retail, telecom, e-commerce |
| Search & Comparison Intent | Customer success roles, client retention | Customer support, troubleshooting |
The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.
What are the most commonly searched types of Weekend Customer Success jobs in California?
The most popular types of Weekend Customer Success jobs in California are:
What are popular job titles related to Weekend Customer Success Manager jobs in California?
For Weekend Customer Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Success Manager jobs in California look for?
The top searched job categories for Weekend Customer Success Manager jobs in California are:
What cities in California are hiring for Weekend Customer Success Manager jobs?
Cities in California with the most Weekend Customer Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Job description
Location: San Francisco, CA
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
Requirements
Required Skills & Experience
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
- Partner with Customer Success and Delivery teams in kick starting engagement with new Customers/business areas/products.
- Understand Customer's tangible and intangible expectations, requirements and ensure they are delivered by Zifo
- Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture and values
- Partner with Service Delivery Management teams in Zifo to ensure transition of projects from Account Mining to Project execution
- Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups and work with the Client Partner on the business plan for success
- Be the Zifo Champion for Requests for Proposals from Customers; Work closely with Client Partners and/or own the response to RFP's and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
- Identify and propose Value Adds, means to realize and ROI for the Customer
- Be accountable for the successful business outcomes as part of the relationship between Zifo and Customer organization
- Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio
- Ensure Zifo's ongoing business with Customers are renewed as appropriate
- Be responsible for Steering Committee meetings and presentations with Customer Leadership by working closely with Zifo's Executive Leadership teams
- Provide insights into industry trends and share consultative inputs with Customers
- Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence
Requirements
Required Skills & Experience
- 2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life Sciences
- Strong project management abilities, written and verbal communication skills, and presentation capabilities
- Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily
- High attention to detail organization skills and a team player
- Must be willing to juggle many things at once and prioritize effectively.
- Must be an Influential person, build and nurture rapport with customers, drive them towards desired actions, and challenge them when appropriate
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.