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Weekend Customer Service Jobs in Silver Spring, MD

Customer Service Associate

Brooklyn, MD · On-site

$13.50 - $18.75/hr

Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be ... Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and ...

Customer Service Associate

Brooklyn, MD

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and ...

Customer Service Associate

Baltimore, MD

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and ...

Customer Service Associate

Baltimore, MD · On-site

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and ...

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Weekend Customer Service information

See Silver Spring, MD salary details

$10

$19

$27

How much do weekend customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for weekend customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Silver Spring, MD? The most popular types of Customer Service jobs in Silver Spring, MD are:
What are popular job titles related to Weekend Customer Service jobs in Silver Spring, MD? For Weekend Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:
What cities near Silver Spring, MD are hiring for Weekend Customer Service jobs? Cities near Silver Spring, MD with the most Weekend Customer Service job openings:

$45K - $55K/yr

Full-time

Medical, Retirement, PTO

Posted yesterday


Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement

Bonuses are paid in addition to the base salary of $40,000 - $50,000. If a person decides to get licensed, there is a $2,000 raise per license (P/C, L/H). There is a lot of opportunity for growth in the short term and long term - financial, professional, personal. This position is a great opportunity for a person who has excellent customer service skills, is a great team player and aspires to excel. Our client base is nice and loyal. Clients and referrers have relied on and come to expect exceptional customer service from us when they call (or email) to conduct business.
Some of the typical daily functions include: answering phones, taking payments, explaining bills, following up, setting appointments, completing changes, transferring calls, making calls, completing reports, noting calls and interactions with clients, processing requests from insurance carriers, following up with clients, helping clients, etc. The candidate must have excellent customer service skills. Professionalism, honesty, diligence, integrity, excellent work ethic, the ability to learn, self-motivation, organization and pride in being an achiever are essential. The ability to proficiently multitask is a must too. The potential for upward mobility leads to substantial increases in income and recognition within a short period of time. Several raises are usually awarded within the first three to six months. We write and service policies for many of the top insurance carriers in the country and receive constant referrals. We also provide financial services for clients across the country.
Health insurance benefits and a matching retirement plan are provided as well as many other perks - major holidays off with pay, no weekend hours, vacation, etc.