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Weekend Customer Service Jobs in Rochester, MI (NOW HIRING)

Customer Service Rep Levine & Sons is an HVAC and Plumbing company in Southfield, MI, founded in ... Weekends as needed Work setting: * In-person * Office $17 - $20 an hour We may use artificial ...

Customer Service Representative

Novi, MI

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Customer Service Associate

Shelby, MI · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and ...

Customer Service Associate

Livonia, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Rep

Southfield, MI · On-site

$52.78K - $66.40K/yr

The Sales & Service Specialist is a positive, high-energy, customer-focused position in a fast ... Ability to work a flexible retail schedule including weekends, evenings * Valid driver's license ...

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Waterford, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Novi, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Shelby, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Fraser, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Royal Oak, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Detroit, MI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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Weekend Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do weekend customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for weekend customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Rochester, MI? The most popular types of Customer Service jobs in Rochester, MI are:
What are popular job titles related to Weekend Customer Service jobs in Rochester, MI? For Weekend Customer Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Rochester, MI look for? The top searched job categories for Weekend Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Weekend Customer Service jobs? Cities near Rochester, MI with the most Weekend Customer Service job openings:
Customer Service Representative

Customer Service Representative

Sila

Southfield, MI

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Customer Service Rep
Levine & Sons is an HVAC and Plumbing company in Southfield, MI, founded in 1927. Levine and their staff treat people how they want to be treated - offering clean, quality, timely service at a fair price.
Levine & Sons believes that great home services start with expertly trained staff who share our vision for superior quality work and unique solutions for all of our customers. Levine's Customer Experience Team's mission is to provide the highest level of service by building tremendous value through engaging and compelling employee and customer experiences.
The Customer Experience Representative works as the primary liaison between our customers and our field service technicians and sales professionals. They will be the first point of contact for current customers and prospects in Southfield, MI and surrounding areas.
They are responsible for the following:
• Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.
• Make outbound calls as needed for scheduling, follow-ups, and rehash opportunities.
• Screening, qualifying and scheduling appointments for our service technicians and outside sales team.
• Inputting customer data into our proprietary database.
• Help customers understand the value of our Family Plan, guiding them through the benefits and converting interested callers into members.
• Verify contact information to ensure smooth scheduling and communication.
• Support daily office operations with accuracy and attention to detail.
• Build trust with every interaction.
The ideal Customer Experience Representative must have:
• The ability to work Monday thru Friday and the flexibility to work weekends.
• Excellent communication, organizational and interpersonal skills.
• A polished and professional demeanor.
• Self-motivation and discipline.
• An ambitious and competitive nature.
• Highly evolved customer service skills.
• A working knowledge of Microsoft office and computer savvy competence.
The eligible Customer Experience Representative will receive:
• Average first year income range: $17-20 per hour (+ DOE).
• Benefits: Medical, Dental, and Life Insurance.
• Potential for monthly bonuses/commissions.
• 401(k) with company match.
• Comprehensive, paid training.
• On-going training and mentorship.
Requirements:
• BA/BS Preferred.
• Minimum of 3-5 years of professional customer service experience.
EOE F/M/V/D
Job Type: Full-time
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance
Experience level:
  • 5 years
Shift:
  • Day shift
  • Morning shift
Weekly day range:
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed
Work setting:
  • In-person
  • Office

$17 - $20 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.