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Weekend Critical Incident Management Jobs (NOW HIRING)

Lambda

$125K - $195K/yr

We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...

Charles-Lea-Center

Incident Management Director Charles Lea Center | Clinical Services Drive Compliance, Safety, and ... events and/or Critical Incidents, which may affect the health, safety, or welfare of the ...

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Charles-Lea-Center

Incident Management Specialist Charles Lea Center | Clinical Services Drive Compliance, Safety, and ... ANE), critical incidents, and other reportable events that may impact an individual's health ...

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Weekend Critical Incident Management information

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$163.4K

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How much do weekend critical incident management jobs pay per year?

As of Sep 14, 2026, the average yearly pay for weekend critical incident management in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is weekend critical incident management?

Weekend Critical Incident Management refers to the process of overseeing and responding to significant IT or business disruptions that occur during weekends. Professionals in this role are responsible for coordinating quick responses to critical issues, minimizing downtime, and ensuring that services are restored as efficiently as possible outside of regular business hours. This often involves monitoring systems, communicating with stakeholders, and following established incident protocols. The goal is to maintain business continuity and protect organizational assets even during off-peak times.

What are the main challenges faced by weekend critical incident management professionals, and how can they be effectively addressed?

Professionals in Weekend Critical Incident Management often face challenges such as quickly coordinating responses to unexpected technical issues and ensuring minimal service disruption during off-hours. Since incidents can be complex and support resources may be limited on weekends, it’s essential to have strong communication skills, clear escalation protocols, and comprehensive documentation. Building strong relationships with both technical teams and leadership can also help facilitate swift decision-making and resource allocation. Staying organized and preparing contingency plans in advance are effective strategies for managing high-pressure situations and maintaining service continuity.

What are the key skills and qualifications needed to thrive as a weekend critical incident management professional, and why are they important?

To excel in Weekend Critical Incident Management, you need expertise in crisis response, IT infrastructure knowledge, and incident management best practices, often supported by certifications like ITIL or relevant technical degrees. Familiarity with incident tracking systems (such as ServiceNow or Jira), real-time monitoring tools, and communication platforms is essential. Strong problem-solving abilities, composure under pressure, and effective communication are crucial soft skills for this role. These competencies ensure rapid resolution of incidents, minimize downtime, and maintain business continuity during high-stress weekend periods.

What is the difference between Weekend Critical Incident Management vs Weekend Emergency Response Coordinator?

AspectWeekend Critical Incident ManagementWeekend Emergency Response Coordinator
CredentialsCertifications in incident management, safety, or emergency responseCertifications in emergency response, first aid, or safety management
Work EnvironmentHigh-pressure situations, incident sites, control centersEmergency sites, community settings, operational facilities
Industry UsagePublic safety, transportation, utilitiesHealthcare, public safety, facilities management
Search & Comparison IntentUnderstanding incident management roles during weekendsComparing emergency response roles for weekend shifts

Weekend Critical Incident Management focuses on coordinating responses to major incidents during weekends, often involving strategic planning and incident command. In contrast, Weekend Emergency Response Coordinators handle immediate response actions, ensuring safety and operational continuity. Both roles require emergency certifications and work in high-pressure environments, but their focus differs from strategic management to on-the-ground response.

More about Weekend Critical Incident Management jobs

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Cities with the most Weekend Critical Incident Management job openings:

What are the most commonly searched types of Critical Incident Management jobs?

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Weekend Critical Incident Management jobs near you
Infographic showing various Weekend Critical Incident Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Senior Incident Manager

On-site, Remote

Lambda
See more jobs at Lambdaexternal

$125K - $195K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.
If you'd like to build the world's best AI cloud, join us.
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting events, improving operational resilience, and driving incident management best practices across infrastructure, networking, platform engineering, and data center operations.
Role Overview
The Senior Incident Manager is responsible for leading the end-to-end lifecycle of operational incidents impacting AI infrastructure and data center services. This individual acts as the central command point during major incidents, ensuring rapid triage, cross-team coordination, effective communication, and structured post-incident analysis.
This role requires deep operational expertise in high-availability infrastructure, large-scale GPU clusters, networking, and cloud platforms, along with strong leadership and communication skills.
What You'll Do
Incident Leadership
  • Lead the response to critical (SEV-1 / SEV-2) incidents impacting AI infrastructure, GPU clusters, networking, storage, and data center operations.
  • Serve as the Incident Commander during major outages, coordinating engineering, networking, facilities, and vendor teams.
  • Act as the liaison between leadership and external teams during incidents / post-incidents to provide updates and status summaries.
  • Establish clear incident timelines, triage actions, and resolution plans.

Incident Management Operations
  • Own the incident response lifecycle including:
    • Assisting Technical Triage
    • Escalation
    • Coordination
    • Resolution
      Post-incident review
  • Ensure timely and accurate communication with internal stakeholders and leadership.
  • Maintain incident response documentation and operational playbooks.
  • Conduct analysis on incidents and identify patterns / trends for improvement in response and systems reliability.
  • Work in an On-Call Rotation to respond to, lead, and coordinate incidents

Cross-Functional Coordination
  • Work closely with:
    • Data center operations
    • Infrastructure engineering & operations
    • Network engineering
    • Platform reliability engineering
    • Security operations
    • Hardware and facility vendors
  • Drive alignment during outages involving multiple infrastructure layers.

Post-Incident Analysis & Continuous Improvement
  • Lead post-incident reviews (PIRs) and root cause analysis. Identify systemic reliability gaps and implement corrective actions.
  • Track incident metrics including MTTR, MTTD, and incident recurrence rates.

Operational Excellence
  • Improve incident response processes, escalation paths, and tooling by working with technical support and engineering teams..
  • Contribute to runbooks, operational standards, and reliability frameworks.
  • Support implementation of automation and observability improvements.

Communication & Reporting
  • Provide executive-level incident summaries and reports.
  • Deliver clear, concise updates during active incidents.
  • Maintain incident dashboards and operational health reporting.

You
  • 8+ years experience in incident management, site reliability engineering, or infrastructure operations
  • Experience managing incidents in large-scale distributed infrastructure environments
  • Strong understanding of:
    • Data center operations
    • GPU compute clusters
      Networking and storage infrastructure
    • Cloud or hybrid infrastructure platforms
  • Proven ability to lead high-pressure incident response situations
  • Experience with incident management frameworks (ITIL, SRE, or equivalent)
  • Excellent communication and stakeholder management skills
  • Experience with incident tracking and monitoring tools such as:
    • PagerDuty
    • ServiceNow
    • Jira
    • Datadog
    • Prometheus / Grafana

Nice to Have
  • Experience operating AI or HPC infrastructure
  • Background in SRE, infrastructure engineering, or data center operations
  • Familiarity with high-density GPU environments (NVIDIA clusters, InfiniBand networks)
  • Experience with hyperscale or colocation data center environments
  • Knowledge of automation and incident response tooling
  • Knowledge of and experience with Incident command system (ICS)
  • Experience in leading and developing incident command from stractch

Key Competencies
  • Incident Command & Leadership
  • Operational Decision Making
  • Cross-Team Coordination
  • Root Cause Analysis
  • Crisis Communication
  • Infrastructure Reliability

What Success Looks Like in This Role
  • Reduced Mean Time to Resolution (MTTR) for critical incidents
  • Improved cross-team incident coordination
  • High-quality post-incident reviews and corrective actions
  • Increased infrastructure reliability and operational maturity

Salary Range Information
The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
About Lambda
  • Founded in 2012, with 500+ employees, and growing fast
  • Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove
  • We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
  • Our values are publicly available: https://lambda.ai/careers
  • We offer generous cash & equity compensation
  • Health, dental, and vision coverage for you and your dependents
  • Wellness and commuter stipends for select roles
  • 401k Plan with 2% company match (USA employees)
  • Flexible paid time off plan that we all actually use

Equal Opportunity Employer
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

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