Create roadmaps and plans to grow the credit card portfolio and penetration into multiple customer segments * Communicate card benefits and increase usage of benefits, especially the rewards program
Create roadmaps and plans to grow the credit card portfolio and penetration into multiple customer segments * Communicate card benefits and increase usage of benefits, especially the rewards program
Support all card related inquiries for consumer and business debit and credit cards. * Assist Card Service Dispute Specialists with fraud and non-fraud dispute related inquiries for debit and credit ...
Support all card related inquiries for consumer and business debit and credit cards. * Assist Card Service Dispute Specialists with fraud and non-fraud dispute related inquiries for debit and credit ...
Credit Card Sales Advisor
Johnston, RI · On-site
It is important to note that you will accurately, and consistently complete customer follow up work ... which may include initial credit, motor vehicle record, public record, prior employment ...
Credit Card Sales Advisor
Johnston, RI · On-site
It is important to note that you will accurately, and consistently complete customer follow up work ... which may include initial credit, motor vehicle record, public record, prior employment ...
Credit Card Product Manager (Remote in WA, OR, ID)
Richland, WA · On-site +1
$80K - $168K/yr
Credit Card Product Manager builds and directs credit card product strategies. Develop and ... Maintain awareness of card products and services in the market. * Support the implementation of new ...
Credit Card Product Manager (Remote in WA, OR, ID)
Richland, WA · On-site +1
$80K - $168K/yr
Credit Card Product Manager builds and directs credit card product strategies. Develop and ... Maintain awareness of card products and services in the market. * Support the implementation of new ...
It is important to note that you will accurately, and consistently complete customer follow up work ... which may include initial credit, motor vehicle record, public record, prior employment ...
It is important to note that you will accurately, and consistently complete customer follow up work ... which may include initial credit, motor vehicle record, public record, prior employment ...
You'll work with customers whose accounts are 31-60 days past due , using communication, problem ... Some experience in credit card collections or a related financial services role * Excellent ...
You'll work with customers whose accounts are 31-60 days past due , using communication, problem ... Some experience in credit card collections or a related financial services role * Excellent ...
Support all card related inquiries for consumer and business debit and credit cards. * Assist Card Service Dispute Specialists with fraud and non-fraud dispute related inquiries for debit and credit ...
Support all card related inquiries for consumer and business debit and credit cards. * Assist Card Service Dispute Specialists with fraud and non-fraud dispute related inquiries for debit and credit ...
Card Services Specialist
Chelsea, MA · On-site
$150/day
... service. Responsibilities include operational processing, card dispute management, regulatory ... Process and execute required tasks to support debit and credit card lifecycle management ...
Card Services Specialist
Chelsea, MA · On-site
$150/day
... service. Responsibilities include operational processing, card dispute management, regulatory ... Process and execute required tasks to support debit and credit card lifecycle management ...
Staff Product Manager, Credit Card
$185K - $210K/yr
Engage directly with customers and partners in partnership with Business Development and customer ... Experience managing third-party vendor relationships in a fintech or financial services context ...
Staff Product Manager, Credit Card
$185K - $210K/yr
Engage directly with customers and partners in partnership with Business Development and customer ... Experience managing third-party vendor relationships in a fintech or financial services context ...
The card services specialist I is responsible for managing the daily operations for the credit card ... customer service, administrative support or other office/clerical field. * Experience with ...
The card services specialist I is responsible for managing the daily operations for the credit card ... customer service, administrative support or other office/clerical field. * Experience with ...
Engage directly with customers and partners in partnership with Business Development and customer ... services context; comfortable holding vendors accountable to SLAs, evaluating performance, and ...
Quick apply
Engage directly with customers and partners in partnership with Business Development and customer ... services context; comfortable holding vendors accountable to SLAs, evaluating performance, and ...
Staff Product Manager, Credit Card
$185K - $210K/yr
Engage directly with customers and partners in partnership with Business Development and customer ... Experience managing third-party vendor relationships in a fintech or financial services context ...
Staff Product Manager, Credit Card
$185K - $210K/yr
Engage directly with customers and partners in partnership with Business Development and customer ... Experience managing third-party vendor relationships in a fintech or financial services context ...
Staff Product Manager, Credit Card
$185K - $210K/yr
Engage directly with customers and partners in partnership with Business Development and customer ... Experience managing third-party vendor relationships in a fintech or financial services context ...
Staff Product Manager, Credit Card
$185K - $210K/yr
Engage directly with customers and partners in partnership with Business Development and customer ... Experience managing third-party vendor relationships in a fintech or financial services context ...
Experience in credit card or financial services * Familiarity with risk and control tools such as ... OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to ...
Experience in credit card or financial services * Familiarity with risk and control tools such as ... OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to ...
Helping the customers and businesses we serve to make better and smarter financial decisions and ... Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range ...
Helping the customers and businesses we serve to make better and smarter financial decisions and ... Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range ...
Engage directly with customers and partners in partnership with Business Development and customer ... services context; comfortable holding vendors accountable to SLAs, evaluating performance, and ...
Quick apply
Engage directly with customers and partners in partnership with Business Development and customer ... services context; comfortable holding vendors accountable to SLAs, evaluating performance, and ...
Product Manager, Card Customer Experience
Wilmington, DE · On-site
$122K - $201K/yr
... services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
Product Manager, Card Customer Experience
Wilmington, DE · On-site
$122K - $201K/yr
... services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and ...
Account Manager I - Westlake Black Credit Card
Las Vegas, NV · On-site
$17.28/hr
You'll work with customers whose accounts are 31-60 days past due , using communication, problem ... Some experience in credit card collections or a related financial services role * Excellent ...
Account Manager I - Westlake Black Credit Card
Las Vegas, NV · On-site
$17.28/hr
You'll work with customers whose accounts are 31-60 days past due , using communication, problem ... Some experience in credit card collections or a related financial services role * Excellent ...
VP/MD, Card Customer Management
Wilmington, DE · On-site
$134K - $172K/yr
... customer management for our fast-growing credit card business. In this critical role, the ... Including, credit line increases, balance build strategies, terms management, collections, and ...
VP/MD, Card Customer Management
Wilmington, DE · On-site
$134K - $172K/yr
... customer management for our fast-growing credit card business. In this critical role, the ... Including, credit line increases, balance build strategies, terms management, collections, and ...
Credit Card Product & Offer Development Partner
$130K - $250K/yr
... services; strong consumer card experience desired * Deep understanding of acquisition and portfolio economics for credit card product, lifecycle management, and customer value creation * Strategic ...
Credit Card Product & Offer Development Partner
$130K - $250K/yr
... services; strong consumer card experience desired * Deep understanding of acquisition and portfolio economics for credit card product, lifecycle management, and customer value creation * Strategic ...
Weekend Credit Card Customer Service information
See salary details
$12.98 - $14.79
1% of jobs
$14.79 - $16.61
3% of jobs
$16.61 - $18.42
12% of jobs
$19.36 is the 25th percentile. Wages below this are outliers.
$18.42 - $20.24
18% of jobs
$20.24 - $22.05
9% of jobs
The median wage is $22.70 / hr.
$22.05 - $23.86
19% of jobs
$25.45 is the 75th percentile. Wages above this are outliers.
$23.86 - $25.68
15% of jobs
$25.68 - $27.49
7% of jobs
$27.49 - $29.31
5% of jobs
$29.31 - $31.12
7% of jobs
$31.12 - $32.93
3% of jobs
$12
$23
$32
How much do weekend credit card customer service jobs pay per hour?
What is the difference between Weekend Credit Card Customer Service vs Weekend Bank Teller?
| Aspect | Weekend Credit Card Customer Service | Weekend Bank Teller |
|---|---|---|
| Credentials | Customer service experience, sometimes certifications in banking or finance | High school diploma or equivalent, cash handling skills |
| Work Environment | Call centers, remote or on-site customer support | Bank branches, face-to-face interactions |
| Employer & Industry | Financial institutions, credit card companies | Commercial banks, retail banking |
| Common Search & Comparison | Customer service roles in credit card industry | Bank teller roles during weekends |
Weekend Credit Card Customer Service involves assisting customers with credit card inquiries via phone or online, focusing on account management and issue resolution. Weekend Bank Tellers handle cash transactions and customer inquiries face-to-face at bank branches. Both roles require customer service skills but differ in environment and specific duties, with credit card service being more remote and bank tellers working in physical branches.
Full-time
Posted 9 days ago
MidFirst Bank rating
8.0
Based on 22 frontline employees who took The Breakroom Quiz
55th of 142 rated banks
Job description
This position reports to Credit Card Program Manager and collaborates with all members of the Marketing department as well as other key groups (sponsorships, legal, compliance, product management, etc.)
Job Objectives:
- Planning and Strategy
- Create roadmaps and plans to grow the credit card portfolio and penetration into multiple customer segments
- Communicate card benefits and increase usage of benefits, especially the rewards program
- Card activation, usage and retention programs
- Set specific goals for initiatives and track performance and communicate results
- Create specific strategies for the affinity card products, working with the Sponsorship team, Credit Card Program Management and Marketing to build out full-scale strategies and implement plans to achieve the desired results
- Identify unique opportunities to grow the program and engage the customer base
- Create roadmaps and plans to grow the credit card portfolio and penetration into multiple customer segments
- Project Management
- Create and manage marketing project timelines for designated areas of responsibility
- Ensure all elements of projects are submitted to Marketing on time and completed by Marketing on deadline
- Coordinate projects and ensure projects are completed correctly and efficiently
- Work with Credit Card management to develop marketing strategies, define tactics, and create and manage marketing plan and draft content
- Ensure specifications and content information is complete, compliant and accurate
- Coordinate routine updates for Credit Card website pages, including required quarterly updates and periodic prime rate changes
- Campaign/Promotion Management
- Coordinate all elements of campaigns, promotions and sales support to ensure all aspects are completed, consistent and on-time
- Create and maintain processes and planning spreadsheets to identify and manage campaign, promotion and/or sales support planning
- Promotion and campaign tracking/reporting - track and report results to management and represented lines of business
- Data analysis skills are desired in order to properly track and fulfill promotional initiatives
- Sales Support Management - provide strategic planning and marketing expertise to lines of business.
- Collateral and Website review - review project collateral items ensure accuracy and consistency. Additionally review items to ensure they are clear, easy to understand, and non-deceptive. Provide direction and guidance regarding sales support materials and direct marketing.
- Marketing planning - Guide the marketing planning process for lines of business
- Additional responsibilities and events as needed
Requirements
- Bachelor's degree
- Highly organized
- Self-motivated
- Strong analytical and reporting skills with the ability to translate performance data into clear, actionable insights for leadership
- Must have experience with banking, product management, or marketing strategy & optimization, preferably with financial products
- Thrive in fast-paced environment
- Contribute to team structure
- Ability to manage multi-task large project volumes
- Excellent writing and communication skills
- High attention to detail
- Calm in stressful and pressure situations
- Quick and thorough strategic thinker
- Ability to lead business line brainstorming sessions
- Proficiency in Microsoft Office suite - Word, Outlook, Excel, PowerPoint
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About MidFirst Bank
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Oklahoma City, OK, US
Year founded
1982