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Weekend Concierge Jobs in Reno, NV (NOW HIRING)

Marriott

Residences Service Concierge

Truckee, CA · On-site

$17.75 - $23/hr

POSITION SUMMARY Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact ...

Marriott

Member Experience Concierge Club

Truckee, CA · On-site

$17.75 - $23/hr

POSITION SUMMARY Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to ...

Dolan Auto Group

Dolan Phone Sales Concierge

Reno, NV · On-site

$15.50 - $20/hr

Dolan Auto Group, Named Best Place to Work in Northern Nevada, is looking for an energetic individual to work in our Sales Business Development Call Center to help customers find the right vehicle ...

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All JobsWeekend Concierge JobsWeekend Concierge Jobs in Reno, NV

Weekend Concierge information

See Reno, NV salary details

$11

$18

$25

How much do weekend concierge jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for weekend concierge in Reno, NV is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Weekend Concierges and how can they be effectively managed?

Weekend Concierges often face the challenge of handling a high volume of guest requests and unexpected situations with limited on-site support, as management and other departments may have reduced weekend staffing. Success in this role requires strong problem-solving skills, adaptability, and the ability to remain calm under pressure. Proactively building good relationships with guests and maintaining clear communication with other on-call staff members can help resolve issues efficiently. Additionally, being well-versed in local amenities and services is essential to provide timely assistance and recommendations.

What does a Weekend Concierge do?

A Weekend Concierge is responsible for providing exceptional customer service and support to residents, guests, or clients during weekends. Their duties often include greeting visitors, handling inquiries, managing reservations or deliveries, and ensuring the overall comfort and security of the premises. Weekend Concierges may also coordinate with maintenance or housekeeping staff and assist with special requests. Strong communication and organizational skills are essential for this role. The position is typically found in hotels, residential buildings, or luxury apartments.

What are the key skills and qualifications needed to thrive as a Weekend Concierge, and why are they important?

To thrive as a Weekend Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and basic office equipment is often required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help set top concierges apart. These competencies ensure guests receive excellent service, fostering satisfaction and smooth operations during weekend shifts.

What is the difference between Weekend Concierge vs Front Desk Agent?

AspectWeekend ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, office buildings
Employer & IndustryHospitality industry, luxury service providersHospitality and service industries
Common Search/ComparisonWeekend Concierge vs Front Desk Agent

The Weekend Concierge and Front Desk Agent roles both serve in customer-facing positions within the hospitality industry. While they share similar skills and work environments, the Weekend Concierge often focuses on personalized guest services during weekends, especially in luxury settings. The Front Desk Agent typically handles check-ins, reservations, and general guest inquiries daily. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Concierge jobs in Reno, NV? The most popular types of Concierge jobs in Reno, NV are:
What are popular job titles related to Weekend Concierge jobs in Reno, NV? For Weekend Concierge jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Weekend Concierge jobs in Reno, NV look for? The top searched job categories for Weekend Concierge jobs in Reno, NV are:
What cities near Reno, NV are hiring for Weekend Concierge jobs? Cities near Reno, NV with the most Weekend Concierge job openings:
Weekend Concierge jobs near you
Member Experience Concierge Club

Member Experience Concierge Club

Marriott International, Inc

Sierraville, CA • On-site

$23.62/hr

Full-time

Posted 5 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,157 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

Additional InformationPrevious Club Concierge Experience Preferred, day shift, Open Availability, weekend availability preferred
Job Number26064297
Job CategoryRooms & Guest Services Operations
Location13031 Ritz Carlton Highlands Ct, Truckee, California, United States, 96161VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $23.62-$23.62 per hour

POSITION SUMMARY

Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks.

Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
 

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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