US - Remote Full time JR3462 About Us Since 1989, SHI International Corp. has helped organizations ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
US - Remote Full time JR3462 About Us Since 1989, SHI International Corp. has helped organizations ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
US - Remote Full time JR3462 About Us Since 1989, SHI International Corp. has helped organizations ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
US - Remote Full time JR3462 About Us Since 1989, SHI International Corp. has helped organizations ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
Remote Concierge information
See Reno, NV salary details
$11.03 - $12.33
3% of jobs
$12.33 - $13.64
6% of jobs
$14.77 is the 25th percentile. Wages below this are outliers.
$13.64 - $14.95
18% of jobs
$14.95 - $16.25
16% of jobs
The median wage is $16.73 / hr.
$16.25 - $17.56
19% of jobs
$17.56 - $18.87
12% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.87 - $20.18
12% of jobs
$20.18 - $21.48
5% of jobs
$21.48 - $22.79
4% of jobs
$22.79 - $24.10
3% of jobs
$24.10 - $25.41
2% of jobs
$11
$18
$25
How much do remote concierge jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for remote concierge in Reno, NV is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.
What is a remote concierge?
A Remote Concierge assists clients with various requests, such as making reservations, arranging travel, providing recommendations, and handling other personal or business-related tasks—all from a remote location. They typically work for hotels, luxury services, or concierge companies. This role requires excellent communication, problem-solving skills, and knowledge of resources to meet client needs efficiently.
What are the typical daily responsibilities of a remote concierge?
As a Remote Concierge, your daily responsibilities often include responding to client requests via phone, chat, or email, making reservations or travel arrangements, and researching solutions to meet individual needs. You may also coordinate with vendors, provide recommendations, and handle last-minute changes or special requests. Strong organizational skills are essential, as you may be managing many tasks simultaneously for multiple clients. Collaboration with other team members or service providers is common, ensuring clients receive timely and high-quality assistance. This dynamic, service-focused role offers each day with a new set of challenges and opportunities to exceed client expectations.
What are the key skills and qualifications needed to thrive as a remote concierge?
To thrive as a Remote Concierge, you need strong customer service, problem-solving, and multitasking abilities, often supported by prior experience in hospitality or virtual assistance. Familiarity with customer relationship management (CRM) software, messaging platforms, and scheduling tools is commonly required. Exceptional communication, adaptability, and attention to detail help you stand out in this role. These skills ensure that clients receive prompt, personalized, and seamless support regardless of location.
How to be a remote concierge?
To become a remote concierge, you should develop strong customer service and communication skills, often through experience in hospitality or customer support roles. Familiarity with online booking systems, email management, and basic computer skills are essential, and some positions may require a high school diploma or equivalent. A professional attitude and the ability to work independently are important for success in this role.
Who is the best company to work for remotely?
The best company to work for remotely varies based on individual preferences, but many reputable organizations offer remote concierge roles, including large tech firms, customer service providers, and hospitality companies. Factors such as company culture, benefits, and flexibility are important considerations for remote job seekers in this field.
What are the most commonly searched types of Concierge jobs in Reno, NV?
The most popular types of Concierge jobs in Reno, NV are:
What are popular job titles related to Remote Concierge jobs in Reno, NV?
For Remote Concierge jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Concierge jobs in Reno, NV look for?
The top searched job categories for Remote Concierge jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Concierge jobs?
Cities near Reno, NV with the most Remote Concierge job openings:
Full-time
Medical, Dental, Vision, Retirement
This job post has expired today. Applications are no longer accepted.
Job description
US - Remote
Full time
JR3462
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive - in our offices or yours.
Job Summary
The Global Account Executive will be responsible for growing new business by expanding the portfolio of products and services within existing accounts and/or developing new business with companies within their assigned Customer List. The Global Account Executive will identify customer business needs, qualify opportunities, present value, overcome objections, close sales and record sales activity. Working with our Sales Leadership, Internal Support, and our Training and Development Teams this individual will be enabled to position our company's Innovative Solutions and World Class Support to their Target Customer List.
The Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends.
This position is a field position with a home office set up.
Role Description
- Develop Business with existing customers and establish new customers based on targeted sales techniques by Cold Calling, Customer Meetings, Partner and Industry Networking
- In collaboration with Sales Management, identify, create, develop and manage opportunities in the Sales Pipeline and Sales Management Platform to achieve quarterly and annual Sales Targets and Goals
- Develop and maintain strong, long-lasting Strategic and Trusted Advisor Relationships with current and new customers and partner Contacts
- Understand Customer's Business Objectives, IT Priorities and Initiatives across various stakeholders, including: Executive Management, Technology Leadership, Strategic Sourcing, Asset Management, and Line of Business
- Position and Effectively Communicate our company's Portfolio of Products, Solutions, Services and Capabilities across Cloud, Data Center, Mobility, Security, ITAM and Lifecycle Services
- Collaborate with Pre and Post Sales Internal Support Teams
- Excel in a Team Selling Environment, coordinating resources across
- Continue Education on industry trends, products, and market conditions
- Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business
- Build market awareness of our company through participation in local/regional industry events, organizations, and affiliations
- Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
- Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
- Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques.
- Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.
- Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives.
- Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions.
- Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners.
- Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business.
- Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources.
- Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations.
- Continuously educate oneself to remain current on industry trends, products, and market conditions.
Behaviors and Competencies
- Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks.
- Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes.
- Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process.
- Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations.
- Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation.
- Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
- Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
- Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
- Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment.
- Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships.
- Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
- Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
Skill Level Requirements
- Ability to excel in a team selling environment - Intermediate
- Ability to continually meet or exceed sales targets - Intermediate
- Expertise in client relationship building and new business development - Intermediate
- Proficiency in account management - Intermediate
- Proficiency in project management - Intermediate
- Understanding of business operations and strategy - Intermediate
Other Requirements
- Completed Bachelor's Degree or relevant work experience required
- Minimum 3-5 years of successful field sales experience
- Minimum 50% time outside of an office setting meeting with existing and potential customers
- Travel to customer sites within dedicated territory
- Travel to SHI, Partner, and Customer Events
- Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment
The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $150,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive - in our offices or yours.
About SHI
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Somerset, NJ, US