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Weekend Chat Support Jobs in Reston, VA (NOW HIRING)

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Weekend Chat Support information

See Reston, VA salary details

$15

$27

$46

How much do weekend chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for weekend chat support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Reston, VA? The most popular types of Chat Support jobs in Reston, VA are:
What are popular job titles related to Weekend Chat Support jobs in Reston, VA? For Weekend Chat Support jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Weekend Chat Support jobs? Cities near Reston, VA with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Reston, VA as of July 2026, with employment types broken down into 60% Full Time, 20% Part Time, 10% Temporary, and 10% Contract. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $56,366 per year, or $27.1 per hour.
Entry Level Finance Support Specialist

Entry Level Finance Support Specialist

System One

Vienna, VA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago


Job description

Job Title: Junior Finance Support Specialist Location: Vienna, VA Type: Contract Contractor Work Model: Hybrid – onsite and remote Hours: 9:30am - 6:00pm EST

Responsibilities

  • Support business partners by providing expertise on mortgage and equity processes from start to finish
  • Utilize knowledge of real estate lending systems and assist with troubleshooting complex system tickets related to mortgages and equity
  • Collaborate with internal teams, vendors, and leadership to resolve system issues and outages, including providing root cause analysis and stakeholder communications
  • Participate in testing, implementation, and enhancement of software and systems, ensuring regulatory and procedural compliance
  • Research and analyze problems, recommend operational improvements, and assist with process troubleshooting and documentation
  • Contribute to weekend and off-hours support, including system validations and coverage on a rotational basis
  • Handle escalated inquiries related to member accounts, general ledger, and internal systems, providing prompt and accurate responses
  • Perform software testing, implement new processes, and support cross-organizational projects to improve operational efficiency
  • Other duties as assigned to support business operations and system stability
Requirements
  • Ability to work independently and collaboratively within a team environment
  • Entry level knowledge of real estate systems and processes
  • Strong research, analytical, and problem-solving skills
  • Experience with SQL queries and system troubleshooting
  • Excellent verbal and written communication skills
  • Familiarity with regulatory requirements and internal procedures
  • Ability to navigate multiple systems and adapt to new technologies
  • Willingness to work on weekends and off-hours in a rotation schedule
  • Prior experience in financial or real estate support roles preferred
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1