ZipRecruiter

Log In

1

Weekend Chat Support Jobs in Reston, VA (NOW HIRING)

ibex

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

Ability to handle high call/chat/email volumes effectively. * Proficiency in computer applications, including CRM and customer support platforms. * Ability to work flexible shifts, including weekends ...

IBEX

Customer Service Healthcare Representative

Washington, DC · On-site

$18 - $24.50/hr

Ability to handle high call/chat/email volumes effectively. * Proficiency in computer applications, including CRM and customer support platforms. * Ability to work flexible shifts, including weekends ...

Maggie s Management Group LLC

support

Springfield, VA · On-site

$12/hr

We would love to have you! Part-time Weekend and Sunday Availability Required We Offer Competitive Benefits and Perks!!! We are actively seeking motivated individuals on a full-time and part-time ...

previous page

Showing results 41-60

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Reston, VA

Weekend Chat Support information

See Reston, VA salary details

$15

$27

$46

How much do weekend chat support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for weekend chat support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Reston, VA?

The most popular types of Chat Support jobs in Reston, VA are:

What are popular job titles related to Weekend Chat Support jobs in Reston, VA?

For Weekend Chat Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Reston, VA look for?

The top searched job categories for Weekend Chat Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Weekend Chat Support jobs?

Cities near Reston, VA with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Reston, VA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,366 per year, or $27.1 per hour.

Customer Service Healthcare Representative

Washington, DC • On-site

ibex
See more jobs at ibexexternal

$18.25 - $24.75/hr

Other

Medical

Re-posted 27 days ago

Job description

Overview
Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role:
As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies.
We're looking for enthusiastic individuals with a can-do attitude. Even if you don't meet every qualification, we encourage you to apply. We value potential as much as experience.
Responsibilities
What You'll Do:
  • Provide guidance on provider networks, referrals and pre-authorizations.
  • Troubleshoot and resolve issues related to billing, payments and coverage.
  • Ensure compliance with HIPAA regulations when handling sensitive member information.
  • Collaborate with internal departments to resolve complex member concerns.
  • Maintain accurate records of customer interactions and resolutions in CRM systems.
  • Meet performance metrics such as response time, resolution rate and customer satisfaction scores.
  • Stay updated on policies, state regulations and healthcare industry changes.

Qualifications
What We're Looking For:
  • Previous customer service experience, preferably in healthcare or insurance.
  • Strong verbal and written communication skills.
  • Independent decision-making and problem-solving skills with the ability to remain calm under pressure.
  • Ability to handle high call/chat/email volumes effectively.
  • Proficiency in computer applications, including CRM and customer support platforms.
  • Ability to work flexible shifts, including weekends and holidays.

Requirements:
  • Must be 18 years or older
  • High school diploma or equivalent

Why Ibex?
  • Paid training
  • A culture that celebrates YOU
  • Opportunities for growth and advancement
  • A team that's got your back

Apply