Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Customer Service
Rockville, MD · On-site
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...
Quick apply
Customer Service
Rockville, MD · On-site
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...
... online chat, within a similar industry. * In-depth knowledge of Salesforce CRM, Marketing Cloud ... Support local charities that are important to you through our Giving Back Program; with up to $250 ...
... online chat, within a similar industry. * In-depth knowledge of Salesforce CRM, Marketing Cloud ... Support local charities that are important to you through our Giving Back Program; with up to $250 ...
Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Online Technical Tutor
Washington, DC · On-site
Remote (U.S.-based or approved international support), supporting FAA users nationwideJob Type ... Ability to use web-based tutoring tools (video, chat, whiteboard, file sharing) * Strong ...
Online Technical Tutor
Washington, DC · On-site
Remote (U.S.-based or approved international support), supporting FAA users nationwideJob Type ... Ability to use web-based tutoring tools (video, chat, whiteboard, file sharing) * Strong ...
Online Technical Tutor
Washington, DC · On-site
Remote (U.S.-based or approved international support), supporting FAA users nationwide Job Type ... Ability to use web-based tutoring tools (video, chat, whiteboard, file sharing) * Strong ...
Quick apply
Online Technical Tutor
Washington, DC · On-site
Remote (U.S.-based or approved international support), supporting FAA users nationwide Job Type ... Ability to use web-based tutoring tools (video, chat, whiteboard, file sharing) * Strong ...
Part-Time Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.
Quick apply
Part-Time Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.
Part-Time Crisis Worker
Oakton, VA · On-site
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.
Part-Time Crisis Worker
Oakton, VA · On-site
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.
Crisis Worker
Oakton, VA · On-site
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.
Crisis Worker
Oakton, VA · On-site
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.
Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.
Quick apply
Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.
Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.
Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.
Part-Time Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.
Part-Time Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.
Retail Sales Specialist - Digital Imaging
Arlington, VA · On-site
$39K - $46K/yr
Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...
Retail Sales Specialist - Digital Imaging
Arlington, VA · On-site
$39K - $46K/yr
Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...
Remote Online Product Support - No Experience
Baileys Crossroads, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Baileys Crossroads, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Dunn Loring, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
New
Remote Online Product Support - No Experience
Dunn Loring, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
New
Remote Online Product Support - No Experience
Chantilly, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Chantilly, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Cloverly, MD · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
New
Remote Online Product Support - No Experience
Cloverly, MD · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
New
Remote Online Product Support - No Experience
Newington, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Newington, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Manassas, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Remote Online Product Support - No Experience
Manassas, VA · On-site
$25 - $45/hr
Online Consumer Panels America is a consulting firm that specializes in product testing and product ... There are times when the product being tested may be discussed in a private chat room that is ...
Posted today
Online Chat Support information
See Reston, VA salary details
$15.01 - $17.87
14% of jobs
$19.37 is the 25th percentile. Wages below this are outliers.
$17.87 - $20.73
21% of jobs
$20.73 - $23.60
14% of jobs
The median wage is $23.77 / hr.
$23.60 - $26.46
18% of jobs
$28.42 is the 75th percentile. Wages above this are outliers.
$26.46 - $29.33
12% of jobs
$29.33 - $32.19
6% of jobs
$32.19 - $35.06
4% of jobs
$35.06 - $37.92
3% of jobs
$37.92 - $40.79
3% of jobs
$40.79 - $43.65
3% of jobs
$43.65 - $46.52
1% of jobs
$15
$27
$46
How much do online chat support jobs pay per hour?
As of Aug 2, 2026, the average hourly pay for online chat support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.
What are online chat support agents?
Online chat support agents are professionals who assist customers through live chat platforms on websites or apps. They help answer questions, resolve issues, and provide information about products or services in real time. Unlike phone support, their communication is written, allowing them to handle multiple conversations simultaneously. Chat support agents play a crucial role in delivering quick and efficient customer service, often working remotely or in call centers.
What is the difference between Online Chat Support vs Customer Service Representative?
| Aspect | Online Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or tech support | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Remote or office-based, primarily online communication | Office or call center, face-to-face or phone interactions |
| Industry Usage | Common in e-commerce, tech, and online services | Used across various industries including retail, banking, and telecom |
| Search & Comparison Intent | Focuses on online communication skills and tech support | Emphasizes direct customer interaction and problem-solving |
Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.
What are the key skills and qualifications needed to thrive as an Online Chat Support specialist, and why are they important?
To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.
What are some common challenges faced by Online Chat Support representatives and how can they be managed?
Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.
What are the most commonly searched types of Chat Support jobs in Reston, VA? The most popular types of Chat Support jobs in Reston, VA are:
What are popular job titles related to Online Chat Support jobs in Reston, VA? For Online Chat Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Online Chat Support jobs in Reston, VA look for? The top searched job categories for Online Chat Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Online Chat Support jobs? Cities near Reston, VA with the most Online Chat Support job openings:
$40K - $70K/yr
Other
Re-posted 28 days ago
Job description
Job Title: Customer Service - Booking Hotels | Work From Home
Job Type: Flexible Schedule | Remote Work
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About Us:
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
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Position Overview:
We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
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Key Responsibilities:
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
- Stay updated on hotel offerings, travel trends, and industry changes
- Attend virtual training sessions and team meetings
Requirements:
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
- Previous experience in customer service, hospitality, or sales is a plus but not required
What We Offer:
- Flexible, remote work environment
- Full training and access to industry resources and tools
- Supportive team culture and mentorship
- Income-earning possibilities based on performance
- Exclusive travel discounts and perks through industry partners
- Personal and professional development opportunities
$40,000 - $70,000 a year
Excited to help clients book amazing hotel stays?
Apply today and become part of the team!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job