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Weekend Chat Support Jobs in Gurnee, IL (NOW HIRING)

Refrigeration Technical Support

Vernon Hills, IL · On-site

$36K - $45K/yr

Would you like to leave the field and be home for nights, weekends and holidays? You're in luck ... Provides technical support to customers by phone, text, chat and logs information for each call in ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

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Weekend Chat Support information

See Gurnee, IL salary details

$13

$25

$42

How much do weekend chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend chat support in Gurnee, IL is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Gurnee, IL?

The most popular types of Chat Support jobs in Gurnee, IL are:

What job categories do people searching Weekend Chat Support jobs in Gurnee, IL look for?

The top searched job categories for Weekend Chat Support jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Weekend Chat Support jobs?

Cities near Gurnee, IL with the most Weekend Chat Support job openings:

Customer Service Representative (Parts Support)

FANUC America

Hoffman Estates, IL

$48K - $78K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Who You Are

The Customer Service Representative (Parts Support)will be responsible for serving customers by providing information about FANUC product and services in a professional, friendly and knowledgeable manner, accurately process orders and respond to customer inquiries. Communicate effectively both internally and externally to meet and exceed customer service expectations.

How It's Done

  • Providing exceptional telephone, email and chat support to internal and external inquiries
  • Receiving, processing and verifying accuracy of spare parts orders from customers
  • Generating and supplying quotes
  • Opening, updating and maintaining accounts information
  • Providing status updates and lead times for parts orders
  • Initiating required actions in response to order change requests, including the maintenance of the order, updating information files, communicating changes to appropriate departments
  • Collaborating with Operations, Accounting, Logistics and Technical Support groups to satisfy customer's delivery requirements
  • Expediting resolutions of customer's problems and complaints
  • Utilize multiple software applications simultaneously to process transactions, access information, and document activities.

What You Need

  • Associate degree in General Business or related field or equivalent relevant experience.
  • Minimum 3 years in a customer service representative role.
  • Excellent communication, interpersonal, and organizational skills- ability to effectively communicate, resolve problems and maintain good relations with internal and external customers.
  • Strong computer application skills, including Microsoft Windows and Microsoft Office.

What Would Be Even Better

  • Manufacturing background
  • Previous Oracle experience

It's Your Move

At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration-and we're excited to invite talented individuals like you to explore what's possible with us.

Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.

If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Benefit Dollars
  • Generous Holiday & Vacation Program

Sponsorship will not be provided for this position

Equal Opportunity Employer, including disabled and veterans

More information related to benefits offered by FANUC America can be found at the hyperlinkattached here.

FANUC America is seeking a qualified applicant for a Parts Sales Representativerole. The pay range for this position is $48,000 - $78,000per year. The pay range listed is based on both salary and other compensation, including bonuses and profit sharing, that an employee may be paid during their employment with FANUC America.

A compensation package offered to a successful applicant will ultimately be determined by consideration of a variety of factors, including, but not limited to, an applicant's geographic location, educational attainment, and level of experience.

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