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Weekend Chat Support Jobs in Gurnee, IL (NOW HIRING)

Ampcus

Customer Services Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Handle customer inquiries through phone, email, and online chat. * Work in a call-center environment (approximately 50% phone support). * Manage customer requests, escalations, and issue resolution.

Wyndy LLC

Discover support in Waukegan, IL

Waukegan, IL · On-site

The Support Specialist will primarily work from our office in Waukegan, IL, responding to customer inquiries via phone, email, and chat. They will ensure customer satisfaction by addressing concerns ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Scotsman Ice

Field Support Technician

Vernon Hills, IL · On-site

$19.25 - $26.25/hr

Would you like to leave the field and be home for nights, weekends and holidays? You're in luck ... Provides technical support to customers by phone, text, chat and logs information for each call in ...

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Weekend Chat Support information

See Gurnee, IL salary details

$13

$25

$42

How much do weekend chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend chat support in Gurnee, IL is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Gurnee, IL?

The most popular types of Chat Support jobs in Gurnee, IL are:

What are popular job titles related to Weekend Chat Support jobs in Gurnee, IL?

For Weekend Chat Support jobs in Gurnee, IL, the most frequently searched job titles are:

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Cities near Gurnee, IL with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you

Refrigeration Technical Support

Scotsman Ice Systems

Vernon Hills, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Do you have a passion for commercial refrigeration? Would you like to leave the field and be home for nights, weekends and holidays? You're in luck! Scotsman Ice is hiring a Field Support Technician for our Vernon Hills office. This job is Monday through Friday, in office and provides top tier benefits.
You will provide technical assistance and service support to distributors, dealers, and customers through the Service Department Tech Line. Function as a Field Service Representative in the field when required, and participate in the following activities:
Provides technical support to customers by phone, text, chat and logs information for each call in database.
• Reviews and verifies labor warranty claims for processing.
• Supports National Accounts projects and follow up.
• Supports Consumer Products calls and determines action.
• Responds to routine correspondence request for service assistance.
• Identifies and reports potential emerging or major field service problems
• Coordinates certain startups, working between KES and service providers.
• Assists Installation Coordinator with Technical support, contacting providers, and processing invoices.
• Provides scheduled On-Call 24 X 7 Tech Line support.
• Analyzes data as requested to identify possible warranty cause or risk.
Qualifications
The ideal candidate will have the following:
• EPA Refrigerant Usage certification, Type I & II.
• Minimum two-year Air Conditioning/Refrigeration Education Certificate or equivalent work experience.
• Windows based computer skills
• Microsoft Office proficient, especially Excel
• Must be able to understand and use CRM, SMS and entering live customer information
• Must be willing to work more than 40 hours per week.
• Good communication and presentation skills.
• Professional Image
• Occasional Travel if necessary.
We are dedicated to providing our employees with many different benefits:
  • Included benefits:
    • Employee life insurance and AD&D
    • Short term and long term disability
    • Company HSA contribution for HDHP
    • Employee assistance program
    • Financial wellness services through Truist Momentum
    • Travel assistance through Lincoln Travel Connect
    • 10 paid holidays
    • Accrued Paid time off
    • 5 prorated sick days
    • Tuition Assistance
    • Participation in annual performance based bonuses
  • Voluntary benefit offerings:
    • Medical insurance through Blue Cross Blue Shield
      • PPO and HDHP with HSA through Health Equity
    • Prescription benefits through Express Scripts
    • Dental insurance through Delta Dental
    • Vision benefits through VSP
    • Medical and dependent care flexible spending accounts through Flores
    • Additional voluntary life insurance and AD&D, including dependent coverage
    • Supplemental plans through UNUM- Critical illness, accident insurance, hospital indemnity
    • Group legal coverage and identity theft protection through Legal Shield
    • 401k program with a company match

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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