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Weekend Call Center Jobs in Jackson, MS (NOW HIRING)

Amazon

Data Center Manager

Canton, MS · On-site

$142K/yr

... call leader - Manage and improve the work-flows and through-put for data centers operations ... weekends. " Amazon is an equal opportunity employer and does not discriminate on the basis of ...

Prime Therapeutics

Customer Care Associate I

Jackson, MS · On-site

$17.85 - $25.48/hr

Ability to thrive in high-volume call center environments, managing a large number of inbound and outbound calls efficiently * Familiarity with medical terminology, healthcare procedures, and ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Jackson, MS

Weekend Call Center information

See Jackson, MS salary details

$9

$15

$21

How much do weekend call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend call center in Jackson, MS is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Jackson, MS?

The most popular types of Call Center jobs in Jackson, MS are:

What are popular job titles related to Weekend Call Center jobs in Jackson, MS?

For Weekend Call Center jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Jackson, MS look for?

The top searched job categories for Weekend Call Center jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Weekend Call Center jobs?

Cities near Jackson, MS with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Jackson, MS as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, 2% Temporary, and 4% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $32,466 per year, or $15.6 per hour.

Customer Service Representative

Contractor In Charge

Jackson, MS • On-site

$19 - $24/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

 
Call Center Agent 
The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks.
This role also requires a strong sales mindset, with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking.
This role directly impacts SLA performance, client satisfaction, booking conversion rates, and overall revenue generation. Agents are expected to operate with urgency, accuracy, accountability, and a results-driven, sales-oriented approach.
The Call Center Agent owns not only accurate call handling and booking execution, but also maximizing every inbound opportunity into revenue through effective sales execution.
Who We Are 
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and we let them focus on that by doing the rest for them!
 
Location: Must live in Alabama, Arizona, Florida, Georgia, Michigan, Mississippi, Nevada, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Virginia
 
What We Offer: 
  • Competitive salary - starting at $19/hour
  • Equipment stipend of $100/month
  • Medical Benefits -available after 90 days!
  • Retirement Savings Plan
  • Vacation Pay
  • Paid training 
  • Advancement Opportunities   

Responsibilities: 
  • Answer all incoming calls or online inquiries, as the initial point of contact 
  • Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home 
  • Provide a sense of calm and exhibit empathy for customers, so they feel comfortable 
  • Conduct service-related, follow-up calls to check in on past customers and assess their current needs 
  • Help the field team by taking detailed notes from customer calls and entering them into our system 
  • Contribute to our company’s culture by being upbeat and hard-working 

Requirements: 
  • High School Diploma/GED is required 
  • Self-starter, reliable, flexibility with hours 
  • High level of accuracy and efficiency 
  • Exceptional verbal and written communication skills 
  • Courteous, professional manner, strong customer service skills 
  • Computer literacy and strong typing skills (30+ WPM),experience with Microsoft Office
  • Excellent multitasking and follow-up skills, with high attention to detail 
  • Excellent interpersonal communication skills on a professional and technical level  
  • Able to work both independently and as part of a team 
  • Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required.
Work Schedule:
  • This entry-level work-from-home job works a flexible schedule depending on business needs.
We are an equal opportunity employer 
 

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