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Weekend Call Center Jobs in Washington (NOW HIRING)

Prism Vision Group

Call Center Coordinator

Greenbelt, MD · On-site

$18 - $33.08/hr

Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...

Zimmerman Associates, Inc.

Call Center Agent

Bethesda, MD · On-site

$21.50/hr

Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment ...

Latitude Inc

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

Qualifications 1+ year of call center or high-volume phone experience required . Strong customer service skills with a clear, professional, and friendly phone voice. Excellent attention to detail and ...

Sharp Decisions

Call Center Specialist

Washington, DC · On-site

$33.75/hr

Call Center/Customer Service Specialist(Escalation Specialist) Pay - $33.75/hr on w2 Bachelor's Degree required Hybrid Schedule (3 days onsite / 2 days remote) - Washington, D.C. 20049 Contract of 12 ...

Limitless East Marketing

Call Center Agent

Washington, DC

$17 - $22.25/hr

We are seeking a dedicated and personable Call Center Agent to join our dynamic customer service team. In this role, you will be the first point of contact for our valued customers, providing ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

We are seeking a dedicated and personable Call Center Agent to join our dynamic customer service team. In this role, you will be the first point of contact for our valued customers, providing ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

We are seeking a dedicated and personable Call Center Agent to join our dynamic customer service team. In this role, you will be the first point of contact for our valued customers, providing ...

BeloForm Craft

Call Center Agent

Washington, DC

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in Washington, DC. In this role, you will serve as the primary point of contact for customers, providing ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in Washington, DC. In this role, you will serve as the primary point of contact for customers, providing ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in Washington, DC. In this role, you will serve as the primary point of contact for customers, providing ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Washington

Weekend Call Center information

See Washington salary details

$12

$20

$28

How much do weekend call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for weekend call center in Washington is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Washington? The most popular types of Call Center jobs in Washington are:
What are popular job titles related to Weekend Call Center jobs in Washington? For Weekend Call Center jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Washington look for? The top searched job categories for Weekend Call Center jobs in Washington are:
What cities in Washington are hiring for Weekend Call Center jobs? Cities in Washington with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Washington as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.
Call Center Coordinator

Call Center Coordinator

Prism Vision Group

Greenbelt, MD • On-site

$18 - $33.08/hr

Full-time

This job post has expired today. Applications are no longer accepted.

PRISM Vision Group rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

This onsite role is located at Retina Group of Washington, Greenbelt, MD location, which is part of Prism Vision Group.
Compensation Range: $18-$33.08/hr (Dependent on Experience)
The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
ROLE AND RESPONSIBILITIES
  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
  • Make outbound calls to follow up with customers, conduct surveys, or provide information as needed.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Handle and resolve customer complaints or escalate issues to the appropriate department.
  • Maintain a positive and empathetic approach when dealing with customers.
  • Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
  • Verification of insurance information, verification of benefits and insurance referral information.
  • Adhere to HIPAA standards related to patient privacy and confidentiality.
  • Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
  • Identify customer needs and provide appropriate solutions.
  • Work collaboratively with other departments to address customer concerns effectively.Meet or exceed key performance metrics, including call handling time, customer satisfaction, and resolution rates.
  • Comply with company policies and standards.

POSITION QUALIFICATIONS
Education: High School Graduate or General Education Degree (GED)
Experience: Prior call center or customer service or related experience
KNOWLEDGE/SKILLS/ABILITIES
Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Ability to handle multiple tasks while maintaining a high level of accuracy.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite
WORK ENVIRONMENT
An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

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