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Weekend Call Center Jobs in Tennessee (NOW HIRING)

Call Center Agent

Maryville, TN ยท On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center REPORTS TO: Team Lead TRAVEL REQUIRED: As Needed WORK SCHEDULE: * Hybrid - 4 days in-office, 1 day remote after training * Monday - Thursday 11am - 8pm, Friday 8:30-5:30pm PAY: The ...

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Call Center Agent

Nashville, TN ยท On-site

$18 - $24/hr

  • PTO

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Specialist

Nashville, TN ยท On-site

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Call Center Specialist Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Call Center Specialist to join our ...

CALL CENTER SPECIALIST

Memphis, TN

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Specialist serves as a liaison between LBHS and referral sources, patients and families. The primary function of the Call Center Specialist is to facilitate referrals between ...

CALL CENTER SPECIALIST

Memphis, TN ยท On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Specialist works as member of Admissions Department and represents LBHS and its programs to all those inquiring for services . The Call Center Specialist serves as a liaison between ...

Call Center Representative

Lewisburg, TN ยท On-site

$14 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative Location: Lewisburg, TN Job ID: #72717 Pay Range: $14-17 Job Title: Tier 1 Customer Service Representative Agents could take up to 50 calls per day and log each call in our ...

Call Center Sales Consultant

Nashville, TN ยท On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our call center sales representatives are the front line of our company, selling the latest in ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...

Call Center Sales Consultant

Nashville, TN

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our call center sales representatives are the front line of our company, selling the latest in ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...

Call Center Operator (Nights)

Nashville, TN ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Call Center Operator (Nights)

Nashville, TN ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Call Center Operator (Days)

Nashville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Call Center Operator (Nights)

Nashville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Call Center Operator (Days)

Nashville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Full Time Call Center Representative

Memphis, TN ยท On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full Time Call Center Representative Anserfone is seeking dedicated and detail-oriented Full-Time ... Availability to work one weekend day No prior experience is required; we provide comprehensive ...

Call Center Operator (Days)

Nashville, TN ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Call Center Agent

Nashville, TN ยท On-site

$47K - $51K/yr

Call Center Agent At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our ...

Call Center Operator (Nights)

Nashville, TN ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Showing results 21-40

Weekend Call Center information

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Tennessee?

The most popular types of Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Weekend Call Center jobs?

Cities in Tennessee with the most Weekend Call Center job openings:

Infographic showing various Weekend Call Center job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

$13 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Call Center Agent (Non - LO - Servicing)
JOB STATUS: Full Time/Hourly
DEPARTMENT: Call Center
REPORTS TO: Team Lead
TRAVEL REQUIRED: As Needed
WORK SCHEDULE:
  • Hybrid - 4 days in-office, 1 day remote after training
  • Monday - Thursday 11am - 8pm, Friday 8:30-5:30pm

PAY: The expected hiring range for this position is from $20.39 to $23.99 plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs
JOB SUMMARY:
The Call Center Agent is responsible for servicing non-delinquent, active status loans and providing a world-class customer experience through inbound and outbound phone calls and the VMF website. This role reports to the Call Center Team Lead and leverages mortgage knowledge with the ability to communicate effectively and efficiently with customers.
JOB FUNCTIONS:
Inbound Customer Service (Daily)
  • Handles an average of 50-70 inbound phone calls daily.
  • Handles an average of 10-20 Live Chats.
  • Assists customers in applying mortgage payments, answering questions relating to escrow, insurance claims, loan payoffs, titling, trouble shooting for customers with their online VMF account, etc.
  • Inputs research requests, completes document and email requests from customers.
  • Meets department goals for log-in time, average speed to answer, and call quality.
  • Assists the Welcome Call team by collecting contact information and educating new customers on payments and online account offerings.
  • Assists the Collections teams by taking under 30-day delinquency payments and arrangements.

Outbound Customer Service (Daily)
  • Completes outbound follow-up communications when requested to provide customers with confirmation of completed requests.
  • Completes re-allocation of mortgage payment funds.
  • Communicates escrow payment changes after non-scheduled adjustments.
  • Follows-up with customers on incomplete paperwork, auto-draft forms, etc.
  • Communicates completion of insurance or tax changes as requested by customer.

Administrative & Compliance Functions
  • Applies understanding of all local, state, and federal regulations to customer communications.
  • Ensures compliance with all company, state, federal and CFPB guidelines through regular review and analysis of accounts and ensures policy and procedures are congruent.

Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS:
  • Education: High School diploma or equivalent required
  • Experience: 0 - 1 year of related experience
  • Experience in a call center environment preferred, but not required.
  • Knowledge of loan servicing within the mortgage industry preferred, but not required.
  • Some travel required to retreats or remote locations on a quarterly basis.
  • Computer competency with Microsoft Office and typing skills at minimum 25 wpm.
  • Ability to communicate effectively and efficiently via phone, email, and person to person.
  • Must be passionate about providing a world-class customer experience.
  • Skilled at building and fostering relationships
  • Must be able to multi-task, work independently and manage time effectively
  • Must be professional, thorough, and a resourceful problem solver
  • Great attention to detail and organizational skills.
  • Must have excellent telephone, communication, follow-up, and problem-solving skills.

PHYSICAL DEMANDS:
  • Must be able to remain in a stationary position 90% of the time.
  • Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
  • Will be communicating via phone, Teams, and Zoom.
  • Must be able to exchange accurate information at all times.
  • Must be able to identify and assess account status and determine appropriate process.
  • Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.

BENEFITS:
  • Medical and Dental Plan with Prescription Coverage and Vision.
  • Competitive benefits including 401(K) includes 100% company match of the first 4%.
  • Paid time off days (PTO), maternity/paternity leave, and holidays.
  • Community involvement including Volunteer Paid Time Off (VTO).
  • Tuition Assistance for your first degree
  • Enjoy coming "home" to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
  • Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
  • Collaborative and energetic work environment.
  • Professional development and promotional opportunities.
  • Competitive bonus programs.

Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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