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Weekend Call Center Jobs in Nebraska (NOW HIRING)

WhiteCoat Locums

Otolaryngology Physician

Kearney, NE

$170/hr

Level II Trauma Center Coverage Type: Weekend call coverage Coverage Dates: December :00 AM December :00 AM FTE: 0.33 Reason for Coverage: Physician shortage and ongoing recruitment support Clinical ...

WhiteCoat Locums

Otolaryngology Physician

Kearney, NE · On-site

$170/hr

Level II Trauma Center Coverage Type: Weekend call coverage Coverage Dates: December :00 AM December :00 AM FTE: 0.33 Reason for Coverage: Physician shortage and ongoing recruitment support Clinical ...

Lincare

Manager, Center Operations

Scottsbluff, NE

Includes responding to call outs at night and weekends to provide the service normally done by a ... a center * Must be DOT certified and possess a Commercial Driver's License (CDL) or have to have ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Nebraska

Weekend Call Center information

See Nebraska salary details

$10

$17

$23

How much do weekend call center jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for weekend call center in Nebraska is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Nebraska? The most popular types of Call Center jobs in Nebraska are:
What are popular job titles related to Weekend Call Center jobs in Nebraska? For Weekend Call Center jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Nebraska look for? The top searched job categories for Weekend Call Center jobs in Nebraska are:
What cities in Nebraska are hiring for Weekend Call Center jobs? Cities in Nebraska with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Nebraska as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,523 per year, or $17.1 per hour.
Call Center, 211 Helpline, Multiple Shifts available. Full and Part time.

Call Center, 211 Helpline, Multiple Shifts available. Full and Part time.

United Way of the Midlands

Omaha, NE • On-site

$17.50/hr

Full-time, Part-time

Life, Retirement, PTO

Posted 12 hours ago

Job description

Job Title: Community Resource Specialist I
Department: 211 Helpline
Supervisor: 211 Management
FLSA Status: Part-time, Non-Exempt
Location: Omaha, NE - ON-SITE
Hours: 7-hour shifts between 8:00 am - 5:00 pm, Monday-Thursday.
About United Way of the Midlands:
Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government and not-for-profit sectors and raising money to support our community's most impactful health and human service programs. UWM's funded programs and direct services - including JAG Nebraska, 211 and the Weatherization Assistance Program - focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table.
UWM's Mission:
United Way of the Midlands UNITES our community's CARING SPIRIT to build a STRONGER tomorrow.
Guiding Principles:
At United Way of the Midlands, we...
  • Build TRUST in everything we do.
  • Extend GRACE by thinking beyond ourselves.
  • Show GRIT by bringing it everyday.
  • Be OPEN to embracing others' differences.
  • Actively ENGAGE by listening and sharing.
  • Live CURIOUSLY to learn constantly.

Community Resource Specialist Summary:
The Community Resource Specialist I is responsible for responding to individuals inneed of assistance through multiple channels of communication.
Responsibilities:
  • Answers phone calls, email, chat and text, demonstrating strong customer focus with all users of the service; ability to work with diverse populations within the context of developing the cultural competency needed, to provide appropriate resources to inquirers.
  • Maintains a nonjudgmental attitude when speaking with clients, displaying sensitivity to all cultural backgrounds.
  • Identifies and reflects the feelings of callers in crisis.
  • Assesses the clients' needs or situation using pertinent questions and the principles of active listening.
  • Advocates for clients when appropriate.
  • Requests statistical and demographic information related to our clients to assist in the determination and tracking of unmet needs in the community.
  • Records clients' information into the call center database and provide referrals to the appropriate resources as needed.
  • Places outbound calls to follow-up with a percentage of our clients to determine if their needs were met.
  • Completes assessments for clients in high-risk situations.
  • Accesses the 2-1-1 database for resources and appropriately refer clients.
  • Identifies requests for resources that are not available in our database and inform the call center database Manager of unmet needs.
  • Maintains an acceptable level of call handling and customer service performance as described by the 2-1-1 training standards.
  • Completes all training for new programs and services related to 2-1-1 and provide feedback as needed.
  • Completes the Inform USA Community Resource Specialist certification exam within six months of eligibility to ensure adherence to industry standards and quality service delivery.

Supervisory Responsibilities:
  • This job has no supervisory responsibilities.

Required Skills and Abilities:
  • High level of professionalism, confidentiality and capacity to work independently.
  • High level of written and verbal communication skills with attention to detail and organization.
  • Demonstrate proficiency in using call center software, computer hardware and telephone equipment.
  • Ability to work alternative schedules and demonstrate flexibility in times of disaster.
  • Engage in and maintain knowledge of UWM programs and strategies.
  • Proactive in engaging in or seeking out self-learning opportunities.
  • Ability to work effectively as a team member and assist other staff members willingly.
  • English proficiency sufficient and bilingual preferred for communication with supervisors, co-workers, clients and customers.
  • Knowledge of MS Office Outlook, Excel, Access and Word Processing software.

Education and Experience:
  • Associate's degree (preferred) from two-year College or University and/or one to two years related experience and/or training in Social Services or Human Services.
  • A high school diploma or GED is required for this position.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must occasionally lift and/or move up to 10 pounds.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.

Benefits:
  • Generous 401(k) Retirement plan
  • Paid vacation and sick time
  • Employer-paid life and disability insurance
  • Professional development assistance
  • Tuition reimbursement

United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Pay Range: $17.50 per hour

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