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Overnight Call Center Representative Jobs in Nebraska

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

Customer Call Center Employee We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone ...

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

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Overnight Call Center Representative information

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Nebraska?

The most popular types of Call Center Representative jobs in Nebraska are:

What are popular job titles related to Overnight Call Center Representative jobs in Nebraska?

For Overnight Call Center Representative jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Nebraska look for?

The top searched job categories for Overnight Call Center Representative jobs in Nebraska are:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Nebraska as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution.

Call Center Representative (81752)

Omaha, NE • On-site

Chesterman Co. Coca-Cola
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Chesterman Co. Coca-Colaexternal

$18/hr

Other

Posted 26 days ago

Job description

Call Center Representative

Salary Range $18.00 Hourly Position Type Full Time Job Shift Day Shift/1st Shift

Description

Have you ever enjoyed Coca-Cola®, PowerAde®, Body Armor®, or Monster Energy® or perhaps sipped on a Gold Peak Tea®, SmartWater® or Minute Maid Juice®? If the answer is yes, then you know the Chesterman Company! We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.

Position Summary: To maintain and grow cold drink sales through telecommunications with existing customers.

Duties/Responsibilities:

  • Provide sales and service support averaging 90-120 service calls daily
  • Call upon existing customers to receive their beverage orders
  • Handle routine customer service inquiries
  • Update computerized data entry systems as necessary
  • Able to react to change productively and handle other essential tasks as assigned
Qualifications

Education/Experience:

  • High-School Diploma/GED
  • Bilingual
  • 1+ years general sales experience required
  • 2 years customer service experience required
  • Call Center experience preferred

Required Skills/Abilities:

  • Communication Skills
  • Computer Skills
  • Dexterity Skills
  • Problem Solving
  • Interpersonal Skills
  • Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor

Work Environment: Works in air conditioned office.

Physical Requirements:

  • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
  • Regularly sitting
  • Occasional reaching, squatting, and bending
  • Ability to lift/carry <20lbs
  • Ability to push/pull <20lbs

Job Status: Full Time

Work Schedule: Monday-Friday; 7am-4pm

EOE Pay: $18.00 per hour

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