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Weekend Call Center Training Jobs (NOW HIRING)

This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal ...

This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal ...

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Training Program (First 90 Days) The training will be a mix of in‐person and hybrid , depending on the phase: Breakdown: * 30 days with the trainer (in-person & remote) * 30 days of call center ...

Call Center Training Instructor

Iowa City, IA · On-site

$49K - $65K/yr

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

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Weekend Call Center Training information

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$13

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How much do weekend call center training jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for weekend call center training in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Weekend Call Center Training vs Weekend Customer Service Representative?

AspectWeekend Call Center TrainingWeekend Customer Service Representative
CredentialsBasic communication skills, training programsCustomer service skills, sometimes specific product knowledge
Work EnvironmentTraining sessions, call simulations, online modulesHandling customer calls, resolving issues, assisting clients
Employer UsagePrepares individuals for call center rolesActual job position in call centers or customer service departments

Weekend Call Center Training focuses on preparing individuals with the skills needed for call center roles, often through courses and practice. In contrast, a Weekend Customer Service Representative is a role where the individual applies those skills by handling customer inquiries during weekends. Training is a preparatory step, while the representative is the active job position.

What cities are hiring for Weekend Call Center Training jobs? Cities with the most Weekend Call Center Training job openings:
What are the most commonly searched types of Call Center Training jobs? The most popular types of Call Center Training jobs are:
What states have the most Weekend Call Center Training jobs? States with the most job openings for Weekend Call Center Training jobs include:

Call Center Trainer

eClerx

Fayetteville, NC

$15.50/hr

Full-time

Posted 9 days ago


Job description

Job Description

We are seeking an experienced and enthusiastic Call Center Trainer to join our team. This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal candidate will have strong communication skills, a passion for coaching, and experience working in fast-paced call center environments.

Key Responsibilities

  • Facilitate and provide training for call center agents, including systems training, customer service skills, policies, and procedures.
  • Conduct ongoing training sessions, refresher courses, and performance improvement workshops.
  • Develop and update training materials, including manuals, presentations, job aids, and e-learning modules.
  • Assess training effectiveness through evaluations, performance metrics, and feedback; recommend improvements as needed.
  • Partner with call center leadership to identify skill gaps and implement targeted coaching plans.
  • Monitor agent performance during nesting/simulation periods and provide hands-on support.
  • Maintain accurate training records and reports.
  • Stay current on product updates, process changes, and industry best practices.
  • Support quality assurance initiatives by aligning training with performance standards.

Qualifications

  • High school diploma or equivalent required
  • 2+ years of experience in a call center training, quality assurance, or supervisory role.
  • Strong presentation, facilitation, and communication skills.
  • Ability to adjust training methods to accommodate various learning styles.
  • Proficiency with call center systems, CRM platforms, and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple training classes or projects simultaneously.

Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303.

Compensation/Pay:

Starting salary- $15.50/hr. 

Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck.