... of call center training experience * Bachelor's degree or higher * TWI certification preferred * Public speaking skills * Conversational English required * Proficient in Microsoft systems
... of call center training experience * Bachelor's degree or higher * TWI certification preferred * Public speaking skills * Conversational English required * Proficient in Microsoft systems
Qualifications * 3 years of call center training experience * Bachelor's degree or higher * TWI certification preferred * Public speaking skills * Conversational English required * Proficient in ...
Qualifications * 3 years of call center training experience * Bachelor's degree or higher * TWI certification preferred * Public speaking skills * Conversational English required * Proficient in ...
Call Center Agent
Memphis, TN · On-site
$16/hr
Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Quick apply
Call Center Agent
Memphis, TN · On-site
$16/hr
Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Call Center Representative
Memphis, TN · On-site
$16/hr
Part-Time Call Center Representative Location: Memphis, TN Anserfone is seeking dedicated and ... work one weekend day No prior experience is required; we provide comprehensive training in a ...
Quick apply
Call Center Representative
Memphis, TN · On-site
$16/hr
Part-Time Call Center Representative Location: Memphis, TN Anserfone is seeking dedicated and ... work one weekend day No prior experience is required; we provide comprehensive training in a ...
Full Time Call Center Agent
Memphis, TN · On-site
$16/hr
Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Full Time Call Center Agent
Memphis, TN · On-site
$16/hr
Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
We'll get you started by providing on-the-job sales training and resources. On our team, you'll be ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...
New
We'll get you started by providing on-the-job sales training and resources. On our team, you'll be ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...
New
Call Center Agent
Nashville, TN · On-site
$18 - $24/hr
We are looking for a Call Center Representative that will be the liaison between our company and ... Flexible training schedules * Paid time off
Call Center Agent
Nashville, TN · On-site
$18 - $24/hr
We are looking for a Call Center Representative that will be the liaison between our company and ... Flexible training schedules * Paid time off
Call Center Agent
$18 - $24/hr
We are looking for a Call Center Representative that will be the liaison between our company and ... Flexible training schedules * Paid time off Employment Type: FULL_TIME
Call Center Agent
$18 - $24/hr
We are looking for a Call Center Representative that will be the liaison between our company and ... Flexible training schedules * Paid time off Employment Type: FULL_TIME
Call Center Agent
Nashville, TN · On-site
$18 - $24/hr
We are looking for a Call Center Representative that will be the liaison between our company and ... Flexible training schedules * Paid time off
Quick apply
Call Center Agent
Nashville, TN · On-site
$18 - $24/hr
We are looking for a Call Center Representative that will be the liaison between our company and ... Flexible training schedules * Paid time off
Call Center Operator
Nashville, TN · Hybrid
$21.50/hr
Participate in meetings, training, and collaborative workgroups to support program goals and continuous improvement efforts. Education & Qualifications for Call Center Operator position: * Eligible ...
Call Center Operator
Nashville, TN · Hybrid
$21.50/hr
Participate in meetings, training, and collaborative workgroups to support program goals and continuous improvement efforts. Education & Qualifications for Call Center Operator position: * Eligible ...
Part Time Call Center Representative
Memphis, TN · On-site
$16/hr
Part-Time Call Center Representative Location: Memphis, TN Anserfone is seeking dedicated and ... work one weekend day No prior experience is required; we provide comprehensive training in a ...
Part Time Call Center Representative
Memphis, TN · On-site
$16/hr
Part-Time Call Center Representative Location: Memphis, TN Anserfone is seeking dedicated and ... work one weekend day No prior experience is required; we provide comprehensive training in a ...
Call Center Operator
Nashville, TN · Hybrid
$21.50/hr
Participate in meetings, training, and collaborative workgroups to support program goals and continuous improvement efforts. Education & Qualifications for Call Center Operator position: * Eligible ...
New
Quick apply
Call Center Operator
Nashville, TN · Hybrid
$21.50/hr
Participate in meetings, training, and collaborative workgroups to support program goals and continuous improvement efforts. Education & Qualifications for Call Center Operator position: * Eligible ...
New
Call Center Representative
Lewisburg, TN · On-site
$14 - $17/hr
Call Center Representative Location: Lewisburg, TN Job ID: #72717 Pay Range: $14-17 Job Title: Tier ... Training is 6 weeks long. Benefits provided: 401K, medical, dental, and vision, sick time as ...
Call Center Representative
Lewisburg, TN · On-site
$14 - $17/hr
Call Center Representative Location: Lewisburg, TN Job ID: #72717 Pay Range: $14-17 Job Title: Tier ... Training is 6 weeks long. Benefits provided: 401K, medical, dental, and vision, sick time as ...
... member training. ESSENTIAL FUNCTIONS: 1. Oversees the day-to-day operations including managing ... Shift: Day On Call: No Weekends: No Travel Required: Local Travel Shift Details: 8a-5p City/State:
... member training. ESSENTIAL FUNCTIONS: 1. Oversees the day-to-day operations including managing ... Shift: Day On Call: No Weekends: No Travel Required: Local Travel Shift Details: 8a-5p City/State:
Call Center Representative
Atoka, TN · On-site
$17 - $19/hr
Perform other duties as needed which may include cross-training in related positions! * Scheduling ... The schedule for this role would be Monday through Friday 11am to 8pm , with some rotating weekend ...
Call Center Representative
Atoka, TN · On-site
$17 - $19/hr
Perform other duties as needed which may include cross-training in related positions! * Scheduling ... The schedule for this role would be Monday through Friday 11am to 8pm , with some rotating weekend ...
Advanced Call Center Technologies Operations Manager Reports To : Site Director Department ... Develops cross-training and call-handling procedures. Monitors and maintains work volume statistics.
Advanced Call Center Technologies Operations Manager Reports To : Site Director Department ... Develops cross-training and call-handling procedures. Monitors and maintains work volume statistics.
Call Center Supervisor
Brentwood, TN · On-site +1
How We Work As a Call Center Supervisor, you will be expected to work in a hybrid environment ... Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Lead ...
Call Center Supervisor
Brentwood, TN · On-site +1
How We Work As a Call Center Supervisor, you will be expected to work in a hybrid environment ... Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Lead ...
Call Center Supervisor
Brentwood, TN · On-site +1
How We Work As a Call Center Supervisor, you will be expected to work in a hybrid environment ... Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Lead ...
Call Center Supervisor
Brentwood, TN · On-site +1
How We Work As a Call Center Supervisor, you will be expected to work in a hybrid environment ... Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Lead ...
Call Center Representative
$14.25 - $17.75/hr
The good news is that your training will teach you everything you need to know to succeed on the ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...
Call Center Representative
$14.25 - $17.75/hr
The good news is that your training will teach you everything you need to know to succeed on the ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...
Call Center Representative
$14.25 - $17.75/hr
The good news is that your training will teach you everything you need to know to succeed on the ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...
Call Center Representative
$14.25 - $17.75/hr
The good news is that your training will teach you everything you need to know to succeed on the ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...
Weekend Call Center Training information
What is the difference between Weekend Call Center Training vs Weekend Customer Service Representative?
| Aspect | Weekend Call Center Training | Weekend Customer Service Representative |
|---|---|---|
| Credentials | Basic communication skills, training programs | Customer service skills, sometimes specific product knowledge |
| Work Environment | Training sessions, call simulations, online modules | Handling customer calls, resolving issues, assisting clients |
| Employer Usage | Prepares individuals for call center roles | Actual job position in call centers or customer service departments |
Weekend Call Center Training focuses on preparing individuals with the skills needed for call center roles, often through courses and practice. In contrast, a Weekend Customer Service Representative is a role where the individual applies those skills by handling customer inquiries during weekends. Training is a preparatory step, while the representative is the active job position.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
CPI Card Group rating
7.3
Based on 7 frontline employees who took The Breakroom Quiz
Job description
This is a hybrid role, candidates must be within a commutable distance to Nashville, TN
This role will oversee training for new and current employees, help develop training programs for Technical Support staff, and leads the creation and implementation of processes and procedures. The role will also manage the planning and tracking of all training and development initiatives.
The role is responsible for delivering and coordinating high quality training for Card at Once Technical Support employees, maintaining training records and procedures, and supporting the development of work instructions and SOPs. It includes assessing employee skills, conducting certifications, cross training, refresher training, and follow ups after training or corrective actions. The position collaborates with managers to identify training needs, performs quality reviews and spot checks, provides feedback on new processes, and supports leaders in delivering training materials—along with other assigned duties.
- 3 years of call center training experience
- Bachelor’s degree or higher
- TWI certification preferred
- Public speaking skills
- Conversational English required
- Proficient in Microsoft systems
- Experience developing and implementing company-wide training programs
Physical Requirements:
- This is a hybrid position, with the first several weeks in office for training.
- This will be primarily a sedentary position and require long periods of sitting or standing.
Company Overview:
CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.
Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.
What CPI Card Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About CPI Card Group
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Littleton, CO, US
Year founded
2007