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Weekend Call Center Training Jobs in Tennessee (NOW HIRING)

Call Center Training Coordinator

Nashville, TN · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 3 years of call center training experience, or one year of internal CPI new hire training program experience * Bachelor's degree or higher * TWI certification preferred * Public ...

Memphis, TN (In-Office)Pay: $16/hrHours: Part-Time l Requires 1 weekend day (Sat/Sun) and ... No experience needed as we provide fully paid, hands-on training. What You'll Do:Handle incoming ...

Memphis, TN (In-Office) Pay: $16/hr Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and ... No experience needed as we provide fully paid, hands-on training. What You'll Do: * Handle incoming ...

Call Center Supervisor (Nights)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training for new and existing call center agents, ensuring all staff are knowledgeable and proficient in call handling procedures, ITSM tools, and relevant policies. * Review and evaluate agent ...

Call Center Supervisor (Nights)

Nashville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training for new and existing call center agents, ensuring all staff are knowledgeable and proficient in call handling procedures, ITSM tools, and relevant policies. * Review and evaluate agent ...

Design, develop, and deliver training programs supporting IT Call Center operations, including onboarding, technical, compliance, systems, and professional development training. * Conduct training ...

Call Center Supervisor (Mornings)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training for new and existing call center agents, ensuring all staff are knowledgeable and proficient in call handling procedures, ITSM tools, and relevant policies. * Review and evaluate agent ...

Design, develop, and deliver training programs supporting IT Call Center operations, including onboarding, technical, compliance, systems, and professional development training. * Conduct training ...

Call Center Supervisor (Mornings)

Nashville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training for new and existing call center agents, ensuring all staff are knowledgeable and proficient in call handling procedures, ITSM tools, and relevant policies. * Review and evaluate agent ...

Call Center Supervisor (Mornings)

Nashville, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training for new and existing call center agents, ensuring all staff are knowledgeable and proficient in call handling procedures, ITSM tools, and relevant policies. * Review and evaluate agent ...

Call Center Supervisor (Nights)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training for new and existing call center agents, ensuring all staff are knowledgeable and proficient in call handling procedures, ITSM tools, and relevant policies. * Review and evaluate agent ...

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We'll get you started by providing on-the-job sales training and resources. On our team, you'll be ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...

Call Center Sales Consultant

Nashville, TN

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We'll get you started by providing on-the-job sales training and resources. On our team, you'll be ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...

Call Center Agent

Maryville, TN · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Reports To: Team Lead Travel Required: As Needed Work Schedule ... Hybrid - 4 days in-office, 1 day remote after training * Monday - Thursday 11am - 8pm, Friday 8:30 ...

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Showing results 1-20

Weekend Call Center Training information

What is the difference between Weekend Call Center Training vs Weekend Customer Service Representative?

AspectWeekend Call Center TrainingWeekend Customer Service Representative
CredentialsBasic communication skills, training programsCustomer service skills, sometimes specific product knowledge
Work EnvironmentTraining sessions, call simulations, online modulesHandling customer calls, resolving issues, assisting clients
Employer UsagePrepares individuals for call center rolesActual job position in call centers or customer service departments

Weekend Call Center Training focuses on preparing individuals with the skills needed for call center roles, often through courses and practice. In contrast, a Weekend Customer Service Representative is a role where the individual applies those skills by handling customer inquiries during weekends. Training is a preparatory step, while the representative is the active job position.

What are the most commonly searched types of Call Center Training jobs in Tennessee?

The most popular types of Call Center Training jobs in Tennessee are:

What cities in Tennessee are hiring for Weekend Call Center Training jobs?

Cities in Tennessee with the most Weekend Call Center Training job openings:

Call Center Training Coordinator

CPI Card Group

Nashville, TN • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


CPI Card Group rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Overview

This is a hybrid role, candidates must be within a commutable distance to Nashville, TN

This role will oversee training for new and current employees, help develop training programs for Technical Support staff, and leads the creation and implementation of processes and procedures. The role will also manage the planning and tracking of all training and development initiatives.

Responsibilities

The role is responsible for delivering and coordinating high quality training for Card at Once Technical Support employees, maintaining training records and procedures, and supporting the development of work instructions and SOPs. It includes assessing employee skills, conducting certifications, cross training, refresher training, and follow ups after training or corrective actions. The position collaborates with managers to identify training needs, performs quality reviews and spot checks, provides feedback on new processes, and supports leaders in delivering training materials-along with other assigned duties.

Qualifications
  • 3 years of call center training experience, or one year of internal CPI new hire training program experience
  • Bachelor's degree or higher
  • TWI certification preferred
  • Public speaking skills
  • Conversational English required
  • Proficient in Microsoft systems
  • Experience developing and implementing company-wide training programs

Physical Requirements:

  • This is a hybrid position, with the first several weeks in office for training.
  • This will be primarily a sedentary position and require long periods of sitting or standing.

Company Overview:CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.

Benefits:Competitive pay rates and an inclusive, empowering and rewarding culture.Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.

Employment Type: OTHER

What CPI Card Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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