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Weekend Back Office Jobs in Ohio (NOW HIRING)

Schedule: Full-time Monday-Friday with rotating weekend requirement. No holidays or on-call ... A.'s and other back office staff. Communicates with front office staff in triaging phone calls for ...

Back Office Coordinator - Pediatrics

Mason, OH · On-site

$17 - $22.50/hr

Schedule: Full-time Monday-Friday with rotating weekend requirement. No holidays or on-call ... A.'s and other back office staff. Communicates with front office staff in triaging phone calls for ...

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Weekend Back Office information

What is a weekend back office?

Weekend Back Office jobs involve supporting a company's administrative, operational, or processing tasks during weekends. These roles often include data entry, report generation, transaction processing, and responding to internal queries outside of regular business hours. Weekend Back Office staff help ensure that key business functions continue smoothly and efficiently, even when front office operations are limited. These positions are essential in industries like finance, IT, and customer service to maintain uninterrupted support and workflow.

What skills and qualifications are needed to thrive as a weekend back office professional?

To thrive as a Weekend Back Office professional, strong organizational skills, attention to detail, and proficiency in administrative processes are essential, typically supported by a high school diploma or relevant experience. Familiarity with office software such as Microsoft Office Suite, data entry systems, and sometimes ERP or CRM platforms is commonly required. Excellent time management, adaptability, and effective written communication make someone stand out in this role. These skills ensure accurate and efficient support for business operations during non-standard hours, maintaining workflow continuity and data integrity.

What are common challenges faced by weekend back office staff, and how can they be addressed?

Weekend Back Office staff often encounter challenges such as limited access to decision-makers, slower response times from other departments, and fewer resources compared to weekday shifts. To address these, strong documentation practices and proactive communication are essential, ensuring that any issues are clearly logged and escalated for resolution during regular business hours. Additionally, building cross-functional relationships and staying organized can help streamline processes and maintain workflow efficiency, even with a reduced support structure.

What is the difference between Weekend Back Office vs Weekend Customer Support?

AspectWeekend Back OfficeWeekend Customer Support
Primary ResponsibilitiesData entry, administrative tasks, record keepingCustomer inquiries, issue resolution, communication
Work EnvironmentOffice or remote, focused on backend tasksCall centers, online chat, direct customer interaction
Required SkillsOrganizational skills, attention to detail, basic IT knowledgeCommunication skills, problem-solving, patience

Weekend Back Office roles focus on administrative and backend tasks, while Weekend Customer Support involves direct interaction with clients to resolve issues. Both roles often require similar work environments and skills but serve different functions within organizations.

What is the best job to work on weekends?

Weekend back office jobs typically include administrative, data entry, or customer support roles that can be performed outside regular business hours. These positions often require organizational skills and familiarity with office software, and they provide flexibility for those seeking weekend work. The best job depends on individual skills and preferences, but administrative roles are common options for weekend employment.

What are the most commonly searched types of Back Office jobs in Ohio?

The most popular types of Back Office jobs in Ohio are:

What cities in Ohio are hiring for Weekend Back Office jobs?

Cities in Ohio with the most Weekend Back Office job openings:

Back Office Coordinator - Pediatrics

TriHealth

Mason, OH

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


TriHealth rating

7.5

Company rating: 7.5 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

239th of 893 rated healthcare providers


Job description

Join a team where your expertise shapes healthier futures.
At TriHealth, we know that exceptional pediatric care begins with exceptional providers - and that's why we're committed to supporting you as you support Cincinnati's children. As part of the region's largest primary care pediatric network, you'll have the opportunity to make a meaningful impact from a child's first days through their journey into adulthood.


Location: 6010 S Mason Montgomery Rd. 

Schedule: Full-time Monday-Friday with rotating weekend requirement. No holidays or on-call commitments. 

Benefits: https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits* 

We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Overview:

This position will provide leadership in the clinical area involving medical assistants and/or back office staff to enhance efficiency and continuity of delivery of patient care; work cooperatively with the team concept demonstrating flexibility, motivation and commitment to quality patient care.

Job Requirements:
High School Diploma or GED (Required)
1 - 2 years experience Clinical in Healthcare as a Medical Assistant (Required)
Pharmacology 
Working knowledge of OSHA Guidelines and Managed Care plans 
CLIA (Lab) processes and procedure
Basic Life Support (BLS) Required
Job Responsibilities:
Accurately documents all care rendered to a patient and all actions taken on behalf of a patient in the patient's 
Assists with billing/invoicing, member enrollment, payroll deductions and annual budgeting. 
Assures a steady and constant patient flow from the reception room to the exam room. Provides leadership of day to day clinical staff including M.A.'s and other back office staff. Communicates with front office staff in triaging phone calls for urgent or emergent care. Maintains closet, stock, exam rooms, immunizations and meets JCAHO standards. Orients or trains all clinical staff upon hire and performs annual competency check sheet in conjunction with physicians. Identifies technical and education needs of the staff and devises a performance 
Assures that the patient's right to privacy, dignity and respect. Coordinates clinical practices and processes including annual flu clinics (administration process and documentation of all vaccines); updating all TriHealth Clinical Manuals; maintaining accurate laboratory logs in accordance with CLIA regulations; inventorying medications, injectables, and back office medical supplies, placing orders and verifying accuracy upon delivery. 
Oversees and appropriately triages patient calls and assures the proper disposition of calls to meet the patient needs. Oversees the pharmacy line and the nurse line. Makes sure that all messages are found for the day. Notifies physician with emergency complaints and demonstrates competency in clinical care protocols, including 911 and HIPAA. Notifies manager of any unusual incidents regarding patients or employees. 
Oversees and demonstrates proficiency in assisting with medical procedures on adults and children. Maintains annual competencies. Records vital signs, weight, height, head circumference if applicable, checks medicines on each visit, and notes PAP, Mammogram, and PSA and Rectal at each visit. Updates Flow Sheets (diabetic flow sheet and Coumadin) as applicable at each visit. Checks the patients DOB at each visit. Obtains a complete reason for patient visit. Assures that other medical assistants maintain their certifications. 
Oversees and maintains the safety and cleanliness of the treatment area and laboratory. Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment. Follows JCAHO standards such as removal of expired items. Skillfully and accurately administers pediatric and adult medications / immunizations. Ensures that others are familiar and compliant with JCAHO.
Working Conditions:
Bending - 
Climbing - Rarely 
Concentrating - 
Continuous Learning - 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Interpersonal Communication - 
Kneeling - Occasionally 
Lifting <10 Lbs. - 
Lifting 50+ Lbs. - Rarely 
Lifting <50 Lbs. - Occasionally 
Pulling - Rarely 
Pushing - Occasionally 
Reaching - Rarely 
Reading - 
Sitting - Consistently 
Standing - Rarely 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - 
Use of Hands - Consistently 
Color Vision - Occasionally 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Consistently 
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
Offer patients and guests priority when waiting (lines, elevators) 
Work on improving quality, safety, and service

Respect: ALWAYS... 
Respect cultural and spiritual differences and honor individual preferences. 
Respect everyone's opinion and contribution, regardless of title/role. 
Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
Value the time of others by striving to be on time, prepared and actively participating. 
Pick up trash, ensuring the physical environment is clean and safe. 
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
Acknowledge wins and frequently thank team members and others for contributions. 
Show courtesy and compassion with customers, team members and the community


What TriHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About TriHealth

Sourced by ZipRecruiter

TriHealth provides unique opportunities from across disciplines in many different aspects including patient care, care coordination, education and management. We are unique because we know that team members who focus on our mission and values provide excellent patient care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1995