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Weekend Amazon Chat Customer Service Jobs in Virginia

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

Provide schedule, route, fare and other general information to phone-in and chat/email customers ... May work up to 40 hours a week, to include evenings, nights, holidays and weekends. * Monday ...

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

Provide schedule, route, fare and other general information to phone-in and chat/email customers ... May work up to 40 hours a week, to include evenings, nights, holidays and weekends. * Monday ...

Be Seen First

Mon-Fri, 8:00 am -5:00 pm, no weekends Key Responsibilities: * Protect and recover assets by ... chat, email, and text) * Show initiative to continually learn, grow, and enhance your skills.

Customer Service Associate

Ruther Glen, VA · On-site

$13.75 - $19/hr

Experience with case management systems; familiarity with Salesforce required, and Amazon Connect ... Day's range from Monday through Thursday, no Friday or weekend required. *The offered salary or ...

Customer Service Representative

Hamilton, VA · On-site

$16.50 - $22.25/hr

... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ... Customer Service Experience: * Minimum of 1-2 years of experience in a customer service role ...

How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... This role requires the ability to work any shift, including nights, weekends, and holidays This ...

How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... This role requires the ability to work any shift, including nights, weekends, and holidays This ...

Data Center Manager, DCC Communities

Sterling, VA · On-site

$165K/yr

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... weekends Amazon is an equal opportunity employer and does not discriminate on the basis of ...

Showing results 21-40

Weekend Amazon Chat Customer Service information

What is the difference between Weekend Amazon Chat Customer Service vs Weekend Amazon Phone Customer Service?

AspectWeekend Amazon Chat Customer ServiceWeekend Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote workPhone calls, remote work or call centers
Employer & Industry UsageAmazon customer support, e-commerceAmazon customer support, e-commerce
Common Search & ComparisonOften compared for communication methods and flexibilityCompared for interaction style and communication skills

Both roles involve assisting Amazon customers but differ mainly in communication channels. Chat customer service focuses on online text support, offering flexibility, while phone customer service involves direct voice interactions, requiring strong verbal skills. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

What are the most commonly searched types of Amazon Chat Customer Service jobs in Virginia?

The most popular types of Amazon Chat Customer Service jobs in Virginia are:

What are popular job titles related to Weekend Amazon Chat Customer Service jobs in Virginia?

For Weekend Amazon Chat Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Weekend Amazon Chat Customer Service jobs in Virginia look for?

The top searched job categories for Weekend Amazon Chat Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Weekend Amazon Chat Customer Service jobs?

Cities in Virginia with the most Weekend Amazon Chat Customer Service job openings:

Infographic showing various Weekend Amazon Chat Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Helpware

Martinsville, VA • On-site

$16/hr

Other

Medical, Retirement, PTO

Posted 11 days ago


Job description

Customer Service Representative | Mt Sterling, KY and VA

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. We have offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.

Job Description

We are seeking a dedicated and adaptable Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our patients/healthcare providers via phone and chat, assisting them with prescription drug inquiries, troubleshooting mail-order issues, and guiding them through basic resolution steps. You will become an expert on our GLP-1 products and functionalities, ensuring patient/healthcare provider satisfaction while maintaining professionalism and empathy at all times.

Key Responsibilities
  • Deliver outstanding customer support through clear and effective communication on every interaction with patients/healthcare providers.
  • Provide first-level assistance via phone and chat channels by addressing patient/healthcare provider inquiries (i.e. prescription submissions, tracking, refills and PHI updates.)
  • Maintain excellent Customer Service Satisfaction Ratings while delivering accurate and effective support by maximizing the use of key resources.
  • Guide patients/healthcare providers through basic issue resolution procedures (i.e. online payments and prescription submissions through electronic medical records system-EMR)
  • Collaborate with colleagues and management to share insights, improve support processes, and adhere to best practices.
  • Track patient/healthcare provider interactions for first-call resolution and escalating unresolved issues through the proper support channels and follow up as needed.
  • Communicate technical information clearly and professionally to non-technical users. (i.e. assisting patients with online troubleshooting/assisting providers with prescription correction where needed)
  • Perform other related duties as assigned by managers.
Physical and Mental Requirements
  • Must be physically willing and able to sit for an 8-hour shift.
  • Must be physically willing and able to type continuously using a keyboard for a full 8-hour shift.
  • Must be physically willing and able to manage multiple chat conversations simultaneously.
  • Must have the mental resilience to handle difficult or upset customers without experiencing anxiety.
  • Must have the ability to thrive in a high-volume, fast-paced call center environment.
Requirements
  • High School diploma or equivalent.
  • Minimum of 6 months experience in customer service via phone, email, or live chat.
  • Healthcare experience is not required but is considered a plus.
  • Startup experience is a plus.
  • Ability to thrive in a fast-paced, dynamic environment with frequent changes.
  • Open to working all shifts as needed by the business.
Qualifications
  • Strong communication and interpersonal skills.
  • Empathetic attitude with a positive and professional demeanor.
  • Ability to handle challenging customer interactions calmly and effectively.
  • Detail-oriented with strong organizational skills.
  • Tech-savvy and comfortable using CRM and online support tools.
  • Self-motivated and quick to adapt to new information and procedures.
We Offer
  • $16 USD per hour
  • Employee benefits (paid time off, 401K, and healthcare)
  • Meditation app
  • Referral program
  • Paid training
  • Continuous support
  • Growth opportunities