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Web Tech Support Jobs (NOW HIRING)

Hardwire LLC

IT Support Specialist

Pocomoke City, MD · On-site

$60K - $90K/yr

IT SUPPORT SPECIALIST Summary The primary duties of this position center on the direction ... Configure and maintain corporate web server and FTP Server for local and external access. * Plan ...

Meadows of Wickenburg Inc

$23.25 - $32/hr

... web-based) applications. Strong ability to work independently & work collaboratively with contractors, peers, and management.

Hardwire LLC

IT Support Specialist

Pocomoke City, MD · On-site

$60K - $90K/yr

IT SUPPORT SPECIALIST Summary The primary duties of this position center on the direction ... Configure and maintain corporate web server and FTP Server for local and external access. * Plan ...

University of New Mexico

Web Designer

Albuquerque, NM · On-site +1

... supporting the Registrar, Admissions & Recruitment, and Financial Aid offices. This role combines ... The position will also monitor emerging web technologies and trends, troubleshoot technical issues ...

University of New Mexico

Web Designer

Albuquerque, NM · On-site +1

... supporting the Registrar, Admissions & Recruitment, and Financial Aid offices. This role combines ... The position will also monitor emerging web technologies and trends, troubleshoot technical issues ...

HiredBuddy

Web Developer

San Francisco, CA · On-site

Stay up-to-date with emerging web technologies and industry trends, applying new knowledge to ongoing projects. * Support the team in optimizing website performance, accessibility, and SEO. * ...

New

Geotab

IT Support Specialist

Atlanta, GA · On-site

Geotab is advancing security, connecting commercial vehicles to the internet and providing web ... The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ...

Geotab Inc.

IT Support Specialist

Atlanta, GA · On-site

Geotab is advancing security, connecting commercial vehicles to the internet and providing web ... The IT Support Specialist provides efficient, employee‑facing IT support across Geotab offices ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS ... Before any new capabilities or updates go live (mobile apps, web, APIs, POS, etc.), make sure your ...

JST

IT Support Specialist

Albuquerque, NM · On-site

... Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP ... Recommends customer service and IT process support enhancements by researching and recommending new ...

Wyandotmemorial

$21.50 - $29.50/hr

The IT Support Technician position is part of the Information Technology Department and is a ... Experience with LAN, HIS, and web operations preferred. * Strong communication and customer service ...

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Web Tech Support information

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$27K

$43.5K

$66K

How much do web tech support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for web tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a web tech support specialist?

Web tech support specialists are professionals who assist users and organizations with issues related to websites, web applications, and online services. They diagnose and resolve technical problems, help with website functionality, troubleshoot connectivity issues, and guide users through technical processes. Their work ensures websites and web-based platforms run smoothly and efficiently, minimizing downtime and user frustration.

What are the key skills and qualifications needed to thrive as a web tech support specialist?

To thrive as a Web Tech Support specialist, you need a solid understanding of web technologies (such as HTML, CSS, JavaScript), troubleshooting skills, and familiarity with common operating systems, often backed by relevant IT certifications or technical diplomas. Experience with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to high user satisfaction and minimal web service disruptions.

What are some common challenges faced by web tech support professionals, and how can they be effectively managed?

Web Tech Support professionals often encounter challenges such as troubleshooting diverse browser compatibility issues, addressing website downtime, and managing urgent user requests. Staying up-to-date with evolving web technologies and maintaining clear communication with both technical and non-technical stakeholders is essential. Proactively documenting solutions and collaborating closely with web developers and IT teams can help streamline problem-solving and reduce response times. Embracing a customer-focused mindset and ongoing technical learning are key to excelling in this dynamic role.

What is the difference between Web Tech Support vs Network Support Specialist?

AspectWeb Tech SupportNetwork Support Specialist
Required CertificationsCompTIA A+, Web certifications (e.g., Microsoft, Cisco)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, client sitesData centers, server rooms, corporate networks
Industry UsageWeb hosting, IT services, e-commerceTelecommunications, enterprise IT, networking providers

Web Tech Support focuses on troubleshooting website issues, server configurations, and client software, often in help desk or remote settings. Network Support Specialists handle network infrastructure, including routers, switches, and security, primarily in enterprise environments. While both roles require technical certifications and involve IT support, Web Tech Support emphasizes web-related issues, whereas Network Support is centered on network infrastructure and connectivity.

What cities are hiring for Web Tech Support jobs?

Cities with the most Web Tech Support job openings:

What states have the most Web Tech Support jobs?

States with the most job openings for Web Tech Support jobs include:

What are popular job titles related to Web Tech Support jobs?

For Web Tech Support jobs, the most frequently searched job titles are:

IT Lead Support Tech - Brookline

Chestnut Hill, MA • On-site

ALITA CARE
See more jobs at ALITA CAREexternal

$70K - $95K/yr

Full-time

Re-posted 7 days ago

Job description

POSITION SUMMARY:
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support Manager and a contracted help desk team. This role includes support for: operating systems, software, infrastructure, cloud services, MDM and EHR system. Daily efforts will include managing & delegating installation, configuration, deployment, and issue resolution for all items mentioned above, plus project planning and project execution. Travel is required.
ESSENTIAL JOB FUNCTIONS:
Work to manage, delegate, and resolve escalated Tier 2 support tickets with minimal guidance
Coordinate with IT Support Services to ensure incident tickets are completed correctly, and in a timely manner
Display and maintain a high level of team customer service satisfaction
Proactively collaborate with 3rd party Support Desk Service to resolve outstanding, and ongoing, issues
Oversee the installation, configuration, and deployment of standard technology hardware & software
Coordinate equipment acquisition from vendors
Assist in MDM and cloud service administration.
Coordinate with IT Support Services to oversee shipping equipment to remote employees and campuses
Maintain and manage an asset inventory system
Control and maintain an inventory of spare parts and computer peripherals, ordering when needed
Document relevant hardware and software instructions as it relates to troubleshooting, hardware setups, and the end user experience
Assist with project planning and installation/configuration of new technology systems
Teach others 1-on-1 in a live environment, remotely, or in a group setting. This includes EHR support and training
Contribute to maintaining a knowledge base of support issues, adding/editing information when needed
Contribute to the creation of in-house documentation for existing and new staff alike
Assist in IT Infrastructure projects, when needed
Assist in IT Security projects and maintenance scans, when needed
Assist in Application Development projects, when needed
Assist IT Support Service Manager in administrative tasks, when needed
MINIMUM JOB QUALIFICATIONS:
5 years of experience working in IT Support, specifically an end user-facing, help desk environment
Experience as a team leader preferred
Experience managing Microsoft cloud services
Experience in MDM administration
Experience teaching others 1-on-1 or in a group setting
Advanced hardware and software comprehension, including Microsoft apps, RMM tools, Databases, and other local (or web-based) applications.
Strong ability to work independently & work collaboratively with contractors, peers, and management.

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