ZipRecruiter

Log In

1

Web Tech Support Jobs in Virginia (NOW HIRING)

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

... IT Support Techs are responsible for teaching and assisting customers with job-related and ... Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use * Email setup and use (web ...

Electrosoft

Web Designer

Arlington, VA

Experience supporting Agile development and content management processes. * Relevant certifications in Web Design, UX/UI Design, Accessibility, Adobe technologies, or related disciplines.

SSI

IT Support/Data Entry Tech

Manassas Park, VA

$15/hr

... IT Support Techs are responsible for teaching and assisting customers with job-related and ... Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use * Email setup and use (web ...

Electrosoft

Web Designer

Arlington, VA · On-site

Experience supporting Agile development and content management processes. * Relevant certifications in Web Design, UX/UI Design, Accessibility, Adobe technologies, or related disciplines. Electrosoft ...

Ask IT Consulting

Sr Web Developer

Mclean, VA · On-site

Demonstrated experience developing using Oracle technologies * Demonstrated experience developing ... Ability to support application deployment and compliance within operational environment Position ...

Ask IT Consulting

Sr Web Developer

Mclean, VA · On-site

Demonstrated experience developing using Oracle technologies * Demonstrated experience developing ... Ability to support application deployment and compliance within operational environment Position ...

Samsung

Web Developer

Herndon, VA · Remote

Will support secure mobile and IoT proof of concepts, pilots and projects. Candidates must have the ... technologies. Excellent analytical and problem-solving skills Excellent organizational skills ...

Samsung

Web Developer

Herndon, VA · On-site

Will support secure mobile and IoT proof of concepts, pilots and projects. Candidates must have the ... Java/J2EE technologies. • Excellent analytical and problem-solving skills • Excellent ...

next page

Showing results 1-20

All JobsWeb Tech Support JobsWeb Tech Support Jobs in Virginia

Web Tech Support information

What is a web tech support specialist?

Web tech support specialists are professionals who assist users and organizations with issues related to websites, web applications, and online services. They diagnose and resolve technical problems, help with website functionality, troubleshoot connectivity issues, and guide users through technical processes. Their work ensures websites and web-based platforms run smoothly and efficiently, minimizing downtime and user frustration.

What are the key skills and qualifications needed to thrive as a web tech support specialist?

To thrive as a Web Tech Support specialist, you need a solid understanding of web technologies (such as HTML, CSS, JavaScript), troubleshooting skills, and familiarity with common operating systems, often backed by relevant IT certifications or technical diplomas. Experience with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to high user satisfaction and minimal web service disruptions.

What are some common challenges faced by web tech support professionals, and how can they be effectively managed?

Web Tech Support professionals often encounter challenges such as troubleshooting diverse browser compatibility issues, addressing website downtime, and managing urgent user requests. Staying up-to-date with evolving web technologies and maintaining clear communication with both technical and non-technical stakeholders is essential. Proactively documenting solutions and collaborating closely with web developers and IT teams can help streamline problem-solving and reduce response times. Embracing a customer-focused mindset and ongoing technical learning are key to excelling in this dynamic role.

What is the difference between Web Tech Support vs Network Support Specialist?

AspectWeb Tech SupportNetwork Support Specialist
Required CertificationsCompTIA A+, Web certifications (e.g., Microsoft, Cisco)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, client sitesData centers, server rooms, corporate networks
Industry UsageWeb hosting, IT services, e-commerceTelecommunications, enterprise IT, networking providers

Web Tech Support focuses on troubleshooting website issues, server configurations, and client software, often in help desk or remote settings. Network Support Specialists handle network infrastructure, including routers, switches, and security, primarily in enterprise environments. While both roles require technical certifications and involve IT support, Web Tech Support emphasizes web-related issues, whereas Network Support is centered on network infrastructure and connectivity.

What cities in Virginia are hiring for Web Tech Support jobs?

Cities in Virginia with the most Web Tech Support job openings:

IT Support Technician / Junior Systems Administrator

Hampton, VA • On-site

Endurance IT Services
IT Services • 11 - 50 employees
Learn more about Endurance IT Servicesexternal

$17 - $20/hr

Full-time

Re-posted 15 days ago

Job description


Our client is seeking an IT Support Technician / Junior Systems Administrator to provide technical support, maintain IT infrastructure, and ensure seamless technology operations for end users. This role combines hands-on technical support with system administration responsibilities, making it ideal for professionals looking to grow their careers in IT.
The successful candidate will be customer-focused, detail-oriented, and capable of supporting hardware, software, network, and server environments while delivering exceptional service to users.
Key Responsibilities
  • Provide technical support for desktops, laptops, printers, software applications, and network connectivity issues.
  • Install, configure, troubleshoot, and maintain hardware and software systems.
  • Support Windows and Mac operating systems.
  • Create, modify, and manage user accounts in Active Directory.
  • Assist with Windows Server administration and system maintenance.
  • Troubleshoot network connectivity issues and escalate complex problems when necessary.
  • Manage and maintain printers, peripherals, and related equipment.
  • Respond to help desk requests and document resolutions.
  • Maintain accurate inventory and asset records.
  • Collaborate with IT team members on projects, upgrades, and technology initiatives.
  • Provide exceptional customer service to end users while meeting established service levels.
  • Assist with technology support during special events and organizational initiatives.
Qualifications
Required
  • Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
  • Experience providing desktop, help desk, or technical support.
  • Knowledge of Windows operating systems and PC hardware.
  • Basic understanding of networking concepts and troubleshooting.
  • Strong customer service, communication, and organizational skills.
  • Ability to work independently and as part of a team.
Preferred
  • Experience with Active Directory and Group Policy.
  • Windows Server administration experience.
  • Experience supporting Microsoft Office and Microsoft 365 environments.
  • Familiarity with printer management and network-attached devices.
  • Knowledge of scripting, automation, or basic web technologies.
  • Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or related certifications.
Ideal Candidate Background
Candidates with experience in the following roles are encouraged to apply:
  • IT Technician
  • Desktop Support Technician
  • Help Desk Technician
  • IT Support Specialist
  • Technical Support Specialist
  • Systems Administrator
  • Junior Systems Administrator
  • Network Support Technician
  • Computer Technician
  • Desktop Support Analyst
Skills
  • Active Directory
  • Windows Server
  • Microsoft 365
  • Desktop Support
  • Help Desk Support
  • Network Troubleshooting
  • Hardware & Software Support
  • Customer Service
  • System Administration
  • Technical Documentation
Why Apply?
  • Opportunity to grow into systems and network administration responsibilities.
  • Exposure to a wide range of enterprise technologies.
  • Collaborative and supportive team environment.
  • Stable full-time position with career advancement potential.

About Endurance IT Services
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
Some opportunities may not be exclusive and may evolve as we work with clients-but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

Apply