ZipRecruiter

Log In

1

Web Tech Support Jobs in Virginia (NOW HIRING)

The One 23 Group

Web Developer

Herndon, VA · On-site

Ability to support Tier II/III IT operations environments and participate in on-call operational ... PREFERRED: 1. Web Development: * Experience with HTML development for web-based interfaces and ...

The One 23 Group

Web Developer

Arlington, VA · On-site

The Web Developer role involves developing, maintaining, and enhancing web-based applications and ... supporting IT operations. Company : The One 23 Group provides innovative services that drive ...

C2 Technologies

Web Design Specialist

Arlington, VA · On-site

$50K - $100K/yr

Web Design Specialist C² Technologies seeks a Web Design Specialist to work with clients to ... At C 2 Technologies, we support our team with a comprehensive benefits package designed to enhance ...

C2 Technologies, Inc.

Web Design Specialist

Arlington, VA · On-site

$50K - $100K/yr

Web Design Specialist C² Technologies seeks a Web Design Specialist to work with clients to ... At C2 Technologies, we support our team with a comprehensive benefits package designed to enhance ...

Arete Technologies, Inc.

Web Developer

Richmond, VA

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... The ability to design a website that can support multiple daily backups to run either as a chron ...

KurzSolutions

Web Developer

Arlington, VA · On-site

... support the program's online presence. The role involves coordinating with the Social Media Manager, providing web development, and making technology recommendations to achieve program objectives.

previous page

Showing results 41-60

All JobsWeb Tech Support JobsWeb Tech Support Jobs in Virginia

Web Tech Support information

What is a web tech support specialist?

Web tech support specialists are professionals who assist users and organizations with issues related to websites, web applications, and online services. They diagnose and resolve technical problems, help with website functionality, troubleshoot connectivity issues, and guide users through technical processes. Their work ensures websites and web-based platforms run smoothly and efficiently, minimizing downtime and user frustration.

What are the key skills and qualifications needed to thrive as a web tech support specialist?

To thrive as a Web Tech Support specialist, you need a solid understanding of web technologies (such as HTML, CSS, JavaScript), troubleshooting skills, and familiarity with common operating systems, often backed by relevant IT certifications or technical diplomas. Experience with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to high user satisfaction and minimal web service disruptions.

What are some common challenges faced by web tech support professionals, and how can they be effectively managed?

Web Tech Support professionals often encounter challenges such as troubleshooting diverse browser compatibility issues, addressing website downtime, and managing urgent user requests. Staying up-to-date with evolving web technologies and maintaining clear communication with both technical and non-technical stakeholders is essential. Proactively documenting solutions and collaborating closely with web developers and IT teams can help streamline problem-solving and reduce response times. Embracing a customer-focused mindset and ongoing technical learning are key to excelling in this dynamic role.

What is the difference between Web Tech Support vs Network Support Specialist?

AspectWeb Tech SupportNetwork Support Specialist
Required CertificationsCompTIA A+, Web certifications (e.g., Microsoft, Cisco)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, client sitesData centers, server rooms, corporate networks
Industry UsageWeb hosting, IT services, e-commerceTelecommunications, enterprise IT, networking providers

Web Tech Support focuses on troubleshooting website issues, server configurations, and client software, often in help desk or remote settings. Network Support Specialists handle network infrastructure, including routers, switches, and security, primarily in enterprise environments. While both roles require technical certifications and involve IT support, Web Tech Support emphasizes web-related issues, whereas Network Support is centered on network infrastructure and connectivity.

What cities in Virginia are hiring for Web Tech Support jobs?

Cities in Virginia with the most Web Tech Support job openings:

Web Developer

Herndon, VA • On-site

The One 23 Group
See more jobs at The One 23 Groupexternal

Full-time

Re-posted 13 days ago

Job description

Description:

 At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative. 


Our expertise spans Enterprise IT, Mission IT and Cyber. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.


The Position
The Web Developer supports the contract by developing, maintaining, and enhancing web-based applications and interfaces used to monitor and report the operational status of Joint Staff Command and Control (C2) systems. The position supports the development and sustainment of web-based dashboards and monitoring interfaces used by the operational stakeholders.


This role contributes to the development, integration, and maintenance of monitoring tools and web interfaces supporting enterprise system management platforms. Responsibilities include designing and maintaining web applications, integrating monitoring tools into web-based dashboards, supporting application maintenance, and implementing software updates in accordance with configuration management and cybersecurity requirements.


The Web Developer works within a classified enterprise environment and collaborates with system administrators, network engineers, database administrators, and operations personnel to maintain reliable monitoring and reporting capabilities for global command and control systems


Responsibilities:

  • Develop, install, operate, and maintain web-based applications and interfaces supporting the Management Center monitoring tools. 
  • Support the development and maintenance of web-based monitoring dashboards used to display operational status of monitored sites and systems. 
  • Design, code, test, and maintain application components supporting enterprise monitoring tools used by contract operations teams.
  • Maintain web interfaces that integrate data from monitoring platforms and databases used to support enterprise monitoring capabilities.
  • Perform troubleshooting, debugging, and root cause analysis of application and software issues impacting monitoring capabilities.
  • Support application installation, configuration, and maintenance activities for monitoring tools operating within the GMC environment.
  • Maintain proper version control and configuration management of software applications and associated source code. 
  • Assist with implementing software updates, patches, and enhancements to maintain system availability and operational performance. 
  • Develop and maintain technical documentation supporting application installation, configuration, and operational procedures. 
  • Support testing and validation of application updates within test environments prior to deployment to production systems. 


Additional Information

  • Position is located on-site
  • DAY shift position
  • Ability to support Tier II/III IT operations environments and participate in on-call operational support when required
Requirements:
  • Active Top Secret security clearance with SCI eligibility; AND, 
  • Active Security+ Certification; AND,
  • Minimum 3 years of experience developing, testing, and implementing computer software applications or subsystems using modern programming languages and development tools. 
  • Experience translating design specifications into functional software code and supporting testing, debugging, and refinement of software applications. 
  • Experience supporting application maintenance, troubleshooting, and enhancement of existing software systems.

PREFERRED:

1. Web Development: 

  • Experience with HTML development for web-based interfaces and dashboards.
  • Experience with PHP programming for server-side web applications.
  • Experience with web design and development, including creating, modifying, developing, and maintaining web pages based on government requirements.

2. Application Development and Integration:

  • Experience developing web interfaces that integrate with enterprise monitoring platforms or backend data sources.
  • Experience troubleshooting and maintaining enterprise web applications.

3. Enterprise Operations Environment:

  • Experience supporting web applications in classified or mission-critical enterprise IT environments.
  • Familiarity with enterprise monitoring tools or operational dashboards supporting IT operations.



Equal opportunity employer, including disability/vets.