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Web Tech Support Jobs (NOW HIRING)

Vontavius Tech Support

Web Designer

Collierville, TN

Company Description Vontavius Tech Support is a premier creative agency that helps small to large ... Conceptualize and create intuitive, engaging, and brand-consistent web experiences * Continually ...

Columbia Technology Partners

Design, develop, test, maintain, and support web‑based applications and websites. * Gather and analyze customer requirements to determine effective web technology solutions. * Develop ...

INT Technologies

Web Support Technician

Colorado Springs, CO · On-site

$21.25 - $29/hr

Provide administrative support to CTO, IT Director, and staff. Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites. Assist ...

INT Technologies

Web Support Technician

Colorado Springs, CO · On-site

$21.25 - $29/hr

Additional Responsibilities: ¿ Provide administrative support to CTO, IT Director, and staff. ¿ Proactively research most effective and professional web methods and designs with regard to ...

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Respond to telephone calls, email, web based, and personnel requests for technical support. * Track ... Minimum Requirements IT Support Specialists must have a flexible schedule that includes the ability ...

School Administrative Unit 39

Technology Support

Amherst, NH · On-site

$22 - $30.25/hr

Intune), TCP/IP, File/Print Sharing, Switches, and Web based technologies. * Appropriate industry ... Support and repair of in-classroom technology and components (Smartboards/projectors/AV Equipment ...

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Web Tech Support information

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How much do web tech support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for web tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a web tech support specialist?

Web tech support specialists are professionals who assist users and organizations with issues related to websites, web applications, and online services. They diagnose and resolve technical problems, help with website functionality, troubleshoot connectivity issues, and guide users through technical processes. Their work ensures websites and web-based platforms run smoothly and efficiently, minimizing downtime and user frustration.

What are the key skills and qualifications needed to thrive as a web tech support specialist?

To thrive as a Web Tech Support specialist, you need a solid understanding of web technologies (such as HTML, CSS, JavaScript), troubleshooting skills, and familiarity with common operating systems, often backed by relevant IT certifications or technical diplomas. Experience with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to high user satisfaction and minimal web service disruptions.

What are some common challenges faced by web tech support professionals, and how can they be effectively managed?

Web Tech Support professionals often encounter challenges such as troubleshooting diverse browser compatibility issues, addressing website downtime, and managing urgent user requests. Staying up-to-date with evolving web technologies and maintaining clear communication with both technical and non-technical stakeholders is essential. Proactively documenting solutions and collaborating closely with web developers and IT teams can help streamline problem-solving and reduce response times. Embracing a customer-focused mindset and ongoing technical learning are key to excelling in this dynamic role.

What is the difference between Web Tech Support vs Network Support Specialist?

AspectWeb Tech SupportNetwork Support Specialist
Required CertificationsCompTIA A+, Web certifications (e.g., Microsoft, Cisco)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, client sitesData centers, server rooms, corporate networks
Industry UsageWeb hosting, IT services, e-commerceTelecommunications, enterprise IT, networking providers

Web Tech Support focuses on troubleshooting website issues, server configurations, and client software, often in help desk or remote settings. Network Support Specialists handle network infrastructure, including routers, switches, and security, primarily in enterprise environments. While both roles require technical certifications and involve IT support, Web Tech Support emphasizes web-related issues, whereas Network Support is centered on network infrastructure and connectivity.

What cities are hiring for Web Tech Support jobs?

Cities with the most Web Tech Support job openings:

What states have the most Web Tech Support jobs?

States with the most job openings for Web Tech Support jobs include:

What are popular job titles related to Web Tech Support jobs?

For Web Tech Support jobs, the most frequently searched job titles are:

Web Portal IT Support I

Sherman Oaks, CA • Remote

MedPOINT Management
Outpatient Health Care • 501 - 1,000 employees
Learn more about MedPOINT Managementexternal

$28 - $33/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Wellness resources
  • Company parties
  • Employee discounts
  • Opportunity for advancement
  • Savings bank
  • Training & development

About the Role:
Join MedPOINT Management as a Web Portal IT Support I, where you'll play a vital role in ensuring our web portal operates seamlessly. Be part of a dynamic team in Sherman Oaks, CA, dedicated to providing exceptional IT support and enhancing user experience.
About Us:
Founded over a decade ago, MedPOINT Management has established itself as a leader in healthcare IT solutions. Our commitment to innovation and customer satisfaction has earned us a loyal client base and a vibrant workplace culture that values teamwork and professional growth.
Responsibilities:
  • Provide first-level support for web portal issues, troubleshooting and resolving user inquiries.
  • Monitor system performance and ensure optimal functionality of web applications.
  • Assist in the development and implementation of user training materials.
  • Collaborate with cross-functional teams to enhance portal features and user experience.
  • Document support processes and create knowledge base articles for common issues.
  • Participate in regular system updates and maintenance activities.
  • Respond to user feedback and recommend improvements to the web portal.
  • Maintain a high level of customer service and professionalism in all interactions.
Requirements:
  • Associate's degree in IT, Computer Science, or related field preferred.
  • 1+ years of experience in IT support or customer service roles.
  • Strong understanding of web technologies and troubleshooting techniques.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Detail-oriented with strong problem-solving abilities.
  • Familiarity with ticketing systems and IT support tools.
  • Customer-oriented mindset with a passion for technology.

This is a remote position.