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Web Services Manager Jobs (NOW HIRING)

City of Charlotte

Web Services Manager

Charlotte, NC

$81K - $116K/yr

The Web Services Manager is primarily responsible formanaging the City of Charlotte'sweb services which develops and maintains all City of Charlotte web properties including charlottenc.gov, CNET ...

New

City of Greeley

Web Services Manager

Greeley, CO · On-site

$107K - $156K/yr

The Web Services Manager is an integral member of the IT Department and reports to the Director of IT, providing strategic, operational, and personnel leadership for the City's web function. This ...

Chess

Web Services Developer

San Jose, CA

$65K/yr

E06 Position Summary San Juan College is looking for a Web Services Developer to help build and ... Administer the content management system (CMS) including installing updates, implement new ...

ASM Research

Web Services Lead

This role oversees installation, configuration, and lifecycle management of web and application servers on Windows and Unix, ensuring secure, performance, and highly available services. The Web ...

Sonsoft Inc

Amazon Web Services

Seattle, WA · On-site

Experience in designing and implementing SOAP and REST web services using standard frameworks * At ... Level management will be a plus * Ability to work in team in diverse/ multiple stakeholder ...

ASM Research

Web Services Engineer Sr

Working closely with stakeholders, the web services engineer develops solutions such as workflows ... Implement and manage backup, recovery, and security controls for SharePoint content, including ...

KG Tiger

Web Services Support Engineer

Dallas, TX · On-site

Help manage the ever-growing information needs our clients * Serve as an advanced technical ... NET Enterprise Services (Serviced Components), System Transactions, ASP.NET Web Services ...

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How much do web services manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for web services manager in the United States is $90,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Web Services Manager, and why are they important?

To thrive as a Web Services Manager, you need a solid background in web development, project management, and IT systems, often supported by a degree in computer science or related fields. Familiarity with content management systems (CMS), website analytics tools, and web security protocols, along with certifications like PMP or ITIL, is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills and qualities are crucial for ensuring websites are reliable, secure, and aligned with organizational goals.

What does a Web Services Manager do?

A Web Services Manager oversees the design, development, and maintenance of an organization's web-based services and platforms. Their responsibilities typically include managing web projects, coordinating with IT and content teams, ensuring website functionality, performance, and security, and implementing web strategies that meet organizational goals. They also monitor analytics, troubleshoot technical issues, and stay updated on web technologies to enhance user experience.

How does a Web Services Manager typically collaborate with other departments to ensure website effectiveness?

A Web Services Manager regularly works cross-functionally with marketing, IT, and content teams to align website goals with broader organizational objectives. This collaboration often involves gathering requirements, prioritizing feature enhancements, and ensuring consistent branding and messaging across digital platforms. Effective communication and project management skills are essential, as the manager often coordinates feedback loops and facilitates updates to keep the website current and user-friendly. By fostering strong interdepartmental relationships, a Web Services Manager helps ensure the website meets both user needs and business goals.
More about Web Services Manager jobs
What cities are hiring for Web Services Manager jobs? Cities with the most Web Services Manager job openings:
What states have the most Web Services Manager jobs? States with the most job openings for Web Services Manager jobs include:
Web Services Manager jobs near you
Infographic showing various Web Services Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $90,951 per year, or $43.7 per hour.
Web Services Manager

Web Services Manager

City of Charlotte

Charlotte, NC

$81K - $116K/yr

Full-time

Posted 2 days ago

New

City Of Charlotte (North Carolina) rating

9.0

Company rating: 9.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

60th of 675 rated public administrative organizations

Job description

Date Opened: Tuesday, July 07, 2026 12:00 AMClose Date: Friday, July 24, 2026 12:00 AMDepartment: Charlotte Communications DepartmentSalary: $81,226.00 - $116,762.9 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

  • Attracting and retaining a skilled and diverse workforce

  • Valuing teamwork, openness, accountability, productivity, and employee development

  • Providing all customers with courteous, responsive, accessible, and seamless quality services

  • Taking initiative to identify, analyze, and solve problems

  • Collaborating with stakeholders to make informed decisions

SUMMARY

** ALL APPLICANTS MUST SUBMIT A PORTFOLIO WITH APPLICATION
The Web Services Manager reports to Assistant Director of Content Strategy in the Charlotte Communication and Marketing Department and is an integral part of executing the department's content strategy and adhering to city-wide principles. The Web Services Manager is primarily responsible formanaging the City of Charlotte'sweb services which develops and maintains all City of Charlotte web properties including charlottenc.gov, CNET (employee intranet) and other city-owned web properties. A majorcomponentof this ismanaging various web platforms used throughout city departments, leading strategic planning, creation and maintenance of governance framework for all city web content while positioning the web services team as experts in web content, production and delivery.Additionalroles and responsibilities include:

** ALL APPLICANTS MUST SUBMIT A PORTFOLIO WITH APPLICATION

Major Duties &Responsibilities

  • Establish and maintaincity-wideweb governancefor both public sites and internal intranet includingdigital standards, information architecture, navigation and content publishing processes to ensure consistent, user-centered digital experiences.

  • Collaborate withCharlotte Communication and Marketingleadership, departmentliaisons, creative services (graphic design),ITand other stakeholders to develop and deliver digital solutions that supportcity-wide principles,priorities and brand guidelines.

  • Oversee the design, development, implementation and maintenance of websites, web applications and enterprise content management systems.

  • Supervise, mentor and develop the Web Services team by managing priorities, workloads, performance and professional development.

  • Workwith city accessibility staff to ensure compliance with WCAG, ADA, Section 508 and City branding standards through ongoing quality assurance, accessibility reviews and governance practices.

  • Monitorand report outwebsite analytics, user behavior and performance metrics to evaluate effectiveness, identify opportunities for improvement and support strategic decision-making.

  • Research, evaluate and implement emerging technologies, digital best practices and innovative solutions to enhance the City's digital services and customer experience.

  • Manage multiple enterprise web initiatives simultaneously while coordinating internal teams, vendors and external partners to ensure successful project delivery.

Knowledges, Skills and Abilities

  • Advanced knowledge ofenterprise-levelcontentmanagementsystems (CMS),such asGranicus OpenCities, Microsoft SharePoint Online and Drupal

  • Expertiseinvisualstudiocode or comparable development environments,HTML5, CSS3, JavaScript and responsive web frameworks and technologiesand user interface (UI) and user experience (UX) design tools, including Figma and Adobe Creative Cloud

  • Experience inwebsite analytics and reporting platforms, including Google Analytics, Google Search Console and SEMrush, to help guide improvements and strategic-decision making

  • KnowledgeofWCAG, ADA and Section 508accessibility requirements as well as experience in using accessibility testing and quality assurance tools,suchAcquia Optimize or equivalent platforms

  • Ability to manage multiple complex projects and competing priorities in a fast-paced, deadline-driven environmentwhile utilizing project management platforms, including JiraandMonday.com

  • Demonstrate strong leadership, communication, facilitation and organizational skills with the ability to build consensus among diverse stakeholders.

  • Demonstrate ability to lead enterprise web strategy, digital governance and user experience initiatives.

  • Ability to troubleshoot technical issues to improve website performance, load speed, usability and responsiveness.

  • Ability to collaborate effectively with executiveand departmentleadership, IT, Communications and external vendors

  • Strong problem-solving, strategic planning and critical thinking skills.

  • Experience increating and implementing processes, budgets, projecttimelinesand SAAS tools.

  • Ability to communicate complex technical concepts to technical and non-technical audiences.

  • Commitment to innovation, continuous improvement and delivering exceptional digital experiences for residents and City employees.

Preferred Qualifications

  • Bachelor's degree in computer science, Information Technology, User Experience, Web Design or a related field

  • Sevenyearsof experience in web services, digital experience, content management or a related field

  • 2-4 years of management experience

  • Professional certifications in User Experience (UX), accessibility, project management (PMP, Scrum), Google Analytics, SEOor related disciplines.

CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.

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