Web Operations Manager Jobs in Savage, MN (NOW HIRING)

The Second Judicial District is accepting applications for a full-time Court Operations Associate who will work onsite in the Jury Office at the Ramsey County Courthouse, 15 W. Kellogg Blvd, St. Paul, MN. This position involves advanced clerical and administrative work related to all aspects of Jury Operations and Administrative Services. 

Work may involve performing a variety of advanced clerical functions which require the application of independent judgment and the interpretation of jury office policies and procedures, court rules, and statutes. The successful candidate must possess excellent public speaking skills and be able to conduct jury orientation for large groups of citizens summoned for jury duty weekly. Work involves frequent interactions with jurors, law clerks, and judges. 

This position requires a considerable amount of data entry and the ability to multi-task in a fast-paced environment. Advice and assistance will normally be provided as needed by the Judicial Calendar Coordinator/Jury Commissioner or Court Operations Manager, but most functions will be performed with minimal supervision. Interviews will be conducted in person the week of August 17. 

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more.

Responsibilities

The following are examples of major job duties expected of this position.

• Perform varied court clerical work involved in case processing both manually and using the jury information system, MNCIS, and other related computer systems.
• Performs a high volume of telephone and in person customer service. 
• Conduct jury orientation.
• Update jurors as to case/trial status.
• Determine juror qualifications.
• Grant/deny excusal requests and respond to juror correspondence. 
• Create juror reports for judicial officers and manage juror call-in system.
• Update and maintain records for juror payments and assist with juror summoning.
• Perform courtroom assignment and calendaring duties.
• Process incoming and outgoing mail.
• Update web pages. 
   

Knowledge, Skills, and Abilities

• Knowledge of modern office practices and procedures.
• Knowledge of and ability to use computers and related technology.
• Ability to make decisions in accordance with laws, regulations, and departmental policies and procedures. 
• Ability and willingness to work in a high-volume, detailed, and fast-paced work environment.
• Ability to take direction well and maintain a professional and positive attitude through challenging circumstances. 
• Ability to manage competing demands simultaneously. 
• Ability to express ideas concisely and clearly, both orally and in writing, as well as understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with co-workers, justice partners, customers, judicial officers, and others.
• Ability to adapt to changing procedures.
• Very good computer skills.
• Interest in and adaptability to new technology including electronic filing, electronic document management, Microsoft Office, and MNCIS.

Minimum Qualifications

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, please consider applying.

• Graduation from an approved high school or vocational school.
• At least 6 months of customer service experience.
• Ability to speak in front of groups of people.
• Demonstrated interpersonal skills and ability to work respectfully with people from diverse backgrounds, including customers and co-workers.
• Demonstrated ability to learn new computer programs and technology.
• Demonstrated dependability with excellent attendance and punctuality in past positions.
• Excellent verbal and written communication skills. 
• Successful candidate will be required to pass a criminal background check.

Physical Demands

Work is essentially sedentary with occasional walking, standing, bending, and carrying items up to 25 pounds. Some assignments may require periods of extended sitting, standing, or computer use.

Rate of Pay

The expected hiring range for this position for external candidates starts at $22.50/hour based on qualifications and experience.

Instructions to Apply:

This AFSCME-represented position is posted for bidding and internal/external application simultaneously and will be filled in accordance with the AFSCME contract.  

All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.

ABOUT US

Why Work for Us?

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth. 

Employee Benefits

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrator's Office. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment Opportunity

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 2ndHR@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.

Internal Applicants

If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.

Questions:

Please contact Human Resources at 2nddistrictHR@courts.state.mn.us with questions regarding this position.