Web Operations Manager Jobs in Almena, WI (NOW HIRING)

Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid for on the job

We are seeking a Field Project Manager who will lead all phases of fiber deployment projects, ensuring seamless coordination between field teams, customers, and internal stakeholders to meet deadlines and quality standards. This role is responsible for driving operational excellence in the field, managing day-to-day activities, and resolving issues to keep projects on track. The Field PM will collaborate closely with leadership to define strategic objectives and deliver on performance goals for the Fiber Services division.

Responsibilities

• Coordination with Senior Operations Manager to ensure adequate resources (staffing, equipment, and vehicles) are available to meet the needs of customers.
• Coordination with customers to determine overall project scope and ensure that expected timelines are met.
• Assess incoming fiber projects to outline detailed work plan and determine necessary resources (labor, materials, and equipment).
• Maintain and monitor project schedule including work assignment to CCI Foreman, Fiber Splicers, and Subcontractors to ensure timely completion.
• Coordination with CCI Foreman, Fiber Splicers, and Subcontractors to ensure understanding of assigned tasks and related deadlines.
• Provide regular updates regarding project status, timelines, and other key metrics of projects to both customers and management team.
• Provide general facilitation and oversight of Subcontractors.
• Provide QC support for customer deliverables.
• Perform other related duties as assigned by management.

Qualifications

• Bachelor’s degree in Construction Technology or similar field of study preferred.
• 3+ years’ technical experience in OSP Fiber Splicing, Design, or Field Construction Coordination.
• Advanced understanding of fiber design with the ability to interpret fiber documentation.
• Experience with Microsoft Office Suite, SharePoint, Project Management Software, and various web-based software.
• Professional communication, demonstrated through exceptional written and verbal abilities.
• The ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Ability to take initiative, make decisions and handle various tasks simultaneously while working efficiently, effectively, and independently or with minimal supervision.
• Well-organized with an ability to work confidently in a high-pressure/high-energy environment.
• Must be able to handle customer issues and concerns effectively and promptly.
• Must be willing to learn new product lines and technologies to serve departmental needs and goals.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.

Shift is Monday-Friday between the hours of 7:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required.

Additional Information:

• Regular field visits or off-site meetings with both CCI staff and customers.
• Approximately 25-50% travel is required, which may include an occasional overnight stay.
• Must have a valid driver’s license and a good driving record.
• Mileage Reimbursement.

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