Web Operations Manager Jobs in Pennsylvania (NOW HIRING)

Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Technology Engineer Sr within PNC's C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX.
Position Summary
We are seeking an experienced Technology Engineer Sr to design, implement, automate, and support enterprise-scale infrastructure and application platforms. This role will be responsible for driving automation, improving platform reliability, enabling continuous delivery practices, strengthening security posture, and supporting development teams throughout the software delivery lifecycle. You'll be working primarily in the non-production space alongside a large team of multiple development crews, however, there is an expectation that you will work on off-hour production releases and support as needed.
The ideal candidate combines strong infrastructure expertise with software engineering practices and has deep experience in Linux, Web/Application servers, CI/CD pipelines, containerized workloads, observability, and operational excellence.
Key Responsibilities
Platform Engineering & Infrastructure
• Design, build, and maintain highly available, scalable, and secure infrastructure platforms.
• Manage Linux-based server environments and containerized applications.
• Implement infrastructure/Configuration as code (IaC/CaC) using Ansible
• Perform platform upgrades, patching, certificate management, and lifecycle maintenance activities.
CI/CD & Automation
• Leverage and troubleshoot automated build, deployment, and release pipelines.
• Automate repetitive operational tasks to improve efficiency and reduce human error.
• Collaborate with development teams to streamline software delivery and deployment processes.
Reliability & Operations
• Monitor application and infrastructure health using observability and APM tooling like Dynatrace
• Perform log analysis using tooling such as logscale and Elasticsearch.
• Improve system resiliency, performance, and scalability.
• Troubleshoot application and infrastructure issues mainly in the non-production environment ( RND/UAT/QA )
Security & Compliance
• Manage vulnerability remediation for infrastructure and application components.
• Ensure compliance with PNC security standards and regulatory requirements.
• Support identity management, secrets management, and certificate lifecycle management.
Release & Change Management
• Coordinate release activities across multiple applications focused primarily on non-production with periodic production releases.
• Support deployment planning, rollback strategies, and change control processes.
• Collaborate with development, quality engineering, infrastructure, security, and architecture teams.
Technical Leadership
• Mentor junior engineers and promote team and PNC best practices.
• Establish, document and enforce team standards, operational procedures, and automation frameworks.
• Drive continuous improvement initiatives and technology modernization efforts.
• Evaluate emerging technologies and recommend solutions to improve reliability and delivery velocity.
Qualifications -
• Strong experience with Linux administration and scripting (Bash, Python, or similar).
• Strong experience with Tomcat application and Apache web servers.
• Experience with CI/CD platforms such as Jenkins, GitHub Actions, or similar.
• Experience with messaging/streaming technologies such as IBM MQ and Confluent Kafka
• Experience with database technology such as Oracle, MySQL and MongoDB
• Experience with container technologies including Docker and Kubernetes/OpenShift.
• Experience with automation tooling such as Ansible.
• Experience with Redis cache.
• Experience with Git-based source control and branching strategies.
• Understanding of networking, DNS, load balancing, SSL/TLS, and security concepts.
• Familiar with development frameworks especially Java and Angular ( not a developer level of knowledge )
• Understanding the usage of key/certificate management.
• Experience with observability tools such as Dynatrace, Logscale, Elastic, Splunk, or similar.
• Experience troubleshooting complex multi-tiered application issues.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• Consults junior staff regarding complex issues and best practices.
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Competitive Advantages, Customer Solutions, Design, DevOps, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge
Competencies
Application Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.