Web Analytics Manager Jobs in Madison, WI (NOW HIRING)

Sub-Zero, Wolf, and Cove, the leading manufacturer of luxury kitchen appliances, is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability.
This role will support IT teams by providing knowledge and administration specific to our Web-based platforms such as Adobe Experience Cloud. This includes performing configuration, platform governance, and environment-level administration across multiple digital systems.
Candidates will work closely with cross-functional technical teams to enhance, administer, and optimize our Web-based platforms, including those within the Adobe ecosystem, and ensuring our digital platform remains stable, scalable, and aligned to business needs.
Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. 

Primary Responsibilities 

This position requires strong analytical capabilities, attention to detail, and a solid understanding of both business needs and technical application behavior. The Application Analyst supports Adobe Experience Manager (AEM) and additional Web-supported applications through configuration, environment oversight, and process improvements. 
They will collaborate with development teams, content authors, and business stakeholders to ensure stable, performant, and well-governed digital platforms. This includes the administration aspects of deployments, managing access, maintaining workflows, and assisting with troubleshooting across multiple applications. 
Because this position interacts with both technical personnel and business managers, strong interpersonal and communication skills are essential. 

This role will be involved in providing: 

• Administration and configuration of Web environments, including user management, permissions, workflows, tagging, and content governance 

• Configuration-based support across the full suite of applications owned by the Web team and adjacent teams within IT 

• Day-to-day management and configuration within Adobe Experience Cloud and related applications  

• Collaboration with development teams to support administrative aspects of deployments and environment refreshes 

• User and permission management across Web platforms, ensuring proper access and governance 

• Monitoring system health, performance, and logs, while identifying areas for optimization 

• Troubleshooting workflow problems, integrations, and system errors 

• Coordination with enterprise partners on tickets, escalations, and platform upgrades 

• Documentation of processes, environment configurations, and technical standards 

• Administrative support for enterprise initiatives that involve integrations, APIs, and third-party services 

• Assistance with establishing best practices for tagging, assets, content workflows, and content lifecycle management 

We value our employees by providing:

• Competitive compensation based on skills
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• On-site UW Health clinic, fitness center, and walking paths
• Education assistance and internal training programs
• Electric vehicle charging
• Maternity & paternity leave
• Interested in learning more on our robust benefits package we offer? Click here!

This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration.  All drug testing will be conducted in accordance with federal and state laws.