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Web Admin Jobs in Indiana (NOW HIRING)

Administrator, Office

Edinburgh, IN · On-site

$17.25 - $23.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... Strong working knowledge of various computer software such as Microsoft Office, Salesforce, and Web ...

Administrator, Office

Edinburgh, IN · On-site

$17.25 - $23.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... Strong working knowledge of various computer software such as Microsoft Office, Salesforce, and Web ...

Test Center Administrator (FT)

Merrillville, IN · On-site

$13 - $15.75/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... web browsing) PHYSICAL JOB REQUIREMENTS * Must be able to bend, stoop, and lift up to 40 pounds

Test Center Administrator (FT)

Merrillville, IN · On-site

$13 - $15.75/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... web browsing) PHYSICAL JOB REQUIREMENTS * Must be able to bend, stoop, and lift up to 40 pounds

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... web browsing) PHYSICAL JOB REQUIREMENTS * Must be able to bend, stoop, and lift up to 40 pounds

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... web browsing) PHYSICAL JOB REQUIREMENTS * Must be able to bend, stoop, and lift up to 40 pounds

Test Center Administrator (PT)

Indianapolis, IN · On-site

$12.75 - $15.25/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... web browsing) PHYSICAL JOB REQUIREMENTS * Must be able to bend, stoop, and lift up to 40 pounds

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Web Admin information

See Indiana salary details

$29.5K

$75.4K

$128.9K

How much do web admin jobs pay per year?

As of Jul 15, 2026, the average yearly pay for web admin in Indiana is $75,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $95,200.00 per year, depending on experience, location, and employer.

Can I become a sysadmin without a degree?

Web administrators and system administrators often do not require a formal degree if they have strong technical skills, experience, and certifications such as CompTIA Linux+ or Cisco CCNA. Practical knowledge of operating systems, networking, and security is essential, and many professionals learn through self-study, online courses, or hands-on experience instead of traditional education.

How much does a website admin make?

Web administrators typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and the complexity of the websites they manage. Salaries can vary based on skills such as content management systems, security, and server management, as well as certifications like CompTIA or Cisco. Entry-level positions may start lower, while experienced admins or those working for large organizations can earn higher wages.

How to become a web admin?

To become a web admin, you typically need a strong understanding of web technologies such as HTML, CSS, and server management, along with experience in website maintenance and security. Earning relevant certifications like CompTIA Server+ or Cisco CCNA can enhance your qualifications. Gaining hands-on experience through internships or entry-level IT roles is also important for developing the necessary skills.

How does a Web Admin typically collaborate with other departments to ensure website functionality and content accuracy?

Web Admins frequently work closely with teams such as marketing, IT, and content creators to maintain up-to-date and accurate website content. They coordinate with designers and developers to implement new features and troubleshoot issues, while also assisting marketing teams with campaign launches and analytics. This cross-functional collaboration ensures that the website aligns with business goals, stays secure, and provides a seamless user experience. Regular meetings and clear communication are essential for a Web Admin to effectively manage updates and resolve any technical challenges.

What does a web administrator do?

A web administrator manages and maintains websites, ensuring they run smoothly, securely, and efficiently. They handle tasks such as server management, website updates, security protocols, and troubleshooting, often using tools like content management systems and monitoring software.

What are the key skills and qualifications needed to thrive as a Web Admin, and why are they important?

To thrive as a Web Admin, you need a solid understanding of web technologies, server management, and networking concepts, often supported by a degree in computer science or relevant certifications. Familiarity with content management systems (CMS), server operating systems, and web security tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set exceptional Web Admins apart. These skills are vital to ensure website reliability, security, and optimal user experience.

What are Web Admins?

Web Admins, or Web Administrators, are professionals responsible for managing and maintaining websites and web servers. Their duties include ensuring website functionality, updating content, monitoring performance, troubleshooting technical issues, and implementing security measures. They often work closely with developers and content creators to keep websites running smoothly and securely. Web Admins play a crucial role in ensuring a positive user experience and protecting online assets from cyber threats.
What are popular job titles related to Web Admin jobs in Indiana? For Web Admin jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Web Admin jobs? Cities in Indiana with the most Web Admin job openings:
Infographic showing various Web Admin job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,384 per year, or $36.2 per hour.
User Experience Channel Administrator

User Experience Channel Administrator

Citizens Energy Group

Indianapolis, IN • Hybrid

$76K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Citizens Energy Group rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Overview

We have an exciting opportunity for a User Experience Channel Administrator to join our team! 

The User Experience Channel Administrator is responsible for omni-channel delivery of Citizens Energy Group's customer-facing digital engagement strategy - ensuring a seamless experience across all traditional and digital channels. This individual plays an integral part in executing efforts designed to promote our customer-first culture via phone, chat, text, and email. The successful candidate will deliver continuous improvement through our telephony solution by optimizing the system's natural language processing, intent recognition, and contact routing capabilities. In addition to managing third-party technical resources, the incumbent will serve as the point of contact for user administration and functional support within the organization.

Citizens Energy Group offers competitive salary and benefits including: Health, Dental & Vision Defined Benefit Pension Plan 401(k) Retirement Plan with company match Short Term Incentive Pay (STIP) Plan  Health Savings Account (HSA) with company contribution Wellness Program Adoption and tuition assistance Employee Credit Union PTO and Paid Holidays Flexible Hybrid Work Schedule

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career! Minimum Salary: $76,700 (Grade 9)

Responsibilities

Platform Administration

  • Administer and maintain the telephony platform, including IVR and agent desktop configurations.
  • Manage user accounts, roles, permissions, and security settings.
  • Configure call flows, campaigns, skills, and routing strategies.
  • Monitor system health and performance, ensuring high availability.

Contact Center Operations Support

  • Partner with operations teams to support contact center activities.
  • Troubleshoot call routing issues, agent connectivity, and platform errors.
  • Optimize workflows to improve efficiency, service levels, and customer experience.
  • Assist with workforce optimization and campaign management.

Integrations and Technical Support

  • Support integrations with other customer-facing solutions (e.g., HubSpot).
  • Work with APIs, web services, and third-party tools to enhance system capabilities.
  • Collaborate with IT teams to ensure network, telephony, and security alignment.

Continuous Improvement

  • Identify opportunities to automate processes and enhance system capabilities.
  • Stay current on product updates, releases, and best practices.
  • Recommend and implement system enhancements.

Reporting and Analytics

  • Develop and maintain reports, dashboards, and KPIs using reporting tools.
  • Analyze call center metrics (AHT, SLA, abandonment rates, etc.) and recommend improvements.
  • Support business stakeholders with data insights and performance trends.

Miscellaneous

  • Perform other duties as assigned. 
Qualifications
  • Bachelor's Degree in Business, Marketing, Digital Technology, Communications or related field required.
  • Proven experience in digital platform administration or a similar role.
  • Strong technical aptitude with the ability to quickly learn and understand new systems.
  • Excellent interpersonal, communication, and presentation skills.
  • Creative thinking and the ability to generate innovative ideas for digital engagement.
  • Ability to work independently and collaboratively.

Preferred Skills/Qualifications                               

  • Experience with AI-driven customer experience and contact center platforms such as Five9 and Genesys.

Posting Deadline: Open Until Filled 

Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Employment Type: FULL_TIME

What Citizens Energy Group employees say

Pay

Hours and flexibility

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