Warehouse Operations Manager Jobs in Sumner, WA (NOW HIRING)

Warehouse Manager

Looking for a driven, organized leader to own inventory, improve systems, grow parts performance, and lead a high-accountability team.

JOB SUMMARY

DSL Northwest Inc. is seeking a highly organized and motivated Warehouse Manager to oversee our parts department and ensure efficient operations. This role owns department KPIs, parts sales, and full inventory management including warehouse stock, technician truck inventory and replenishment, inventory turns, and inbound/outbound LTL and FTL freight while training and developing parts staff to maintain high standards of performance and productivity.

KEY RESPONSIBILITIES

1. Parts Department KPIs

Monitor key performance indicators (KPIs) for the parts department to ensure targets are met, including inventory accuracy, inventory turns, fill rate, and shipping on-time performance.

Analyze performance data and implement strategies to improve efficiency and productivity.

Regularly report on KPI achievements and areas for improvement to the Director of Operations.

2. Parts Sales

Develop and implement effective sales strategies to drive parts sales and reduce zero-sales / dead stock.

Maintain strong relationships with customers to ensure repeat business and customer satisfaction.

Collaborate with the sales and service teams to identify new sales opportunities and market trends.

3. Parts Inventory Management

Oversee the management of parts inventory in both the warehouse and technician trucks.

Own the truck stock program across the fleet: standard stock lists, replenishment cadence, and van-to-warehouse reconciliation to support first-time-fix rates.

Ensure accurate tracking of inventory levels and timely replenishment of stock across all warehouse locations, including reorder points and transfer suggestions between branches.

Implement inventory control procedures to minimize losses, drive inventory turns toward company targets, and optimize stock levels.

4. Inventory Analyst

Analyze inventory data to identify trends, calculate inventory turns, and forecast demand.

Use data analysis to make informed decisions about stock levels and ordering.

Prepare regular reports on inventory status, turns performance, and recommendations for improvement.

5. Warehouse Operations

Manage all aspects of warehouse operations, including receiving, storing, and distributing parts.

Coordinate and manage inbound LTL and FTL shipments from vendors and manufacturers, including scheduling, receiving, and discrepancy resolution.

Coordinate and manage outbound LTL and FTL shipments between DSL-NW branches and to customers, ensuring accurate documentation and on-time delivery.

Manage carrier relationships and freight costs; identify opportunities to consolidate shipments and reduce freight spend.

Maintain a clean, organized, and safe warehouse environment across all locations.

Ensure compliance with health and safety regulations.

6. Stock Inventory Ordering

Coordinate and manage the ordering of stock inventory to ensure availability.

Work with suppliers to negotiate terms and ensure timely delivery of parts.

Monitor stock levels and adjust orders to prevent shortages or overstocking.

7. Parts Staff Training

Train and develop parts staff to enhance their skills, knowledge, and performance.

Foster a collaborative and productive work environment through effective team management.

Conduct regular training sessions and performance evaluations.

QUALIFICATIONS

Proven experience in warehouse management or a similar role.

Strong knowledge of inventory management, inventory turns, and sales strategies.

Experience coordinating LTL/FTL freight with carriers and 3PLs.

Excellent organizational and leadership skills.

Ability to analyze data and make informed decisions.

Effective communication and interpersonal skills.

Proficiency in inventory management software (Microsoft Business Central experience a plus) and Microsoft Office Suite.

BENEFITS

Competitive salary

Health and dental insurance

Paid time off

Opportunities for professional development