Warehouse Operations Manager Jobs in Springfield, MA

We're Hiring: Warehouse Manager
Location: South Deerfield, MA
Company: Pelican Products

Who We Are 

At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. 

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission. 

At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. 

What You'll Do: 

You’ll have ownership of daily warehouse performance, from receiving and put-away through outbound shipping. You’ll lead the team, improve material flow, maintain inventory integrity, and ensure the warehouse is operating safely and efficiently.

• Lead day-to-day warehouse operations across receiving, put-away, inventory movement, picking, packing, fulfillment, and outbound shipping.
• Manage a high-volume outbound operation supporting both domestic and international shipments.
• Develop, coach, and lead warehouse employees while establishing clear performance expectations and accountability.
• Manage inventory integrity and improve inventory control procedures to maintain accurate and efficient material flow.
• Improve the movement of raw materials throughout the warehouse and into manufacturing operations.
• Manage the flow of finished goods from assembly through staging, load building, and outbound shipment.
• Oversee outbound load building and establish safe, consistent load-building standards.
• Monitor shipping floor performance and drive improvements in efficiency and on-time shipment execution.
• Develop, implement, and continuously improve Standard Operating Procedures for inbound and outbound warehouse operations.
• Optimize warehouse layout, space utilization, staging areas, and material flow to improve productivity.
• Develop and monitor warehouse performance metrics, including cost, productivity, velocity, and on-time performance.
• Lead Lean and continuous improvement initiatives focused on eliminating waste, improving workflow, and increasing operational efficiency.
• Manage relationships with 3PL providers, vendors, transportation partners, and other external business partners.
• Manage the sourcing and use of packing materials and capital equipment supporting receiving and outbound operations.
• Partner with Manufacturing, Supply Chain, Customer Service, and other teams to resolve operational challenges and support customer requirements.
• Maintain a safe and organized warehouse by establishing and enforcing safety standards, procedures, and regulatory requirements.
• Support hiring, training, performance management, coaching, employee development, and disciplinary processes for the warehouse team.

What We’re Looking For

• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field preferred.
• 5–7 years of experience in warehouse, distribution, logistics, or supply chain operations.
• At least 3 years of experience in supply chain performance management, warehousing, and/or managing 3PL relationships.
• Proven experience leading warehouse employees and delivering measurable operational results.
• Strong understanding of inbound receiving, inventory control, put-away, picking, packing, fulfillment, and outbound shipping.
• Experience managing high-volume warehouse or distribution operations.
• Advanced experience working with ERP systems; SAP experience is strongly preferred.
• Experience applying Lean manufacturing and logistics principles to improve warehouse operations.
• Strong coaching, team-building, facilitation, and leadership skills.
• Experience developing and monitoring warehouse KPIs and using performance data to drive improvement.
• Proficiency with Microsoft Excel, Word, MS Project, and related business applications.
• Ability to travel domestically and internationally as business needs require.

What’s In It For You: 

Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. 

• Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities

• 401k plan – with immediate match  

• Great Benefits – several options including Pet insurance for our animal lovers. 
• Health Savings Account Contribution

• Wellness Discount Program 

• Global Mental Wellness Program 
• Quarterly Employee Celebration Days
• Peer to Peer Recognition Program
• Service Recognition Program

• Amazing employee discount program on Pelican Products, Pelican branded apparel and gear 

• Employee referral program – get paid to work with your trusted network.  
• Beautiful New England location 

• Onsite Gym

• Established reputable brand offering premium products – you’ll be proud to represent Pelican! 

• And more…  

ITAR Compliance Notice:
This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR §120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.