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Warehouse Operations Coordinator Jobs in Normal, IL

Shipping & Receiving Coordinator

El Paso, IL

$17.75 - $22.50/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

Shipping & Receiving Coordinator

Lexington, IL · On-site

$17.25 - $22/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

Shipping & Receiving Coordinator

Chenoa, IL · On-site

$17 - $21.50/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

Shipping & Receiving Coordinator

Morton, IL · On-site

$17 - $21.75/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

Shipping & Receiving Coordinator

Atlanta, IL · On-site

$17.75 - $22.25/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

Shipping & Receiving Coordinator

Normal, IL

$17.50 - $22.25/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

Shipping & Receiving Coordinator

Heyworth, IL · On-site

$17.25 - $21.75/hr

... operations What We're Looking For * At least 2 years of shipping experience in a warehouse or ... Experience scheduling loads, working with carriers, or coordinating freight * Clear communication ...

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Material Coordinator

Chenoa, IL · On-site

$20 - $30/hr

Skills * Knowledge of warehouse/yard operations and inventory control. * Ability to safely operate forklifts and other heavy equipment. * Basic computer skills for inventory tracking. * Good ...

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Warehouse Operations Coordinator information

See Normal, IL salary details

$13

$24

$37

How much do warehouse operations coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for warehouse operations coordinator in Normal, IL is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $27.26 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a warehouse operations coordinator, and how are they addressed?

Warehouse Operations Coordinators often face challenges such as managing fluctuating inventory levels, coordinating shipments under tight deadlines, and ensuring team members follow safety protocols. Addressing these challenges involves strong organizational skills, effective communication with cross-functional teams, and the ability to quickly adapt to changing priorities. Many coordinators utilize inventory management systems and regular team meetings to streamline processes and resolve issues promptly. Continuous training and a proactive approach to problem-solving are also key to overcoming common obstacles in this role.

What are the key skills and qualifications needed to thrive as a warehouse operations coordinator?

To thrive as a Warehouse Operations Coordinator, you need strong organizational skills, inventory management experience, and a background in logistics or supply chain, often supported by a relevant associate’s or bachelor’s degree. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent communication, problem-solving skills, and attention to detail help you effectively coordinate teams and processes. These abilities ensure efficient warehouse operations, accurate order fulfillment, and a safe, productive work environment.

What is the difference between Warehouse Operations Coordinator vs Warehouse Supervisor?

AspectWarehouse Operations CoordinatorWarehouse Supervisor
ResponsibilitiesCoordinates daily warehouse activities, manages inventory, and supports logistics operationsOversees warehouse staff, manages workflow, and ensures safety and efficiency
Required CredentialsTypically high school diploma or equivalent; certifications in logistics or supply chain are a plusHigh school diploma; experience in warehouse operations; supervisory certifications beneficial
Work EnvironmentOffice and warehouse settings, focusing on coordination and communicationPrimarily on the warehouse floor supervising staff and operations
Employer UsageUsed by companies to describe roles focused on coordination and supportUsed for roles with direct supervision and management of warehouse teams

The Warehouse Operations Coordinator and Warehouse Supervisor roles share similarities in industry and work environment but differ mainly in scope. The coordinator focuses on supporting and coordinating activities, while the supervisor manages staff and daily operations directly. Both roles require related certifications and are essential for efficient warehouse management.

What is a warehouse operations coordinator?

Warehouse Operations Coordinators are professionals responsible for overseeing the daily operations within a warehouse. They manage inventory, coordinate the receipt and shipment of goods, ensure proper storage, and maintain safety and efficiency standards. These coordinators often supervise warehouse staff, implement process improvements, and ensure compliance with company policies and regulations. Their role is crucial for the smooth and cost-effective functioning of supply chains.
What job categories do people searching Warehouse Operations Coordinator jobs in Normal, IL look for? The top searched job categories for Warehouse Operations Coordinator jobs in Normal, IL are:
What cities near Normal, IL are hiring for Warehouse Operations Coordinator jobs? Cities near Normal, IL with the most Warehouse Operations Coordinator job openings:
Infographic showing various Warehouse Operations Coordinator job openings in Normal, IL as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $50,361 per year, or $24.2 per hour.

$72K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Operations Manager – Delivery amp; Warehouse, Last Mile Operations

Position Summary

This role is not a traditional warehouse position—it requires strong leadership in customer delivery experience, last-mile operations, and team performance.
The Operations Manager – Delivery amp; Warehouse is responsible for leading all aspects of warehouse operations, final-mile delivery execution, and customer delivery experience. This role ensures product flows efficiently from receipt to customer home, while maintaining high standards for safety, service, and operational performance.
This position oversees warehouse operations, delivery coordination (including third-party partners), customer scheduling, and in-home service support. The role is accountable for ensuring on-time, damage-free deliveries and a consistently positive customer experience. Role requires an action oriented problem-solver.
Key Responsibilities
Warehouse amp; Inventory Flow
  • Oversee daily warehouse operations including receiving, handling, storage, and product movement. Ensure accurate and timely processing of inbound product from vendors, outbound distribution.
  • Maintain inventory accuracy through disciplined processes and coordination with Inventory Control.
  • Ensure proper product handling to minimize damage and loss.
  • Partner with store managers, department heads and support teams to coordinate inbound/outbound product flow, including pickups and transfers, ensuring 98%+ on-time readiness for scheduled deliveries and maintaining alignment through cross-functional collaboration and planning.

Delivery amp; Last-Mile Operations
  • Lead all delivery operations, including management of third-party delivery partners.
  • Oversee routing, scheduling, and execution of customer deliveries.
  • Ensure on-time delivery performance and efficient route utilization.
  • Monitor and improve delivery quality, including damage rates and completion success.

Customer Experience amp; Scheduling
  • Lead the customer delivery scheduling function and team.
  • Ensure proactive communication with customers regarding delivery timing and expectations.
  • Resolve escalated delivery and service issues quickly and professionally.
  • Drive a high-quality, consistent in-home delivery experience.

Service amp; Repair Operations
  • Oversee in-house service technicians responsible for furniture repair.
  • Ensure timely resolution of customer product issues.
  • Coordinate service work to support customer satisfaction and minimize returns.

Safety amp; Compliance (OSHA)
  • Lead a culture of safety across warehouse and delivery operations.
  • Ensure compliance with all applicable Occupational Safety and Health Administration (OSHA) standards and company safety policies.
  • Conduct regular safety audits, monthly training, and incident reviews.
  • Maintain proper documentation of safety procedures, training, and workplace incidents.
  • Partner with leadership on continuous improvement of safety practices.

Team Leadership amp; Performance
  • Lead, coach, and develop a team including warehouse associates, customer service/scheduling staff, drivers, and service technicians.
  • Set clear performance expectations and hold team accountable to results.
  • Drive productivity, engagement, and retention across all functions.
  • Foster a culture of ownership, accountability, and continuous improvement.
  • Build strong cross-functional relationships with leadership (store, merchandising, accounting, inventory etc.) to drive alignment, accountability, and execution across locations.

Qualifications
Required
  • 5+ years of experience in warehouse, delivery, or operations management
  • Experience managing or coordinating delivery operations (final-mile or in-home delivery preferred)
  • Demonstrated leadership experience managing teams in a fast-paced environment
  • Working knowledge of OSHA safety standards and workplace safety practices
  • Strong problem-solving and decision-making skills
  • Ability to manage third-party vendors and hold them accountable to performance standards
  • Experience working in a continuous improvement environment (Lean, Six Sigma, Kaizen etc.) with a focus on process improvement and operational efficiency
Preferred
  • Experience in furniture, appliance, or big-ticket retail environments
  • Experience managing customer scheduling or call center support functions
  • Familiarity with warehouse management systems (WMS) and delivery routing tools
  • Experience leading safety programs or initiatives

Key Performance Indicators (KPIs)
  • On-time delivery rate
  • Delivery damage rate
  • Customer satisfaction / service resolution
  • Inventory accuracy
  • Warehouse productivity
  • Safety performance (incidents, compliance, training completion)

Compensation Range
  • Target range: $72,000 – $85,000, based on experience and scope

Why This Role Matters
This role directly impacts the customer experience at the most critical moment—delivery and setup in the home. Success in this position ensures operational excellence, customer satisfaction, and protection of company assets through strong safety and process discipline.
Who We Are: Bruegge and Co is a fifth-generation family business with six retail locations and a distribution center across Central Illinois. For 154 years, we have protected our legacy, built lasting relationships, and looked ahead with courage. Our purpose is to Live with Passion, Build for the Future, and Be Extraordinary.
What We Offer:
  • A supportive team culture - our employees say one of the best parts of working here is each other. We have fun!
  • Build your career within the Ashley Family – whether you grow locally or move across the U.S., you’ll have the opportunities to continue your career with Ashley.
  • Paid Time Off (PTO) – Start accruing right away!
  • Up to 3% SIMPLE IRA Match
  • Health, Dental amp; Vision Insurance
  • Life Insurance
  • $5k Continued Education Stipend per year!
  • Employee Discounts!