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Walmart Call Center Jobs in Alabama (NOW HIRING)

Walmart

Continuous Skills Development Trainer

Opelika, AL · On-site

$22.70 - $26.20/hr

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Walmart

Food/Consumables Team Trainer

Tuscaloosa, AL · On-site

$18 - $31/hr

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Walmart

Food/Consumables Team Trainer

Orange Beach, AL · On-site

$19 - $32/hr

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Walmart

Digital Academy Trainer

Vestavia Hills, AL · On-site

$18 - $31/hr

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

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Walmart Call Center information

See Alabama salary details

$9

$16

$22

How much do walmart call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for walmart call center in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a Walmart Call Center?

A Walmart Call Center job involves assisting customers with inquiries about orders, products, store policies, and other services over the phone or online. Employees handle customer concerns, provide solutions, and ensure a positive shopping experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Walmart’s services. Some positions may also involve technical support or assisting Walmart associates.

What is a typical day like for someone working in the Walmart Call Center?

A typical day in the Walmart Call Center involves responding to a variety of customer inquiries via phone, email, or chat, assisting with issues such as order tracking, product information, and returns. Team members usually work in a structured environment with set schedules and may rotate between handling calls and supporting colleagues with complex cases. Agents collaborate with supervisors and other departments to resolve challenging situations and ensure customer satisfaction. Regular training and team meetings help staff stay updated on new policies and improve service skills. This environment offers valuable experience for those interested in advancing to supervisory or specialized customer care roles.

What are the key skills and qualifications needed to thrive in the Walmart Call Center position, and why are they important?

To thrive in a Walmart Call Center role, you need strong customer service abilities, effective problem-solving skills, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is often required. Excellent communication, patience, and resilience are valuable soft skills for managing various customer inquiries and providing positive experiences. These skills ensure you can efficiently resolve issues, contribute to team goals, and maintain Walmart's reputation for quality service.

Does Walmart Call Center let you work from home?

Walmart Call Center positions typically do not offer fully remote work; most roles require working on-site at designated locations. However, some customer service roles may have hybrid or remote options depending on the company's policies and current circumstances. Candidates should verify specific job listings for remote work availability.

How to get hired quickly at Walmart Call Center?

To get hired quickly at a Walmart Call Center, ensure you meet the minimum requirements such as good communication skills and basic computer proficiency. Submit a complete application through the Walmart careers website, prepare for the interview by understanding customer service principles, and demonstrate reliability and a positive attitude during the process.

What are the most commonly searched types of Walmart Call Center jobs in Alabama?

The most popular types of Walmart Call Center jobs in Alabama are:

What are popular job titles related to Walmart Call Center jobs in Alabama?

For Walmart Call Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Walmart Call Center jobs in Alabama look for?

The top searched job categories for Walmart Call Center jobs in Alabama are:

What cities in Alabama are hiring for Walmart Call Center jobs?

Cities in Alabama with the most Walmart Call Center job openings:

Walmart Call Center jobs near you
Infographic showing various Walmart Call Center job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Continuous Skills Development Trainer

Walmart

Opelika, AL • On-site

$22.70 - $26.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,636 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Hourly Wage: $22.7 - $26.2 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts: Weekday - 1st, Weekday - 2nd

Location

Supply Chain Grocery #6095
2701 ANDREWS RD, OPELIKA, AL, 36801, US

Job Overview

Career opportunities in Specialized Roles include Lead Roles, Asset Protection, Print Solutions, Technical Roles such as Graphic Artist, Digital Print and Press Operator, also Imaging and Network Lab Technicians in the Systems Testing and Reclamation facility.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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