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Wake Up Call Jobs in Virginia (NOW HIRING)

Hotel Spero

Front Desk Agent

Virginia Beach, VA · On-site

$12.50 - $16/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Hotel Spero

FRONT DESK AGENT

Virginia Beach, VA · On-site

$15 - $17/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Shamin Hotels

NIGHT AUDITOR

Midlothian, VA · On-site

$16 - $17.50/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. * Balances all cash receipts and work performed during the audit shift. * Prepares the front office for the 'A ...

Shamin Hotels

NIGHT AUDITOR

Mechanicsville, VA · On-site

$17.50 - $18.50/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. * Balances all cash receipts and work performed during the audit shift. * Prepares the front office for the 'A ...

Shamin Hotels

NIGHT AUDITOR

Glen Allen, VA · On-site

$16 - $17/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. * Balances all cash receipts and work performed during the audit shift. * Prepares the front office for the 'A ...

Shamin Hotels

NIGHT AUDITOR- Sun & Mon

Newport News, VA · On-site

$16 - $17/hr

... wake-up call requests and ensures they are properly handled. • Balances all cash receipts and work performed during the audit shift. • Prepares the front office for the 'A' shift and reset days ...

SHAMIN HOTELS MASTER

NIGHT AUDITOR

Norfolk, VA · On-site

$17 - $18.63/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. Balances all cash receipts and work performed during the audit shift. Prepares the front office for the 'A ...

SHAMIN HOTELS MASTER

NIGHT AUDITOR

Richmond, VA · On-site

$16 - $17.50/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. Balances all cash receipts and work performed during the audit shift. Prepares the front office for the 'A ...

SHAMIN HOTELS MASTER

NIGHT AUDITOR

Glen Allen, VA · On-site

$16 - $17/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. Balances all cash receipts and work performed during the audit shift. Prepares the front office for the 'A ...

SHAMIN HOTELS MASTER

NIGHT AUDITOR

Mechanicsville, VA · On-site

$17.50 - $18.50/hr

Verifies the status of all wake-up call requests and ensures they are properly handled. Balances all cash receipts and work performed during the audit shift. Prepares the front office for the 'A ...

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Wake Up Call information

See Virginia salary details

$10

$17

$24

How much do wake up call jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for wake up call in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is a wake up call?

A Wake Up Call job involves contacting individuals at a scheduled time to wake them up, usually via phone. This service is commonly used by hotels, businesses, or individuals who need a reliable way to start their day on time. Responsibilities may include making multiple attempts to reach the person, confirming they are awake, and sometimes offering a polite greeting or reminder. Some positions may be automated, while others require a live caller.

What are the key skills and qualifications needed to thrive in the wake up call position, and why are they important?

To succeed as a Wake Up Call staff member, you need excellent time management, clear communication skills, and reliability, often supported by experience in customer service or hospitality. Familiarity with hotel phone systems and scheduling software is commonly required, though formal certifications are not usually necessary. Exceptional attention to detail, professionalism, and a friendly phone manner set top performers apart. These skills are crucial to ensuring guests receive timely, accurate wake-up calls that enhance their overall experience and satisfaction.

What are some typical challenges faced by wake up call staff, and how can they be addressed?

Wake Up Call staff often face challenges such as managing high call volumes during peak periods and ensuring that every guest receives their call exactly on time. Maintaining accuracy in scheduling, avoiding missed calls, and handling requests with varying time zones can also be demanding. To address these challenges, staff use reliable scheduling tools, double-check call orders, and maintain strong communication with the front desk team. Adaptability and a proactive approach help create a smooth and positive experience for both guests and colleagues.

What are the most commonly searched types of Wake Up Call jobs in Virginia?

The most popular types of Wake Up Call jobs in Virginia are:

What are popular job titles related to Wake Up Call jobs in Virginia?

For Wake Up Call jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Wake Up Call jobs in Virginia look for?

The top searched job categories for Wake Up Call jobs in Virginia are:

Wake Up Call jobs near you
Infographic showing various Wake Up Call job openings in Virginia as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Front Desk Agent

Crestline Hotels & Resorts

Virginia Beach, VA • On-site

$12.50 - $16/hr

Other

Re-posted 3 days ago

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

9th of 109 rated hotels

Job description

Front Desk Agent Opportunity at Westin Virginia Beach Town Center

Your next opportunity to shine in hospitality is here at Westin Virginia Beach Town Center! As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable experience for every guest who walks through our doors. If you're organized, customer-focused, and ready to grow with a dynamic team, we'd love to meet you.

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential career paths include: Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager – Area Vice President of Operations.

Key duties and responsibilities include:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and experience required:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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