ZipRecruiter

Log In

1

Wake Up Call Jobs in Virginia (NOW HIRING)

Heihotels

Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest. * Page guests and patrons using the public address system in a courteous and ...

Crestline Hotels & Resorts

Front Desk Agent

Staunton, VA · On-site

$14 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Hotel Spero

FRONT DESK AGENT

Suffolk, VA · On-site

$12.50 - $16/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Hotel 24 South

Front Desk Agent

Staunton, VA · On-site

$14 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Crestline Hotels and Resorts

Front Desk Agent

Staunton, VA

$14 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Crestline Hotels and Resorts

Front Desk Agent

Suffolk, VA · On-site

$12.50 - $16/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Hotel Spero

FRONT DESK AGENT

Staunton, VA · On-site

$14 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Hotel 24 South

Front Desk Agent

Staunton, VA · On-site

$14 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Crestline Hotels & Resorts

Front Desk Agent

Suffolk, VA · On-site

$12.50 - $16/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Courtyard Charlottesville

Front Desk Agent

Charlottesville, VA · On-site

$14.25 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

Hotel Spero

FRONT DESK AGENT

Charlottesville, VA · On-site

$14.25 - $17.75/hr

Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity ...

next page

Showing results 1-20

All JobsWake Up Call JobsWake Up Call Jobs in Virginia

Wake Up Call information

See Virginia salary details

$10

$17

$24

How much do wake up call jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for wake up call in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is a wake up call?

A Wake Up Call job involves contacting individuals at a scheduled time to wake them up, usually via phone. This service is commonly used by hotels, businesses, or individuals who need a reliable way to start their day on time. Responsibilities may include making multiple attempts to reach the person, confirming they are awake, and sometimes offering a polite greeting or reminder. Some positions may be automated, while others require a live caller.

What are the key skills and qualifications needed to thrive in the wake up call position, and why are they important?

To succeed as a Wake Up Call staff member, you need excellent time management, clear communication skills, and reliability, often supported by experience in customer service or hospitality. Familiarity with hotel phone systems and scheduling software is commonly required, though formal certifications are not usually necessary. Exceptional attention to detail, professionalism, and a friendly phone manner set top performers apart. These skills are crucial to ensuring guests receive timely, accurate wake-up calls that enhance their overall experience and satisfaction.

What are some typical challenges faced by wake up call staff, and how can they be addressed?

Wake Up Call staff often face challenges such as managing high call volumes during peak periods and ensuring that every guest receives their call exactly on time. Maintaining accuracy in scheduling, avoiding missed calls, and handling requests with varying time zones can also be demanding. To address these challenges, staff use reliable scheduling tools, double-check call orders, and maintain strong communication with the front desk team. Adaptability and a proactive approach help create a smooth and positive experience for both guests and colleagues.

What are the most commonly searched types of Wake Up Call jobs in Virginia?

The most popular types of Wake Up Call jobs in Virginia are:

What are popular job titles related to Wake Up Call jobs in Virginia?

For Wake Up Call jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Wake Up Call jobs in Virginia look for?

The top searched job categories for Wake Up Call jobs in Virginia are:

Wake Up Call jobs near you
Infographic showing various Wake Up Call job openings in Virginia as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

PBX Operator

Heihotels

On-site

Full-time

Life, Retirement

Posted 26 days ago

Key responsibilities

  • Answer and direct telephone calls, greet callers, and verify information using a computer console.

  • Transcribe, input, retrieve, and verbally communicate messages and guest information accurately.

  • Page guests and staff, respond to emergency situations, and coordinate with security and other hotel departments.

HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead's original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Essential Duties and Responsibilities

  • Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.

  • Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.

  • Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.

  • Page guests and patrons using the public address system in a courteous and clear manner.

  • Act as dispatcher for security, guest services and property operations associates.

  • Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.

  • Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.

  • Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.

  • Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

Qualifications and Skills

  • Must communicate well with guests.

  • Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.

  • Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.

  • Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

What HEI Hotels & Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply