Wake County Nc Jobs in Raleigh, NC (NOW HIRING)

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The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

• Please include ALL prior work experience on your application and resume.

• Two or more years of case manager experience in Adult Medicaid. Experience working in NCFast. Troubleshooting. Basic knowledge of SSI policy.

• Ability to provide guidance and feedback to help employees strengthen their knowledge, skills and abilities and improve job performance
• Expertise in planning and supporting the development of others
• Ability to create a work environment that encourages staff to practice respect, demonstrate open communication and promote accountability
• Expertise in building and maintaining ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
• Ability to convey information clearly and concisely both verbally and in writing to ensure that listener understands the information and the message
• Ability to listen and respond appropriately to others
• Ability to be relied upon to ensure that projects within areas of responsibility are completed in a timely manner
• Expertise in providing guidance and feedback to help an employee or groups of employees strengthen their knowledge, skills and abilities to accomplish a task or solve a problem, which in turn should improve job performance
• Ability to multitask
• Proficient in Adult Medicaid policy, NCFAST and NCFAST troubleshooting, and Excel

Location: HSC Swinburne Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Monday - Friday 8:15 am-5:15 pm

Hiring Range: 26.82 - 32.79

Market Range: 26.82 - 38.76

Posting Closing Date: 7:00 pm on 9/30/2026

Consistently ranked high among the best places to live and work in America, Wake County is the proud home to NC State University, Research Triangle Park, and the two-time Stanley Cup Champion Carolina Hurricanes, winners in 2006 and 2026. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.