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Wfm Real Time Analyst Jobs (NOW HIRING)

Real Time Scheduling Analyst

Houston, TX · On-site

$86K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Real Time Scheduling Analyst provides dedicated support to our real-time power traders, hourly scheduling, data analytics, hourly reconciliations, trade entries, post analysis, data requests, and ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Zoning Analyst (in office)

New York, NY

$22.16 - $29.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held ... time of posting. Pay is based on a number of factors which may include job-related knowledge ...

Deal Transaction Outreach Analyst

Denver, CO · On-site

$58K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to obtain a Real Estate Salesperson License within prescribed time of employment (company ... Salary Analysts receive a competitive base salary in the range of $58,000 - $63,000 annually based ...

Real Time Scheduling Analyst

Houston, TX · On-site

$86K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Real Time Scheduling Analyst provides dedicated support to our real-time power traders, hourly scheduling, data analytics, hourly reconciliations, trade entries, post analysis, data requests, and ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

About the Role As a Transactions Analyst at JLL, you'll be at the heart of commercial real estate ... Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we ...

Real Time Cyber Analyst

Saint Charles, MO · On-site

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This includes performing real-time cyber threat intelligence analysis, correlating actionable security events, performing network traffic analysis using raw packet data, and participating in the ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Ability to meet time sensitive deadlines * Open to feedback and professional development ... Strong analytical, research, and problem-solving skills * Comprehensive understanding of zoning ...

Showing results 41-60

WFM Real Time Analyst information

See salary details

$43K

$52K

$63.5K

How much do wfm real time analyst jobs pay per year?

As of Aug 15, 2026, the average yearly pay for wfm real time analyst in the United States is $52,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a WFM Real Time Analyst?

A WFM (Workforce Management) Real Time Analyst is responsible for monitoring and managing workforce operations in real time to ensure optimal staffing levels. They track call volumes, agent adherence, and service levels, making adjustments as needed to maintain efficiency. Their role involves identifying trends, reporting deviations, and coordinating with supervisors to address issues like understaffing or schedule compliance. This helps maintain service quality while optimizing workforce productivity.

What are the key skills and qualifications needed to thrive as a WFM Real Time Analyst?

To thrive as a Wfm Real Time Analyst, you need strong analytical abilities, attention to detail, and familiarity with workforce management practices, often supported by a degree in business, mathematics, or a related field. Proficiency with workforce management software such as NICE, Verint, or Genesys, as well as Excel and real-time monitoring tools, is typically required. Excellent communication, problem-solving skills, and the ability to work under pressure make you stand out in this role. These skills are crucial for optimizing staffing levels, maintaining service levels, and ensuring smooth operations in fast-paced contact center environments.

What are some typical challenges faced by WFM Real Time Analysts and how do they manage them?

Wfm Real Time Analysts often face challenges such as unexpected spikes in call volume, agent schedule adherence issues, and balancing service level targets with available staffing. They manage these challenges by closely monitoring real-time dashboards, proactively communicating with team leads, and making quick decisions to reallocate resources as needed. Flexibility and the ability to remain calm under pressure are important for responding to rapidly changing situations. Regular coordination with operations teams and utilizing data-driven insights also help analysts effectively address these dynamic challenges and maintain overall contact center performance.

How much does a Wfm Real Time Analyst make?

A WFM Real Time Analyst typically earns between $45,000 and $70,000 annually, depending on experience, location, and the size of the organization. They monitor real-time workforce data, adjust staffing levels, and use tools like workforce management software to optimize operations.

Is a Wfm Real Time Analyst a good career?

A WFM Real Time Analyst is a valuable role in workforce management, responsible for monitoring staffing levels and adjusting schedules in real time to ensure operational efficiency. The position typically requires strong analytical skills, proficiency with workforce management tools, and the ability to work in fast-paced environments, making it a stable career option in industries like customer service and call centers.
More about WFM Real Time Analyst jobs

What cities are hiring for Wfm Real Time Analyst jobs?

Cities with the most Wfm Real Time Analyst job openings:

What states have the most Wfm Real Time Analyst jobs?

States with the most job openings for Wfm Real Time Analyst jobs include:

Infographic showing various Wfm Real Time Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $52,014 per year, or $25 per hour.

Real Time Scheduling Analyst

Shell

Houston, TX • On-site

$86K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Shell rating

5.0

Company rating: 5.0 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

79th of 86 rated oil and gas companies


Job description

Texas, United States of America


Job Family Group:

Trading Jobs


Worker Type:

Regular


Posting Start Date:

August 7, 2026


Business Unit:

Trading and Supply


Experience Level:

Early Careers


Job Description:

What's the role?

SENA's Real Time (RT) Desk manages and optimizes short-tenor (Day-Ahead and Real-Time) power and gas positions in markets throughout the United States and Canada. The Real Time Scheduling Analyst provides dedicated support to our real-time power traders, hourly scheduling, data analytics, hourly reconciliations, trade entries, post analysis, data requests, and customer reporting. The scheduling analyst also provides general support for Real Time Traders, Asset Optimization Traders and front office commercial staff within a high-pressure, fast paced and demanding environment. The primary objective of the team is to minimize operational risk and maximize stakeholder value in the real-time North America electric power markets.

Responsibilities:

  • Work a continuous 12-hour shift alongside a real-time power trader for up to 7 days in a row including nights, weekends, and holidays

  • Procure hourly transmission reservations and create electronic tags under the guidance of a real-time power trader

  • Upload power market bids, offers, and schedules to the appropriate ISOs under the guidance of a real-time power trader

  • Work with counterparties to set up paths and schedules. Ensure tags and transmission are properly implemented

  • Analyze complex data to help traders and customers make decisions

  • Provide real-time support to real-time traders and trade floor personnel, resolving operational issues quickly to minimize impact to business operations

  • Work with Power Settlements and Risk to reconcile customer and Shell Energy's trade activity to invoices and Shell Energy's trade capture system to ensure correct and timely PNL reporting and cash flows/invoice processing.

  • Maintain good working relationships with various stakeholders including trading business users, IT service partners and management, supplier partners, vendors and customers

  • Work with the real-time trading team and other IT operational teams, to coordinate effective resolutions to operational issues

  • Develop and continuously improve data handling, report generation and IT processes on Shell's Azure framework

  • Ensure that all required processes and procedures are followed, facilitate implementation of policy and procedure changes as required

  • Develop tools to leverage and analyze archived market data in a meaningful way.

  • Utilize ETRM systems and applications to simplify energy and ancillary reporting to stakeholders as needed

  • Standardize and internally distribute daily reports

  • Interface with in-house Trading Software to develop real-time asset and trader performance metrics

  • Collaborate on performance management, root-cause analysis, and review strategies accordingly

  • Manage large datasets in a meaningful way, with the ability to extract insight and develop actionable commercial strategies, including Provide coding assistance to make inferences from large data sets and aid in work process improvement/automation projects. Expertise in VBA, SQL databases, SQL Reporting Services, C, R, Python, or other advanced programming language preferred

  • Collaborate with functional groups within Shell Energy including Accounting, Customer Support, Risk Control, and Power Scheduling to facilitate the tie-out and settlement processes for daily P/L reporting and exposure reporting

  • Contract Administration to verify/reconcile information as well as physical power delivery language

  • Contribute to and ensure alignment with SENA's overall goals and strategies

What we need from you

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer

  • Bachelor's degree in Accounting, Economics, Business, Finance, Engineering, Computer Science, Mathematics or an equivalent combination of experience and education. Master's degree in Accounting, Finance or a Technical Field is preferred

  • 2 or more years of professional work experience

  • Highly availability and dependable for a 12-hour shift for up to 7 days in a row including nights, weekends, and holidays

  • Thrives in a high-pressure multi-tasking environment where time sensitive tasks/projects must be consistently delivered with high quality

  • Ability to work in a fast-paced environment with time sensitive deadlines

  • Ability to make quick and well-reasoned decisions is critical

  • Demonstrate Grasp of economic reasoning skills

  • High level of attention to detail and accuracy

  • Self-motivated individual who functions well in an operational team environment

What we offer

The base salary range for this position is $86,000 - $128,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell's US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

  • Progress as a person as we work on the energy transition together.

  • Continuously grow the transferable skills you need to get ahead.

  • Work at the forefront of technology, trends, and practices.

  • Collaborate with experienced colleagues with unique expertise.

  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

  • Benefit from flexible working hours, and the possibility of remote/mobile working.

  • Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.

  • Take advantage of paid parental leave, including for non-birthing parents.

  • Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

  • Grow as you progress through diverse career opportunities in national and international teams.

  • Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.

We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. - Pennzoil - made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. ("Shell") to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

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