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Volunteer Program Assistant Jobs in Rochester, NY

Five Star Bank

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

Open New Accounts: Assist customers with opening personal and small business accounts, and support ... Make a difference through programs like Work of Heart week, where associates volunteer with local ...

LifeWise Academy

Volunteer Vehicle Driver

NY · On-site

If you're interested in this position, apply on the program's webpage. Qualifications and ... Enforce safety rules for students * Assist students with entering or exiting the vehicle as needed

Five Star Bank

Relationship Banker

Canandaigua, NY · On-site

$19 - $26/hr

Support Branch Operations: Assist with teller duties, cash management, vault balancing, ATM ... Wellness Reimbursement and Star Volunteer Program * Employee Banking Perks Ready to make a ...

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All JobsVolunteer Program JobsVolunteer Program Assistant JobsVolunteer Program Assistant Jobs in Rochester, NY

Volunteer Program Assistant information

See Rochester, NY salary details

$10

$19

$26

How much do volunteer program assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for volunteer program assistant in Rochester, NY is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.87 per hour, depending on experience, location, and employer.

What is a volunteer program assistant?

Volunteer Program Assistants are individuals who support the coordination and management of volunteer activities within an organization. Their role often includes recruiting, training, and supervising volunteers, as well as assisting with planning events or programs. They serve as a bridge between volunteers and staff, helping ensure smooth communication and effective delivery of services. This position is vital for organizations that rely on volunteers to achieve their mission.

What are the key skills and qualifications needed to thrive as a volunteer program assistant, and why are they important?

To thrive as a Volunteer Program Assistant, you need strong organizational abilities, attention to detail, and experience in volunteer management or a related field. Familiarity with volunteer management software, scheduling tools, and basic office applications is typically required. Excellent interpersonal skills, flexibility, and clear communication help build positive relationships with volunteers and staff. These skills are essential for efficiently coordinating volunteer activities, ensuring smooth program operations, and fostering a supportive environment.

What are some common challenges faced by volunteer program assistants and how can they be addressed?

Volunteer Program Assistants often encounter challenges related to coordinating diverse groups of volunteers, managing schedules, and ensuring clear communication between staff and volunteers. Balancing administrative tasks with direct volunteer engagement can sometimes feel overwhelming, especially during peak event seasons. To address these challenges, effective time management, utilizing scheduling software, and maintaining open lines of communication with both volunteers and supervisors are essential. Regular check-ins and feedback sessions also help in fostering a supportive environment and addressing concerns proactively.

What is the difference between Volunteer Program Assistant vs Volunteer Coordinator?

AspectVolunteer Program AssistantVolunteer Coordinator
ResponsibilitiesSupports daily volunteer activities, assists with scheduling, and provides administrative supportManages volunteer recruitment, training, and overall program development
Required CredentialsHigh school diploma or equivalent; some roles may prefer related experienceHigh school diploma or higher; experience in volunteer management often preferred
Work EnvironmentOffice settings, community centers, or event locationsOffice-based with fieldwork at community sites or events
Employer & Industry UsageNonprofits, charities, community organizationsNonprofits, charities, community organizations

In summary, a Volunteer Program Assistant provides essential support to volunteer activities, focusing on administrative tasks and daily operations. In contrast, a Volunteer Coordinator takes a leadership role in recruiting, training, and managing volunteers to ensure program success. Both roles are vital in nonprofit settings but differ mainly in scope and responsibility.

What are the most commonly searched types of Volunteer Program jobs in Rochester, NY?

The most popular types of Volunteer Program jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Volunteer Program Assistant jobs?

Cities near Rochester, NY with the most Volunteer Program Assistant job openings:

Volunteer Program Assistant jobs near you
Infographic showing various Volunteer Program Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,098 per year, or $19.3 per hour.

Sales & Service Associate

Victor, NY • On-site

Five Star Bank
See more jobs at Five Star Bankexternal

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description


Join the Five Star Bank Team as a Sales & Service Associate

At Five Star Bank, we believe in more than just banking — we believe in building lasting relationships and making a positive impact in the communities we serve. As a Sales & Service Associate, you’ll do more than handle transactions — you’ll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.

 

What You’ll Do

  • Support Daily Banking Needs: Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.
  • Deliver Personalized Financial Guidance: Engage in meaningful conversations to understand customers’ financial goals and recommend appropriate solutions.
  • Open New Accounts: Assist customers with opening personal and small business accounts, and support lending applications in line with bank standards.
  • Promote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs).
  • Represent Five Star: Participate in local events and branch outreach to strengthen our connection to the community.
  • Refer with Purpose: Identify complex needs and connect clients to Relationship Bankers or other business partners.
  • Ensure Compliance: Follow regulatory requirements, bank policies, and operational procedures — including assigned compliance training.
  • Maintain Operational Excellence: Support secure cash handling, audit readiness, and general branch functions to ensure smooth daily operations.


What We’re Looking For

  • High School Diploma or GED required.
  • At least 2 years of experience in a customer-facing role, preferably in banking, retail, hospitality, or sales.
  • Confidence balancing service and sales responsibilities with a customer-first approach.
  • Excellent communication skills with a consultative mindset.
  • Comfort using digital tools and helping others navigate technology.
  • A team player who is detail-oriented, self-motivated, and adaptable.


Licensing

  • Registration with the Nationwide Mortgage Licensing System (NMLS) is required in accordance with SAFE Act regulations.
  • Familiarity with banking or teller systems is a plus; training and support are provided.


Physical Requirements

  • Ability to stand for prolonged periods.
  • Ability to lift between 1–10 lbs regularly, occasionally up to 30 lbs.
  • Extensive computer and phone use.
  • Ability to travel between office locations as needed.
  • Repetitive motions may be required.


Schedule

  • Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.
  • May involve occasional travel to nearby branch locations based on staffing needs.


Why Five Star Bank


  • Community Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.
  • Career Growth: Clear advancement opportunities into roles such as Relationship Banker.
  • Stability: Being in business for over 200 years. 
  • Comprehensive Benefits:
    • 17 Days of PTO and 11 Company-Paid Holidays
    • Medical, Dental, and Vision Insurance
    • Health Savings and Flexible Spending Accounts
    • Retirement Savings Accounts including Pension and 401(k) Plans 
    • Company-Paid Life Insurance and Disability Coverage
    • Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)
    • Tuition Reimbursement and Employee Referral Program
    • Wellness Reimbursement and Star Volunteer Program
    • Employee Banking Perks

 

Ready to make a difference? Apply today and join a team that values service, community, and growth.


The expected rate of pay for this position is shown above.   Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained.   Market and organizational factors are also considered.  In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.



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