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Volunteer Program Manager Jobs in Rochester, NY (NOW HIRING)

Overview The Local Program Manager at the Batavia Service Processing Center provides administrative ... This role ensures smooth coordination of religious programming, volunteer management, and ...

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Program Manager

Macedon, NY ยท On-site

$21.47 - $27.96/hr

Voluntary Medical/ Dental/ Vision * Employer Funded Life Insurance * Employee Assistance Program ... Manage expenses in accord with organization guidelines * Identify and resolve problems that may ...

Marketing Operations Manager

Rochester, NY ยท On-site

$75K - $100K/yr

Star Volunteer Program * Employee Banking and Financial Perks * Flexible Hybrid Work Schedule * Paid Time Off (PTO) * Company Paid Holidays This is not exhaustive. The Marketing Operations Manager ...

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Volunteer Program Manager information

See Rochester, NY salary details

$26.2K

$56.1K

$117.9K

How much do volunteer program manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for volunteer program manager in Rochester, NY is $56,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $60,200.00 per year, depending on experience, location, and employer.

What is the difference between Volunteer Program Manager vs Volunteer Coordinator?

AspectVolunteer Program ManagerVolunteer Coordinator
ResponsibilitiesOversees multiple volunteer programs, develops strategies, manages staff, and ensures program goals are met.Recruits, trains, and schedules volunteers; handles day-to-day volunteer activities.
Required CredentialsBachelor's degree in social work, nonprofit management, or related field; experience in program management.High school diploma or equivalent; experience in volunteer coordination preferred.
Work EnvironmentOffice settings, community centers, or nonprofit organizations; leadership roles.On-site at event locations, community centers, or nonprofit offices; more hands-on role.

The Volunteer Program Manager typically oversees multiple programs and manages staff, requiring more experience and higher credentials. In contrast, the Volunteer Coordinator focuses on recruiting and supporting volunteers directly. Both roles are essential in nonprofit settings but differ in scope and responsibilities.

What are some common challenges faced by Volunteer Program Managers, and how can they be addressed?

Volunteer Program Managers often encounter challenges such as volunteer retention, effective communication across diverse groups, and aligning volunteer skills with organizational needs. Addressing these challenges involves implementing structured onboarding, providing ongoing training, and recognizing volunteers' contributions regularly. Additionally, fostering an inclusive team culture and maintaining open channels for feedback can significantly improve volunteer satisfaction and long-term engagement.

What are the key skills and qualifications needed to thrive as a Volunteer Program Manager, and why are they important?

To thrive as a Volunteer Program Manager, you need strong organizational skills, experience in program development, and typically a background in nonprofit management or a related field. Familiarity with volunteer management software, database systems, and sometimes certification in volunteer administration (such as CVA) are valuable. Excellent interpersonal skills, leadership, and the ability to motivate and engage diverse groups are essential soft skills. These competencies ensure effective coordination, retention, and satisfaction of volunteers, which are vital for achieving program goals and sustaining community impact.

What are Volunteer Program Managers?

Volunteer Program Managers are professionals responsible for organizing, coordinating, and overseeing volunteer activities within an organization. They recruit, train, and support volunteers, ensuring that both the organization's needs and the volunteers' interests are met. Their duties often include developing volunteer policies, scheduling, tracking hours, and recognizing volunteer contributions. By effectively managing volunteer programs, they help maximize the impact of volunteers and support the organization's mission.
What cities near Rochester, NY are hiring for Volunteer Program Manager jobs? Cities near Rochester, NY with the most Volunteer Program Manager job openings:
Infographic showing various Volunteer Program Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 40% Full Time, 50% Part Time, and 10% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,149 per year, or $27 per hour.
Volunteer Program Assistant - Part-time

Volunteer Program Assistant - Part-time

Friendly Senior Living

Rochester, NY โ€ข On-site

$18 - $23/hr

Full-time, Part-time

PTO

Posted 20 days ago


Job description

Friendly Senior Living is a highly rated Senior Care Community, - we embrace and live our values every day: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. Because Friends Care Always!
We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.
Position Summary
Volunteer Program Assistant will support our Volunteer Manager in coordinating and managing our volunteer program.
Essential Job Functions:
  • Assistance with the recruitment, onboarding and ongoing training and support of volunteers to ensure a positive and rewarding experience.
  • Works closely with the Volunteer Manager to assist in the daily operations of the organization's gift shops.
  • Participates in in-service education, department meetings, and safety programs.
  • Performs other duties as required by management or by Administration from time to time within Federal and State regulations.

Key Responsibilities:
  1. Volunteer Recruitment:
    • Collaborate with the Volunteer Manager to develop and implement recruitment strategies.
    • Utilize various channels to attract a diverse pool of volunteers.
    • Assist in the creation of compelling volunteer recruitment materials.
  2. Onboarding and Training:
    • Support the development of orientation materials for new volunteers.
    • Assist the Volunteer Manager in scheduling interviews, conduct volunteer training sessions and setting up new volunteer schedules with departments.
    • Ensure that volunteers are equipped with the knowledge and tools needed for their roles.
  3. Communication and Engagement:
    • Maintain regular communication with volunteers through newsletters, emails, and other platforms.
    • Foster a sense of community among volunteers by assisting Volunteer Manager in organizing events, meetings, or appreciation activities.
    • Act as a point of contact for volunteers, addressing inquiries and providing support as needed.
  4. Data Management:
    • Assist in maintaining accurate volunteer records and databases
    • Track volunteer hours and contributions for reporting purposes.
    • Generate reports on volunteer engagement and program effectiveness.
    • Maintain POS system for the gift shops.
  5. Program Evaluation:
    • Collaborate with the Volunteer Manager to assess the success of the volunteer program.
    • Gather feedback from volunteers and use insights to make improvements.
    • Contribute to the development of strategies to enhance the volunteer experience.
  6. Qualifications:
    • Passion for the organization's mission.
    • Excellent organizational and communication skills.
    • Ability to work collaboratively in a team and independently.
    • Strong attention to detail and problem-solving abilities.
    • Proficiency in Microsoft Office and/or relevant software.

Expectations of the Position:
  • Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.
  • Willing and able to work overtime and weekends as required by the position and/or approved by management.
  • Have reliable transportation to and from work.
  • Must be clean and neat in appearance and have a "friendly" service-oriented personality.
  • Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).

Qualifications of the Position:
  • Education: High school education preferred.
  • Skills: Ability to understand and follow written and verbal instructions.

Conditions of Employment:
  • Work is performed in a clean, well lit, "Home-Like," setting.
  • Employee must be able to perform essential job functions (reasonable accommodation may apply).

Physical Requirements
  • Refer to attached Physical Requirements form.
  • Must meet the general health requirements set forth by Friendly Senior Living.
  • May be requested to assist in the evacuation of Resident/Members or perform other procedures to protect the safety of Resident/Members, visitors and team members during emergency situations.

Pay Range: $18 - $23 per hour