Volunteer Program Manager Jobs in Rochester, NY (NOW HIRING)

Program: Action Front Center
Location: 33 Chestnut Street
Position: High Impact Prevention Program Coordinator
Hours: 37.5 / 52 wks.
Salary Range: $38,455 - $48,069
Salary Grade: 10
Summary of Responsibilities:
Under the direction of the Action Front Center Director, the High Impact Prevention Program Coordinator works in a team setting, planning coordinating, and delivering evidence-based HIV prevention, interventions, and direct services to individuals from targeted high-risk populations; and those living with HIV. This position is primarily responsible for supervision, management and coordination of services and assigned staff and volunteers provided through High Impact Prevention for Men in Communities of Color initiative.
The High Impact Prevention Program Coordinator leads a team in strategic recruitment and community outreach efforts, aimed at engaging groups of high-risk men of color identified as at-risk and high-risk populations; individuals living with and or impacted by HIV; and those identified as being most vulnerable. This position as program administrator, oversees the Agency's commitment to policy and procedural development; advocacy priorities; research and special projects; and community efforts impacting men of color. These efforts address obstacles and barriers to health and wellness, self-sufficiency and stability for health care, economic, mental health, social issues, etc. This position is responsible for overseeing and facilitating individual and group prevention interventions, HIV Navigation Services, client recruitment strategies, referrals to PrEP and STD and HCV screening and treatment services, referrals, and linkages to other services.
Services under the coordination of the HIP Program Coordinator are client centered; and include behavioral risk assessments; conducting and initiating linkages with health and medical services, partner providers, delivery of support services and follow-up to assure provision of treatment.
This position is responsible for overseeing and conducting HIV testing services at ABC, including maintaining ABC's HIV testing lab to optimal standards, maintaining HIV testing supplies, staff training, policies and procedures, bloodborne pathogen exposure control, pre and post counseling, confirmatory testing procedures, documentation and reporting, and linkage and follow-up to treatment, PrEP, STI and HCV screening, partner services, and other health care, prevention and support services.
Additional duties include program and service development; planning & management; funding & resource development; fiscal management; staff recruitment, performance management and training; data collection, analysis, interpretation, and reporting; community & customer relations, and monitoring of services to assure compliance also assists in managing and monitoring the funding allocated through the AIDS Institute and applying for grant renewals and other funding sources that benefit the program.
The High Impact Prevention Program Coordinator participates in community collaborations and coalitions to promote health and wellness; and reduce health disparities. This position works to maintaining strong relationships with the NYS and County Department of Health and Contract Managers; and works closely with the providers and entities to promote the vision of the Agency and partners; and ensure program and consumer goals are successfully met.
Qualifications and Education and Experience:
Education: Bachelor's Degree required, Master's Degree preferredin Public Administration, Health Science and Public Health, Social Work, Nursing, Counseling, Organizational Management, or related discipline. The equivalent combination of education and experience will be considered.
Experience: Three (3) years of professional experience required working in health care and community education, public health, human service field, or comparable setting, preferably in a non-profit community-based program. Experience should include program planning and development; service integration; developing program goals and work plans; compliance and program monitoring & evaluation; resource & fund development; performance management; training & leadership development; health education; and advocacy. Requires the ability to work independently with limited supervision; and the ability to use independent judgment, while also functioning as part of a team.
Requires a minimum of three (3) years of supervisory & management work experience, or in a leadership capacity. Volunteer recruitment and management experience is a plus.

1. Requires excellent organizational and planning skills; good record keeping skills; and attentiveness to details in coordinating and monitoring program activities. Must have strong administrative, analytical, negotiations, follow-up, and problem-solving skills. Requires good time management skills; the ability to manage multiple priorities; and meet established deadlines. Should be flexible and can work in a fast-paced, ever-changing environment; and the ability to work occasional evening and weekend hours, as needed.
2. Requires demonstrated success in the areas of program development, monitoring, reporting and evaluation methods. Must have knowledge and experience in overseeing quality assurance, quality control and or management measures of assigned services and staff and data systems. Requires experience evaluating key performance metrics and key result areas; interpreting program outcome measurements; and reporting and analyzing data. Knowledge of and experience in implementation of best practices in service delivery, assessment of service models, and service integration methods, is strongly preferred.
3. Must possess an extensive knowledge of HIV, viral hepatitis (HCV) and STI, prevention and intervention strategies and counseling services. Requires a strong knowledge of, and direct experience working with priority populations at high risk and and/or living with HIV or HCV. Must have knowledge of established guidelines for HIV testing and STI and Hepatitis C screening services, confidentiality and HIPPA standards, and other issues that can impact service delivery in both non-clinical and clinical settings.

1. Requires demonstrated experience in coordinating linkages to health, prevention, and support services, benefits, etc.; and in identifying beneficially related collaborative opportunities. Experience conducting individual screening assessments, developing service plans, goal setting, and active referral practices is required. Requires the ability to assess individual and community needs; and develop service and advocacy recommendations. Strongly prefer familiarity with state and local service and health providers, advocacy efforts, research groups, committees, and public entities, etc.; and dedicated others who offer supportive services, opportunities, and relative information (i.e., County Health Dept, health and mental care providers, substance use treatment programs, etc.).
2. Experience working on fund and resource development initiatives and strategies is required. Must be familiar with the grant submission process; can identify and research funding opportunities; and assist in developing grant proposals for additional funding and program resources. Must have experience in developing, coordinating, and implementing special events, meetings, forums, and supplemental activities. Experience in developing and disseminating informational, marketing, and promotional materials is strongly preferred. Knowledge of public and media relations, marketing and social media is preferred.
3. Must have excellent communication skills, both verbal and writing; and must have excellent interpersonal and consumer service skills. Requires strong public speaking, presentation, and facilitation skills, knowledge of group dynamics, consumer and or community engagement and team building strategies, are required.
4. Requires a high degree of confidentiality; must have a good understanding, comfort level, and ability to engage individuals for prevention and intervention, HIV testing and related topics. Must have experience and ability to provide advocacy services on health and social related to HIV/STIs/HIV and sexuality. Requires sensitivity to the norms, values, and cultural beliefs of diverse populations; and requires skills to engage high risk populations.
5. Must be able to work with diverse populations, including those from varied sexual and gender orientations, religious affiliations, health issues race and ethnic backgrounds, socio-economic status, etc. Requires experience working with people living with HIV and those at high risk. Knowledge of adult learning; asset building; emotional trauma; and related theories and methodologies is preferred.
6. Requires the demonstrated ability to interact with diverse individuals and groups at all organizational levels, in diverse settings; and in initiating beneficial partnerships and collaborative opportunities. Requires the ability to maintain respect for cultural backgrounds and practices of employees and consumers; and to initiate and maintain partnerships with both internal & external consumers.
7. Requires proficiency in use of Microsoft Office products and suites including Word, Outlook, Power Point, etc.; and the ability to develop, secure, and maintain program data base systems, including AIRS. Must be able to perform data input; maintain program and consumer information, etc. create reports, logs, etc.; and provide analysis and interpretation of data on consumer and program status in meeting outcomes; and develop related communications including announcements, procedures, presentations, information sheets, etc.

1. Requires the health and physical capability to work in an office and in a variety of community settings.

1. Requires proficiency with Microsoft Office Applications: Word, Excel, Power Point, Publisher, and Outlook. Must have experience managing data base systems and data entry; experience in maintaining electronic & paper records and file systems; preparing reports, forms, spreadsheets, and related communications.

1. Bi-lingual capabilities - English and Spanish preferred. The ability to speak, read, and write in english and spanish is a plus.
2. Requires a valid NYS Driver's License, and the use of a registered, reliable vehicle daily.

Please Forward Resumes and Applications to:
Human Resources Department
Action for a Better Community, Inc.
400 West Ave
Rochester, New York 14611
(585) 325-5116
HRDept@abcinfo.org
Deadline for Resumes and Applications: Open Until Filled
Internal Posting and External Posting