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Volunteer Program Assistant Jobs in Minnesota (NOW HIRING)

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons ...

Program Support Volunteer

Saint Paul, MN · On-site

$42K - $49K/yr

The Program Support Volunteer supports Goodwill-Easter Seals MN by developing participants' professional skills, offering encouragement and building confidence, and supporting the achievement of ...

Community Support Volunteer

Saint Paul, MN · On-site

$16.25 - $21.75/hr

Once approved to volunteer, Program Support Volunteers self-schedule their shifts based on ... Welcome and assist participants, provide event information, and help create a positive experience ...

Overview LifeWise is seeking volunteers to assist children in their LifeWise classes. LifeWise Academy is a Bible-based character education program that exists to reach public school students with ...

Volunteer Coordinator

Minneapolis, MN · On-site

$17.50 - $20/hr

... program, as well as serving at concerts and events; by assisting with the training and mentoring of ... Provide administrative support for the Volunteer Services department * Assist with Volunteer ...

Volunteer Coordinator

Minneapolis, MN · On-site

$17.50 - $20/hr

... program, as well as serving at concerts and events; by assisting with the training and mentoring of ... Provide administrative support for the Volunteer Services department * Assist with Volunteer ...

MN · On-site

$21.36 - $32.04/hr

To assist in the day-to-day operations of the Volunteer Services program and department. To recruit, orient, train, nurture, support and coordinate volunteers. Work Schedule: FTE 1.0, 40 hours per ...

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Volunteer Program Assistant information

What is a volunteer program assistant?

Volunteer Program Assistants are individuals who support the coordination and management of volunteer activities within an organization. Their role often includes recruiting, training, and supervising volunteers, as well as assisting with planning events or programs. They serve as a bridge between volunteers and staff, helping ensure smooth communication and effective delivery of services. This position is vital for organizations that rely on volunteers to achieve their mission.

What are the key skills and qualifications needed to thrive as a volunteer program assistant, and why are they important?

To thrive as a Volunteer Program Assistant, you need strong organizational abilities, attention to detail, and experience in volunteer management or a related field. Familiarity with volunteer management software, scheduling tools, and basic office applications is typically required. Excellent interpersonal skills, flexibility, and clear communication help build positive relationships with volunteers and staff. These skills are essential for efficiently coordinating volunteer activities, ensuring smooth program operations, and fostering a supportive environment.

What are some common challenges faced by volunteer program assistants and how can they be addressed?

Volunteer Program Assistants often encounter challenges related to coordinating diverse groups of volunteers, managing schedules, and ensuring clear communication between staff and volunteers. Balancing administrative tasks with direct volunteer engagement can sometimes feel overwhelming, especially during peak event seasons. To address these challenges, effective time management, utilizing scheduling software, and maintaining open lines of communication with both volunteers and supervisors are essential. Regular check-ins and feedback sessions also help in fostering a supportive environment and addressing concerns proactively.

What is the difference between Volunteer Program Assistant vs Volunteer Coordinator?

AspectVolunteer Program AssistantVolunteer Coordinator
ResponsibilitiesSupports daily volunteer activities, assists with scheduling, and provides administrative supportManages volunteer recruitment, training, and overall program development
Required CredentialsHigh school diploma or equivalent; some roles may prefer related experienceHigh school diploma or higher; experience in volunteer management often preferred
Work EnvironmentOffice settings, community centers, or event locationsOffice-based with fieldwork at community sites or events
Employer & Industry UsageNonprofits, charities, community organizationsNonprofits, charities, community organizations

In summary, a Volunteer Program Assistant provides essential support to volunteer activities, focusing on administrative tasks and daily operations. In contrast, a Volunteer Coordinator takes a leadership role in recruiting, training, and managing volunteers to ensure program success. Both roles are vital in nonprofit settings but differ mainly in scope and responsibility.

What are the most commonly searched types of Volunteer Program jobs in Minnesota?

The most popular types of Volunteer Program jobs in Minnesota are:

Infographic showing various Volunteer Program Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

359th of 777 rated non-profit organizations


Job description

Come join our life-changing team building hope, resilience and well-being as a Program Assistant!
Shift Details: Full-time - 40 hours/week
Schedule: Monday-Thursday from 8:00m-5:30pm, Friday alternate 8:30am-12:30pm and 9:30am-1:30pm.
Compensation: $20 an hour
Location: Vona - 9220 Bass Lake Rd #225, New Hope, MN 55428
About the job:
The Program Assistant provides administrative and operational support to ensure efficient clinic and program functioning within the Behavioral Health Division. This role supports the Program Coordinator and clinical staff by assisting with client flow, scheduling, communication, and documentation process. The Program Assistant plays an important role in delivering excellent customer service, supporting referral and intake activities, and maintaining accurate client records. Success in this role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks while maintaining a client-centered approach.
Essentials:
  • Support client intake and referral processes by responding to inquiries, collecting initial information, and ensuring referral documentation is complete and accurate.
  • Provide customer service and front-facing support including answering phones, greeting clients, managing check-in/check-out processes, triaging mental health needs and addressing general questions.
  • Assist in scheduling and coordination of services for medication management, therapy, and case management appointments. Follow up on calls regarding medication questions and refill requests.
  • Maintain accurate and timely documentation including data entry, scanning, and updating electronic medical records in accordance with agency standards.
  • Support insurance verification and data collection processes by gathering required information and entering details accurately into systems.
  • Assist with coordination of provider support functions, including routing messages, documenting client inquiries, and preparing necessary materials.
  • Manage communication workflows by triaging calls, messages, and and emails to appropriate staff in a timely manner.
  • Support administrative operations by ensuring materials, forms, and office resources are stocked and organized.
  • Assist with tracking and reporting activities by entering data and maintaining spreadsheets or logs as directed including special attention to service authorizations as needed.
  • Maintain confidentiality and ensure compliance with HIPAA and organizational policies in all interactions and documentation.
  • As a team, the Program Assistant, Program Coordinator, and Operations Manager work collaboratively to identify and discuss recommendations with one another to develop efficiencies for the operations of the Behavioral Health Division.
  • All other duties as assigned.

Job Highlights:
  • Medical, Dental & Vision Insurance
  • 403(b) Retirement Plan
  • HSA & FSA Programs
  • Employer Paid Life Insurance and Long-Term Disability
  • Quality training, continuing career education and leadership programs
  • Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:
  • High school diploma/GED; Associate degree preferred.
  • 1-2 years experience in administrative support, preferably in a mental health or other healthcare setting.
  • Experience with Microsoft Office Suite or ability to demonstrate proficiency.

About Us:
Vona is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization.
Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.
Take pride in helping others and join us today!
At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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