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Volunteer Intuit Customer Service Jobs (NOW HIRING)

Intuit

Growth and Retention Performance Manager

Atlanta, GA · On-site

$109K - $147K/yr

... services to increase ARPC and LTV. Join the Intuit Customer Success team as Senior Manager, Contact Center Operations and play a vital role in delivering a world class product support experience for ...

Intuit

Senior Data Scientist

San Diego, CA

$149K - $202K/yr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery-to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Join the Intuit Customer Success Team and play a pivotal role in the TurboTax Local Service Delivery team. As a Regional Manager of Retail Operations in the Expert Network, you will help scale and ...

Intuit

Growth and Retention Performance Manager

Atlanta, GA · On-site

$109K - $147K/yr

... services to increase ARPC and LTV. Join the Intuit Customer Success team as Senior Manager, Contact Center Operations and play a vital role in delivering a world class product support experience for ...

Intuit

Senior Data Scientist

Mountain View, CA · On-site

$149K - $202K/yr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery-to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

San Diego, CA · On-site

$149K - $202K/yr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery-to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

Mountain View, CA

$149K - $202K/yr

Overview Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network ... Service Delivery--to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

San Diego, CA

$149K - $202K/yr

Overview Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network ... Service Delivery--to architect the analytical frameworks and modeling solutions that drive our ...

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All JobsVolunteer Intuit Customer Service Jobs

Volunteer Intuit Customer Service information

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How much do volunteer intuit customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for volunteer intuit customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Intuit Customer Service vs Volunteer Tech Support?

AspectVolunteer Intuit Customer ServiceVolunteer Tech Support
Required CredentialsBasic computer skills, communication skillsTechnical knowledge, troubleshooting skills
Work EnvironmentCall centers, remote support, online chatRemote or on-site, technical environments
Employer & Industry UsageFinancial software companies, customer service rolesIT companies, tech support roles
Common Search & Comparison IntentCustomer service, support roles in financeTechnical support, troubleshooting roles

Volunteer Intuit Customer Service focuses on assisting users with financial software through communication and support, requiring strong communication skills. Volunteer Tech Support involves resolving technical issues, requiring technical troubleshooting skills. Both roles serve different needs but often overlap in remote support environments within tech-related industries.

More about Volunteer Intuit Customer Service jobs
What cities are hiring for Volunteer Intuit Customer Service jobs? Cities with the most Volunteer Intuit Customer Service job openings:
What are the most commonly searched types of Intuit Customer Service jobs? The most popular types of Intuit Customer Service jobs are:
What states have the most Volunteer Intuit Customer Service jobs? States with the most job openings for Volunteer Intuit Customer Service jobs include:
What job categories do people searching Volunteer Intuit Customer Service jobs look for? The top searched job categories for Volunteer Intuit Customer Service jobs are:
Volunteer Intuit Customer Service jobs near you
Infographic showing various Volunteer Intuit Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Staff Data Scientist - Voice of the Customer (VoC)

Intuit

San Diego, CA • On-site

$185K - $251K/yr

Full-time

Posted 17 days ago

Intuit rating

8.4

Company rating: 8.4 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

87th of 242 rated software companies

Job description

Join the Intuit Customer Success Data Science & Analytics team as a Staff Data Scientist focused on the Voice of the Customer (VoC). In this role, you will define how customer feedback shapes strategy by connecting customer friction directly to churn, retention, revenue, and long-term growth.
You will operate as both a hands-on technical leader and a strategic advisor to senior leadership. You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer Experience, Product, Engineering, and Data teams to embed advanced analytics and AI into critical business decisions.
This role is for someone who thrives in ambiguity, leads independently, and builds systems that scale across teams and business units.
Responsibilities
  • Perform hands-on analysis and build advanced statistical and machine learning models that quantify the financial and operational impact of customer friction across segments and business units.
  • Lead experimentation and causal inference frameworks to rigorously evaluate whether product and service improvements drive measurable customer and business outcomes.
  • Translate ambiguous business problems into structured modeling approaches, defining metrics that connect VoC insights to churn, retention, revenue, cost-to-serve, and growth.
  • Architect scalable NLP and AI solutions to extract signal from large-scale, multi-source customer feedback data (surveys, operational systems, contact drivers, behavioral signals).
  • Develop impact sizing and prioritization frameworks that inform product roadmaps, investment decisions, and resource allocation.
  • Partner with senior leaders across Customer Success, Customer Experience, Product and Strategy to embed data-driven decision-making into core operating mechanisms.
  • Establish best practices for experimentation, model governance, reproducibility, and documentation; mentor and elevate other data scientists and analysts.
  • Advance generative AI and automation capabilities to simplify workflows and scale insight generation across the organization.

Qualifications
  • BS or MS degree in Statistics, Mathematics, Computer Science, Econometrics, Operations Research, or a related quantitative field; PhD a plus.
  • 8+ years of experience in data science, machine learning, or advanced analytics, including leading complex cross-functional initiatives with measurable business impact.
  • Expert-level proficiency in SQL and Python (or R), with a strong track record of building scalable, production-ready, reproducible workflows.
  • Deep expertise in statistical modeling, including regression, classification, clustering, ensemble methods, causal inference, and experimentation at scale.
  • Strong experience applying NLP and machine learning techniques to large-scale unstructured data.
  • Demonstrated ability to define metrics that shape business strategy and influence director- and VP-level stakeholders.
  • Experience driving AI or advanced analytics initiatives end-to-end - from problem framing through experimentation, measurement, and operationalization.
  • Familiarity with core VoC metrics such as PRS (Product Recommendation Score) and tNPS (Transactional Net Promoter Score).
  • Proven ability to mentor others, raise technical standards, and influence cross-functional partners without direct authority.
  • Strong communication skills with the ability to translate complex technical concepts into clear, compelling narratives that drive executive decision-making.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $185,500 - $251,000.

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